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Resume for Anatoly S. for Consultant / Computer & IT Services in Moscow, Russian Federation

Occupation: Consultant Industry: Computer & IT Services
Country: Russian Federation City: Moscow
State: Moscow City ZIP: 117447

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Anatoly S.             

+   ;                                                                        


Professional Experience 

Senior SAP MM/SD consultant with over . years of experience in consulting and over years of SAP experience.  

Customizing skills: 

Customizing of Sales and Distribution SAP R/ :

Master Data

Basic Functions


Foreign Trade


Sales Information System

Customizing of Material Management SAP R/


Invoice Verification

Inventory Management

Foreign Trade

   Customizing of Logistics General and Logistics Execution

Basic data


Logistics Information System

Product Data Management

Warehouse Management



 Customizing of mySAP SRM .

Self Service Procurement

Catalog Content Management

Contract Management 

Job Experience: 

Triangle Consulting, Moscow, Russia                  August Present

Established in as a part of Inline Technologies Group, primarily specializing in SAP and Management Consulting and Business Development. 

Senior SAP SD/MM Consultant. 


Process design,

Customizing of SD, MM, DBM modules, enhancements development, documentation, user roles, printing forms development, reporting, transactions, testing and user training.

Tier user support.

Projects and achievements: 

European FMCG company

Russian factory rollout project. Acted as senior SD/MM consultant during all phases. Created blueprint, functional and technical specifications; performed master data extension, processes configuration, MM/FI and SD/FI integration; created test plans and test cases, provided key users trainings

Russian telecommunication systems company:

Full cycle project. Acted as senior SD/MM consultant during all phases. Gathered business data, created ASIS BP documentation, lead business workshops, created TOBE documentation, implemented gap analysis, created concept design, functional and technical specifications for printing forms development. Performed system customizing for MM/SD modules, set up users' roles and authorizations, created test scenarios for user testing, performed BIT and regression testing. Lead usertrainings for end users and support personnel

Russian auto dealer:

Took part in the system upgrade project SAP DBM . as an SD consultant. Created functional specifications and test scenarios. Performed SD and DBM modules customizing

Various support tasks:

Acted as tier support for several FMCG companies based in Russia and Europe. Took on various requests for printing form development, including TORG, T, cargo customs declaration, etc… and minor development activities for MM/SD modules  

MARS LLC, Moscow, Russia                                                                Aug. June  

Business Applications Support Specialist: 

Team scope: rd level of SAP ERP support for Europe and Middle East, K service users and countries.

Team size: permanent employees and one contractor in Russia.

Role: Global Systems Management specialist Client Functional and Technical Support, Application Release Management, Continuous Improvement Process, Customizing. 


Provide Expert level of Global Service for SAPR MM and SRM users in the company service SLAs, OLAs with other support teams and underpinning contracts with external parties.

Conduct Incident Management and Change Management following ITIL best practices.

Implement Problem Management incident trend analysis, root cause identification, problems resolution, and coordination of resolution activities across AsiaPac, Europe and Americas regions, creation of technical documentation.

Play coordinator role in Continuous Improvement Process for local sites.

Provide technical trainings to Key Users, Functional Experts and other teams.

Coordinate Global SAP new system release upgrades.

Coordinate Global template upgrades.

Participate in regular meetings with st level of support team leaders to track incident resolution and SLAs.


Lead regular functional and technical system updates, coordinated activities between regional AsiaPac, Europe, Americas support teams.

Implemented SAPR performance improvement projects Job and tables reorganization, archiving of functional and technical objects on SAPR and SRM, performance reports, crossregional activities coordination.

Established relationships with business users and functional experts, and relevant support teams SAP Basis, UNIX Support, EDI Support, trained Key Users and Functional Experts, prepared technical documentation.

Provided Support for External Auditors reduced number of issues identified from to in Buying and Security Areas.

Couched and developed new team members. 

MARS LLC, Moscow, Russia                                                         Feb Aug.  

Advanced Resolution Team Specialist: 


Provide Advanced nd line of Support Support to Mars users in Europe, Middle East and Americas over K users of Oracle, UNIX and SAP Basis technologies.

Take on new support projects from Oracle, UNIX development teams and SAP Basis support team DB rollouts, File system monitoring setup, tablepsace monitoring setup.

Implement Incident Management Categorize and prioritize incidents, escalate critical issues, resolve incidents

Implement Problem Management Analyze incident trends, identify root causes, resolve problems, coordinate resolution activities across AsiaPac, Europe and Americas regions, create documentation.

Provide Technical Trainings and create Technical Solutions for st and nd level of the Support Team.

Participate in regular meetings with st level of support team leaders and senior managers to track incident resolution and SLAs.


Implemented Problem Management for Oracle, UNIX, and SAP technologies Roles and responsibilities between support teams, Business Objects reports, lead regular Global Problem Management meetings.

Decreased number of Oracle incidents from to per month.

Established relationships with relevant support and development teams SAP Basis, UNIX Support and Oracle Support and Development.

Couched and developed new team members.

Acted as a core team member in critical SAP and Oracle incidents escalation and resolution. 

Information Services International, Mount Olive, NJ, USA                                                     Aug Feb  

Mars Global Service Centre Specialist: 


Provide Primary st line of Support Support to Mars Users across the Globe K users for Lotus Notes, Novell and SAP related incidents.

Provide Support for OS/ and business critical Mainframe applications messages monitoring, call logging, incident resolution and escalation.



Accelerated SAP

Presentations MS PowerPoint

Business Objects



ITIL Foundations, Moscow. 


Specialized Educational Center for Physics, Mathematics, Chemistry and Biology education of Novosibirsk State University Russia

Specialty: Physics and Mathematics


High education: 

Novosibirsk State University, Department of Information Technologies/

Specialty: IT 


Russian: native

English: fluent

German: basic 

References are available upon request.

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