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<pre>Array ( [var] => cut_url ) </pre> Resume for Benny K. for Executive Manager / Computer Software in Marlborough, Massachusetts. Search More Resumes for Executive Manager on Resumark.com #1C2U15PTI
 

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Resume for Benny K. for Executive Manager / Computer Software in Marlborough, Massachusetts




Occupation: Executive Manager Industry: Computer Software
Country: United States City: Marlborough
State: Massachusetts ZIP: 01752



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Skills
  • Management, business, sales
  • Professional services, pre & postsales, training, support
  • Work globally in the US, Europe and Asia
  • Problem solver and visionary
  • Negotiations skills
  • Worked with all levels of customers’ officials
  • Adaptable to changes and emerging technologies
  • Substantial experience working with customers
  • Work Experience – Present Logical Impact Marlborough, MA

    Logical Impact represents foreign companies in the US.

    Director and Owner

  • Identify and acquire clients and act as their executive in various business operations.
  • Perform market research and consult on strategy.
  • Provide online and physical presence for clients.
  •   –  Spatial Broomfield, CO

    Spatial, a Dassault Systemes’ company, develops and delivers D software components that provide the foundation of D software. The main product lines are: ACIS, InterOp and HOOPS.

    Manager of Worldwide Professional Services

  • Built and developed the worldwide professional services strategy US, Europe & AP.
  • Developed offerings and pricing.
  • Achieved high gross profit margin.
  • Position the professional services organization as an extremely valuable and vital asset for customers.
  • Provided RFPs, proposals and quotations.
  • Worked with the sales organization to identify and deliver solutions to customers.
  • Identified and assigned internal and/or external resources for services engagements.
  •   –  iMDsoft Needham, MA

    iMDsoft develops software for the health care industry.

    Director of Operations

  • Built the implementation methodology as well as best practices for the US market.
  • Managed the US operations, including planning and budgeting.
  • Managed services, implementations, technical, helpdesk, project management and office administration activities.
  • Point of escalation for internal and external issues.
  •   –  Proficiency Waltham, MA

    Proficiency develops the Collaboration Gateway software, enabling efficient use of disparate product design systems in engineering processes for OEMs and Tier suppliers in Aerospace, Automotive and other industries.

    Services Manager and Senior Consultant

  • Initiated and built the services operations; developed training and demo material, built services offering and content, executed offsite services E.g., days delivery contributed $K in revenue, delivered customization and integration.
  • Developed customer satisfaction response metrics for first level support to increase customer satisfaction, built customer referencebase and learned customers’ perception of product, services and support.
  • A liaison for all European customer implementation situations, for pre and postsales.
  • Postsales in the US and Europe, implemented the software at customers’ sites, trained administrators and users, developed best practices by evaluating customers’ processes and recommended efficient alternatives, reducing costs by up to %.
  • Built the support organization and worked with customers to resolve issues in a timely manner.
  • Actively participated in Product Management activities to leverage customer feedback into the development of next generation software releases.
  • Presales activities. In the US interacted with companies such as Ford, Boeing, NASA, Honda, Yazaki, GKN, and Lockheed Martin. In Europe worked with companies such as EADS Germany, Wartsila Switzerland and Magneti Marelli Italy. Researched and analyzed prospects’ pain and worked with sales to close deals.
  • Education M.Sc., Mechanical Engineering Israel Institute of Technology Technion
      B.Sc., Mechanical Engineering Ohio State University

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