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<pre>Array ( [var] => cut_url ) </pre> Resume for Kathy E. for Project Manager / Computer Software in Thompsons Station, Tennessee. Search More Resumes for Project Manager on #BS5BG4EVJ

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Resume for Kathy E. for Project Manager / Computer Software in Thompsons Station, Tennessee

Occupation: Project Manager Industry: Computer Software
Country: United States City: Thompsons Station
State: Tennessee ZIP: 37179

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Accomplished Senior Program & Project Management professional, expertise gained over several years working within and with the world’s largest software corporation and proven leader, collaborator and performer with experience driving new products and systems in world class, high performance Fortune environments.


Program/Project Management: Rigorously targets program and project goals, determines timelines / deliverables and maintains costcontrol discipline.

Software/Knowledge Systems: Utilizes an in depth knowledge of MS applications, operating systems, and servers, including Microsoft’s product development cycle and business strategies.

CrossGroup Communication: Coordinates and communicates vision to meet evolving program and project requirements while ensuring that ongoing initiatives and benchmarks mutually support global development and company business goals.

Leadership: Style based upon experience as a fieldtested decisionmaker, strategic thinker and team builder with a reputation for maximizing resources and resolving problems.


KERB Enterprises, Inc.  Columbia Pike, Thompsons’s Station TN AprPresent 

Consultant Program Manager Aug to Present

Assist small businesses with their evolving needs from mentorship to, project management and prioritization, fund raising and specialized services that are industry based including CC Contract to Close Real Estate services, website setup, workflow documents for investors, designing spreadsheets, One Note documents, and Adobe edible PDF documents based on specific industry needs.

Consultant Program Manager Xtreme Consulting Group Assigned to Windows Client Division Jan to July Redmond, WA

  • Responsible for overhauling the End User License Agreement process for several versions of Windows, which resulted in resource savings of a full time headcount and approx. , per year
  • Process improvements enabled fully automated testing for the very first time.
  • Redesign of the End User License production tool, which resulted in the elimination for a developer to run the tool.
  • Established and managed a $, translation budget for each release of Windows.
  • Liaison to Release team to ensure product met compliance rules.
  • Microsoft Corp One Microsoft Way, Redmond WA Dec – Jan

    Program Manager II| Microsoft: Windows Client Division Internet Explorer/Vista  to Jan

  • Selected to program/project manage shipment of IE and Vista, Worked closely with the Division Project Manager to create a common process where features could be tracked and reported.
  • Owned IE/Windows Server Service Pack SP. Provided review of bugs and formulated costeffective, doable, and secure fixes. Provided the leadership, which accurately analyzed team, project and product ship issues, and recommended improvements, which ensured that all benchmarks and timelines met it insure timely release of product. Part of release team to release product to web and media using established guidelines.
  • Program Manager II | Windows Operating Systems Division Client / Privacy Team
  • Responsible for developing privacy guidelines used for teams shipping Windows and ensuring compliance with government requirements.
  • Played key role in writing the first privacy documents for Windows XPSP and Vista Beta
  • Collaboratively worked with privacy advocates across Microsoft to define a Privacy Standard and a set of measurable processes for Vista and companywide internal release tool called CPX
  • Program Manager | Windows Operating Systems Division Server Release Team

  • Led the design change process and oversaw the development of release notes and technical documentation including maintaining the feature lists, streamlining the DCR process, and further refining the existing tracking plan.
  • Partner Manager | Windows Operating Systems Division Project Release Team
  • Responsible for establishing communications and expectations for all the internal groups involved in shipping Windows.
  • Coordinated daytoday communications with + component teams, including the development of web site for mass communication and data collection Championed team interests during crucial Windows meetings to ensure component perspectives effectively represented objectives of the project.
  • Drove the signoff process for all Windows releases from through Prepared firstever signoff results and data collections for the OS team around partners and key stakeholders that shipped in the box.
  • Improved the international builds to ensure hour turnaround reduces from days for all MSbased international languages.
  • Support Engineer Product Support Services Team Technical Lead Publisher ., ., ., &
  • Responsible for ensuring customer service engineers on the phones had adequate training and customer service skills to support various Microsoft Consumer Division Products.
  • Designed and wrote Publisher . Training for all support staff, wrote majority of knowledgebase articles for Publisher & , created training team for Publisher , Publisher & Presented Publisher features for years at Comdex Las Vegas and Atlanta and a key presenter in Publisher booths for . years.
  • Creator MSInfo .: Utilized my idea for reducing call time to create, design and produce a groundbreaking tool with Publisher product group to allow automated retrieval of key system information, which was to for troubleshooting issues with a product. Publisher call times decreased by over % when the tool was used which resulted in a cost savings to Microsoft of several million dollars in its first year alone. Due to this cost savings, this tool became a standard tool on ALL Microsoft products within years.
  • Support Technician to Engineer  Product Support Services Team Windows .x, .x, .x 
  • Responsible for ensuring customer service engineers on the phones had adequate training and customer service skills to support various versions of Microsoft Windows.
  • Setup lead for Windows ., senior Hardware and printing troubleshooter, Senior mentor and training for incoming support engineers.

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