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Durar Complex, Block , Street , Riggae
To work in a competitive and challenging environment which effectively utilizes my expertise in project management, quality assurance, application support and human relations.
Business Applications · T Core Banking modules · T Investment Banking modules · Phoenix and Mosaic Islamic Banking modules Technical Knowledge · Databases Oracle, Sybase, jbase · Software Oracle forms & reports,VB, VB.Net, InfoBasic, T programming, Crystal Reports Management Areas · Quality Assurance · Application Support · User Acceptance Testing · Helpdesk · Training
Kuwait and Middle East financial Investment Company, Kuwait Assistant Manager Quality Assurance & Application Support April June · · · · · · · · · · Gained ample experience and knowledge in Investment and Brokerage practices applied in Kuwait markets. Joined as Application Support Team Leader for T applications. Introduced the workflow of Changes Requests and Quality Control. Managing the QA test and Quality Control of developments, patches and bug fixes implemented in system. Maintained complete documentation of the tests conducted internally. Training of users in the various applications available for Brokerage Analysis and development of T MIS reports required for brokerage Implemented successful golive and continuous support of Treasury and Loans module. Application Support and training of Asset Management, Finance and Reporting module of T. Involved in the migration of data from legacy to T for the brokerage Company
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Thorough analysis of system related issues and reporting of issues to vendor Effective follow up, escalations and timely update and closure of all helpdesk issues with the vendor Hands on testing of the PMS interface which communicates between back office, front office and online system of the Company.
Kuwait Real Estate Bank/Kuwait International Bank, Kuwait Senior System Analyst Jan April · · · · Well experienced with Conventional Banking practices and Islamic Banking practices applied in Kuwait Banks. Joined as a Junior Programmer for Oracle programming. Involved in analysing and effectively customizing the Bank&;s System T with regard to user requirements. Involved in analysis, design, development and completion of Consumer Loan Documentation System Project Oracle / Forms and Reports for the Loan serving department in Kuwait Real Estate Bank. Involved in up gradation/interfacing of ATM systems. Involved in implementation of Interactive Voice response system. Ensure timely completion of projects and deliverables as per client requirements Training endusers in technical & functional modularity of implemented systems Involved extensively in implementation, data conversion, development and support of Phoenix Core Banking System for Islamic Banking. Comprehensive exposure to Project Management documentation and procedures during the conversion phase Involved in a smooth go live from Conventional banking to Islamic banking. Promoted effective teamwork and managed resolution of go live issues Established and maintained working relationships across all relevant business units and partnering with the various Lines of Business and technology. Worked with development team to ensure effective use of banking standards and methodologies Involved extensively in application support of the Core Banking System in the areas of business and development. Broad based experience in Retail and Corporate banking in both conventional and Islamic banking.
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Diyar United Company, Kuwait Junior Programmer Jan Dec · · · · Involved in development and execution of Seagate crystal reports Oracle Involved in the design of Image System for Public Authority of Industry. Involved in the development of ActiveX DLL&;s and EXE&;s in Visual Basic for the integration of the Image System with the Work Transaction Processing System WTPS Gained hands on experience in the development of Oracle Forms and Reports for the Petrol Station Project.
Sprint Technologies Trainee · · Worked as Faculty teaching Visual Basic ,COBOL, MS Office Worked as Lab Instructor
M.C.A. Masters in Computer Applications, Bharathidasan University, India B.Sc Mathematics Bachelors in Science Mathematics, Calicut University, India DSM Diploma in Systems Management DSM Certification and Training Programs Certified in Microsoft Certified Solution Developer MCSD Visual Basic and Sybase Training in Effective Project Management PMP Attended the Visual Basic .Net training Functional training on Islamic Banking Sybase System Administration training T Functional and Technical Knowledge
. . . . . Strong communication skills, quick learner, committed and proactive. Excellent analytical and trouble shooting skills in areas of expertise. Ability to understand functional requirement and implement the same into the system Certificate of Appreciation from KIB for best Retail Banking Support Received performance bonus in the year and for outstanding work in IT development.
Will be provided on request.
Husband&;s Name : Mr. Robert Nelson Date/Place of Birth : , Kuwait Nationality : Indian
Passport No. Place of issue Date of issue Date of expiry
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