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<pre>Array ( [var] => cut_url ) </pre> Resume for Ahmed H. for IT / Technical Support / Computer Software in Bangalore, India. Search More Resumes for IT / Technical Support on #33SS9WX2K

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Resume for Ahmed H. for IT / Technical Support / Computer Software in Bangalore, India

Occupation: IT / Technical Support Industry: Computer Software
Country: India City: Bangalore
State: Karnataka ZIP: 560046

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Ahmed H.
Mobile: + –
Email :
Professional Summary:
• + years of Experience as a Software Test Engineer.
• Have an experience of years in Siebel CRM applications includes Siebel Sales and knowledge in
Insurance Applications.
• Hands on Siebel Sales Application Functionality Testing Manual.
• Extensively Involved in Functional testing, Regression testing, Integration testing, and System testing.
• Has expertise in Test Case Design, Test Case Execution, and Defect Management.
• Good team player and also have ability to work independently in a time sensitive environment.
• Strong in Software Development Life Cycle and Test Methodologies.
• Good knowledge on Siebel server and web architecture.
• Involved in preparing Test Case Development and Test Reports.
• Involved in Functionality, System and Regression Testing
• Experience in Defect Tracking and Bug Reporting.
• Handson experience on manual testing using technologies Siebel CRM.
Work Experience:
• Working as a Siebel Tester in Wipro Technologies, Bangalore from Jul to till date.
• Worked as a CRM Tester in HGSL, Bangalore from Jul to Feb .
Academic Profile:
. Master of Business Administration in Information Technology from ICFAI University.
Technical Proficiency:
Operating Systems :
Windows NT//XP
Database :
Oracle i/ g, SQL Server
Front End & Middleware :
Visual Basic
Application Tools :
MS Office.
Testing tools : Test Manager, Bugzilla, QC
CRM Tools
Siebel .x
Client : Novartis, USA
Environment : Windows XP, Oraclei,
Duration : Jul to till date.
Novartis V&D CRM Application is used by Various Users in Novartis department to handle customer
Complaints, Inquiries, Preventive Maintenance and Technical Support.
The Novartis V&D CRM Application is predominately used to Create Service Requests and
generates Orders like Replacement, Return or Service which are sent to Supply Chain Management
System that is implemented via SAP System.
Role & Responsibilities:
• Understanding the requirements by going through FRD.
• Prepare and Execute Test cases
• Defining and execution of Test cases and updating the same in Test Manager.
• Defect tracking and status reporting using Bugzilla.
• Participation in defect review and status meetings.
• Exposure on Order Management.
Client : Kinetic India
Environment : Windows XP, Oraclei
Duration : Jul to till Feb
Kinetic Engineering LimitedÊis a part of the $MN Firodia Group of companies, one of the pioneering
groups in automobiles in India. It was founded by HK Firodia in the year . HK Firodia is known as the
founder of the Indian Automobile Industry, who pioneered transportation & automobile manufacturing in
India post independence.
Role & Responsibilities:
. Understanding the Functionality by going through USC, HLD.
. Understanding Core functionality of Account, Contact, Quote and Order management.
. Designing Test Cases and preparing Test Data.
. Sending Test Cases for review and incorporating review comments, if any.
. Executing the Test Scenarios and documenting the Test results.
. Preparing Test Summary Report based on the Test outcome.
. Reporting the Issues found to the Development team.

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