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Roslae Rose P.
Sunrise St Troy, TX Phone:
Healthcare IT Management
IT Management professional with years of experience managing global resources in support of hospital enterprisewide software applications. Expert in defining workflow efficiencies, defining and monitoring service level metrics, prioritizing customer requests, ensuring quality delivery of service, managing and forecasting departmental budget. Also experienced in mainframe application support and programming for custom application in both batch and online environments using COBOL, Sortsync, IBM JCL.
Strategic and Tactical Planning
Data Flow & Process Mapping
Major Software/Systems Implementations
COBOL batch and macrolevel online coding
Siemens Healthcare, Managed Services contract temple, tx
Provide resourcing for managed service contract to support and enhance Siemens applications including hospital information system, ambulatory care system, pharmacy system, interface engine, clinician portal, and Master patient index for large multispecialty healthcare system. Work with Customer Executive level management to plan and provide solutions for strategic and tactical goals. Recommend bestpractice and solutions for enhanced customer experience. Provide value to the customer above and beyond contracted services.
Led Siemens&; staff to implement EMR implementation of Signature/Invision system for new hospital. Provided guidance for configuration of these systems and integration to existing applications. Coordinated integrated testing and support for implementation.
Developed governance standards with financial and clinical departments to provide better control and prioritization for enhancement requests.
Analyzed and modified workflow for customer service analysts to incorporate remote staffing.
Participate in customer executive leadership meetings to determine year IT strategic direction for the customer healthcare institution.
Provide guidance for additional partial outsourcing facility to ensure correct staffing and service level metrics.
Led Siemens&; staff in the integration development between the GE Centricity application and the Siemens Invision application.
In training to become the Siemens Managed Services ICD champion. This position will provide guidance to the nationwide Siemens Managed Services staff to help their customers prepare and implement ICD at their facilities.
Managed customer service staff to provide data integrity within the Siemens Applications.
Led development and implementation of software tool to aid in identifying and correcting duplicate medical record numbers in the Siemens Applications.
Identified workflow efficiencies for the customer service reps
Act as Scott&White IT liaison to the Siemens Managed Services applications team.
Director of Patient Financial IT Applications
Worked directly for Patient Financial Services Executive Director as liaison to Scott&White IT department.
Led implementation team for all patient accounting functions to install all Siemens applications for ambulatory and hospital applications across the entire institution. Designed custom integrated patient statement.
Developed and implemented code for outsourcing placements of selected accounts.
Sr. Systems Programmer Analyst
Provided programming support and enhancement for inhouse developed HIS systems.
Developed and implemented combined collections workstation
Programmer lead for expansion of doctor number field from to positions.
* CBIS, Orlando, FL
Programming for Cellular Telephone billing software
* Haggar Apparel, Dallas, TX
Programming for Manufacturing Distribution Center
* Diamond Shamrock Oil and Gas, Amarillo, TX
Programming for Oil and Gas Leasing software
University of Phoenix
Bachelor of Science in Business Administration BSBA,
West texas state university
Bachelor of Science in CIS semester hrs/no degree
Siemens Signature, Invision, EAD, LCR, Pharmacy. Microsoft Office applications Word, Excel, PowerPoint. TSO, SCLM, IBM JCL. Peoplesoft.
COBOL, macrolevel CICS COBOL, C very limited, SAS very limited