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<pre>Array ( [var] => cut_url ) </pre> Resume for Peggy D. for Executive Manager / Computer Software in Litchfield, New Hampshire. Search More Resumes for Executive Manager on #NEL7TWETE

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Resume for Peggy D. for Executive Manager / Computer Software in Litchfield, New Hampshire

Occupation: Executive Manager Industry: Computer Software
Country: United States City: Litchfield
State: New Hampshire ZIP: 03052

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A Product Management professional with extensive experience applying vision, leadership and innovation to defining and developing hightech products for a wide spectrum of market segments, geographies, technologies and deployment options.  An aggressive and recognized leader with substantial handson experience and a philosophy, workethic and set of values that have repeatedly led to both personal and team success in fastpaced environments.  Specific areas of expertise include:

  • Global Product Portfolio Management
  • Business Case Development for New Markets
  • Product Vision and Roadmap Development
  • Product Launch and Lifecycle Planning
  • Executive Crossfunctional Team Leadership
  • Project Management of Complex BB Implementations
  • Healthcare IT
  • Workforce Management Solutions


    KRONOS, INCORPORATED, Chelmsford, MA     –

    Director, Workforce Central Product Management

    Managed a team of product managers and interaction designers driving the success of a diverse suite of enterpriselevel products serving multiple market segments and geographies within an Agile/Scrum development methodology.  Provided the crossfunctional leadership required to ensure product launch and gotomarket strategy success. 

    Key Accomplishments

  • Created and crossfunctionally drove the global vision and strategy for Kronos' market leading workforce management products, technologies, and hardware devices.  ~$M annual product revenue.
  • Delivered timely localized solutions for emerging China and India markets that ensured the successful launch of the product line into those and other International markets ~M in st year product revenue.
  • Developed a comprehensive midmarket and enterprise product strategy that guaranteed continued success in North America, Europe, UK and Australia.
  • Partnered with internal and external sources to research and assess new market opportunities and prioritize product investments accordingly.
  • Led the Engineering due diligence team evaluating and selecting acquisitions to address the growing European workforce management market.
  • Built and maintained critical business relationships, delivering timely and insightful communication of product plans to all customer and executive stakeholders.
  • Instituted a repeatable, quantitative methodology for prioritizing requirements across stakeholders, markets, industries and geographies that provided the basis for all product roadmaps.

    Senior Product Manager, Workforce Central Suite

    Identified and articulated customer and market requirements for key components tools, utilities of the Kronos Workforce Central Suite of products.   Led and motivated crossfunctional teams throughout the iterative development process, bringing products to market on time and within budget. 

    Key Accomplishments

  • Led the development of functional and design specifications to ensure they addressed product use cases and requirements.
  • Established Customer Advisory Boards and regularly interacted with customers to identify key issues and resolve usability concerns prior to releasing solutions to the marketplace.
  • Initiated OEM agreements for embedded thirdparty software.

    Awards: Outstanding Achievement  

    XyENTERPRISE,INC, Wakefield, MA          

    Principal Product Support Specialist

    Recognized and valued product expert and crossfunctional team leader.  Successfully drove the development plans and alpha/beta qualifications for XyEnterprise's webbased Document Management application. 

    Key Accomplishments

  • Technical liaison for the Worldwide Support group coordinating version lifecycles with Sales/Marketing, Engineering, and Customer Support management.
  • Defined beta test plans and reviewed product documentation.
  • Facilitated new product training for domestic and international support staff..
  • Worked with Sales and Marketing to recognize industry trends and incorporate identified functionality into XyEnterprise applications.


    Waltham, MA          –

    Senior Support Consultant/Project Manager, Migrations

    Developed the processes and project plans necessary to migrate complex and highly customized healthcare pathology departments to next generation applications.  Application simplified entry and storage of diagnosis, tests, and associated SNOMED coding. 

    Key Accomplishments

  • Established strong relationships with of the most complex client sites including Mayo Clinic, Cleveland Clinic, University of Pittsburg Medical Center, and SloanKettering, improving customer satisfaction and preserving the existing maintenance revenue stream.
  • Proposed a repeatable project planning methodology for the timely migration of highly customized, complex customers to next generation products that resulted in decreased project costs and increased customer satisfaction rates. 
  • Coordinated the efforts of a highly diverse crossfunctional implementation team consisting of Application Specialists, Application Programmers, Data Conversion Programmers, Interface Programmers, and Hardware O/System Specialists.
  • Incorporated new technology such as rd party voicerecognition software, imaging software for telepathology, and relational database report writers into the implementation process.
  • Assisted with presales presentations and evaluated client contracts to ensure they are priced appropriately.

    Awards: Employee of the Year; Outstanding Achievement  


    Laboratory Information Systems Manager

    Selected, implemented, and managed the laboratory information systems application.   

    Key Accomplishments

  • Analyzed laboratory instrumentation interface needs, wrote specifications based on those needs, negotiated with vendors and implemented the final specifications.
  • Anticipated and met computer inspection requirements for all regulatory agencies. 
  • Worked with the medical staff and hospital administration to develop and deliver timely patient management reports, statistical reports, and QA reports.
  • Managed a staff comprised of clerical and phlebotomy personnel.

    Medical Technologist/rd shift Laboratory Supervisor

    Performed all blood bank testing Managed a rd shift team of laboratory generalists.  


    Pragmatic Marketing Interview:

  • "Case Study: Marketdriven Focus a Driving Force Behind Kronos Workforce Management Solutions”, Volume , Issue , Jul/Aug


    Certificate Pricing for Profitability in the Information Age, HAAS School of Business, Berkley, CA
    Certificate Practical Product Management/Working with Development, Pragmatic Marketing, Bedford, MA
    Certificate ASCP Medical Technologist, Internship at Divine Providence Hospital, Williamsport, PA
    BA Biology/Chemistry, D’Youville College, Buffalo, NY

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