installation of badge creation, security access panels, and security software.
APPLICATIONS MANAGER/LEAD SYSTEMS ANALYST – BAE SYSTEMS / –
Team Lead: Managed team of up to staff within the Lotus Notes Development Team, provided
direction on development efforts, hired staff, managed workloads, provided Development and
O&M Support Team training, and conducted performance reviews.
Operations & Maintenance Manager: Responsible for software systems administration,
enhancements, and troubleshooting; Conducted functional audits with application business owners
and trained both functional and technical support staff; Technical POC for functional stakeholders.
Principal Application Developer: Responsible for building/maintaining business unit Corporate
Intranet and Lotus Notes applications for corporate departments: Finance, Human Resources,
Training, Security, Information Technology, CEO Office.
APPLICATION DEVELOPER – RELIANCE INSURANCE COMPANY
Developed Lotus Notes applications to support various Insurance Claims Department functions.
GROUPWARE CONSULTANT – DAY & ZIMMERMANN
Client: Greater Philadelphia Chamber of Commerce
Requirements gathering, application design, and application development of Lotus Notes customer
END USER SERVICES CONSULTANT – DAY & ZIMMERMANN
Client: Astra Merck Inc.
Resolved customer technologyrelated issues by providing tier functional and technical Help
Trained Help Desk personnel.
Provided and coordinated training courses on client uses of available company technology
products and services.
Configured and tested laptops for sales force rollout.
ANALYST/TECHNICAL SUPPORT – PHILIP MORRIS U.S.A
Analyzed business trends, retail promotions, and budgets, to improve sales promotions and