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<pre>Array ( [var] => cut_url ) </pre> Resume for Thomas T. for Consultant / Computer & IT Services in Cedar Rapids, Iowa. Search More Resumes for Consultant on Resumark.com #KNZAYK33W
 

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Resume for Thomas T. for Consultant / Computer & IT Services in Cedar Rapids, Iowa




Occupation: Consultant Industry: Computer & IT Services
Country: United States City: Cedar Rapids
State: Iowa ZIP: 52402



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Thomas J T.  

Objective

  

To further my career with a growthoriented firm that will allow me to utilize my knowledge and experience as a technology / consulting leader.

  

Technical Skills

Perl, MySQL, Apache, XML, HTML, JavaScript, MCC, Antenna Dexterra, Agentek, Afaria, Apachetta, AirWatch, LogMeIn, SQL, Oracle, FoxPro, MS Office, RDP, DHCP, DNS, FTP, HTTP, IMAP, MAPI, NAT, POP, SMTP, SNMP, . WLAN or WiFi, WWAN, Wireless Carrier, MS Server NT, & , Microsoft , NT, , , XP & Windows , WLAN, RFID, RTLS, MM, SAAS, iPhone, Windows Mobile, RIM, Symbian, Android, Palm Mobile OS, Many Proprietary Software Applications

 

Experience

TruTech Consulting, Cedar Rapids IA       / Present

Founder/ Consultant

  • Provide Systems Integration Consulting to firms that are in need or migrating services or need of new services. Allowing the firms to focus on what they need to grow their business.
  • Liaison support for firms hiring third party vendors or researching vendors to build enterprise class solutions.
  • Assist clients in taking advantage of the opportunities rapid technological change affords their businesses.
  • Specializes in resolving the industries most difficult challenges with in the technological ecosystem.
  • Provide solutions to clients in the areas of Help Desk / Customer Service, Network Integration, Storage Area Network SAN Management, Data Protection / Management, Disaster Recovery / Continuity of Operations and Information Security.
  • Provide Solutions for clients opening new offices or expansions with choosing the correct technology to fit their needs. 
  • Provide solutions to builders and developers on the technology needed to create maximum enjoyment for entertainment and sports venues as well as the Food Service industry.
  •  

    inCode Telecom Group, Hiawatha, IA       / /

    Sr. Consultant / Manager Integrated Support

  • Provided strategic technology advice to clients in the following segments: carriers, cable companies, equipment vendors, device vendors and financial services companies.
  • Lead engagements focused on convergence solution design, implementation and optimization. Also, focused on providing technology advice
  • Network design, platform selection, vendor selection, spectrum utilization, RF technologies GSM, CDMA, UMTS, LTE, WiMAX, etc., wireline and cable technologies, OSS/BSS integration, and device selection.
  • Contributed with business and solutions consulting teams during the pre sales phase.
  • Created customer proposals which lead to acquire client projects.
  • Provided active and competent communication of strategies in customer organization.
  • Lead the development of technology strategies to support and help the client win the target group of customers / accounts.
  • Managed multifunctioning team including:
  • Procurement, Receiving, Asset Mgmt, Call Center Helpdesk, forward & reverse logistics of stocked and customer deployed equipment
  • Managed customer deployments with Project Managers including Staging and network activation, and support
  • Managed partner product warranty and service contracts:
  • terms, entitlement, renewals
  • Contributed to Service Offering definition, refinement, and collateral
  • Specified tools, processes, and operational enhancements including Support Portals, Asset Mgmt applications
  • Operated Reporting of Service Operations functions
  • Internal and External deliverables
  • Served as escalation point for customer support issues and peak periods
  • Created internal and external system documentation.
  • Contributed to business and solutions consulting teams during the presales phase.
  •     

    RuffaloCODY, Cedar Rapids, IA     / – /

    Sr. SW Specialist/Operations Lead

  • Managed implementation of the calling projects while supporting ad hoc requests for telemarketing support.
  • Utilized internally developed software to load data and manage projects for the telemarketing staff and for electronic campaigns.
  • Analyzed and maintained prospect databases.
  • Setup and loaded projects on the proprietary system.
  • Created data files and run reports for clients.
  • Processed Special reports files and work requests.
  • Manipulated data on the proprietary system to produce special requests for supervisors & center managers.
  • Setup surveys on the proprietary system for telemarketing staff and online survey links.
  • Setup and managed email queries on the proprietary system.
  • Managed technical setup of client services by loading data, analyzing data and configuring EM software.
  • Created custom ETL jobs to produce files and reports for clients.
  • Worked in a team environment with project management, creative services, and other staff to fulfill services for clients.
  •         

    Education

    Kaplan University

    Manager Information Systems

    US Army

    E – Field Artillery Fire Directional Specialist

    F Intelligence Analyst

      

    Honors and Awards

    – Honored Member Stanford’s Who’s Who

    – Rebuild Iowa Award for Service

    – Iowa Flood Victims Man of Honor


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