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Thomas J T.
To further my career with a
growthoriented firm that will allow me to utilize my knowledge and
experience as a technology / consulting leader.
Perl, MySQL, Apache, XML, HTML,
LogMeIn, SQL, Oracle, FoxPro, MS Office, RDP, DHCP, DNS, FTP, HTTP,
IMAP, MAPI, NAT, POP, SMTP, SNMP, . WLAN or WiFi, WWAN, Wireless
Carrier, MS Server NT, & , Microsoft , NT, , ,
XP & Windows , WLAN, RFID, RTLS, MM, SAAS, iPhone, Windows Mobile,
RIM, Symbian, Android, Palm Mobile OS, Many Proprietary Software Applications
TruTech Consulting, Cedar
Rapids IA / Present
Integration Consulting to firms that are in need or migrating services
or need of new services. Allowing the firms to focus on what they need
to grow their business.
for firms hiring third party vendors or researching vendors to build
enterprise class solutions.
Assist clients in
taking advantage of the opportunities rapid technological change affords
Specializes in resolving
the industries most difficult challenges with in the technological ecosystem.
to clients in the areas of Help Desk / Customer Service, Network Integration,
Storage Area Network SAN Management, Data Protection / Management,
Disaster Recovery / Continuity of Operations and Information Security.
for clients opening new offices or expansions with choosing the correct
technology to fit their needs.
to builders and developers on the technology needed to create maximum
enjoyment for entertainment and sports venues as well as the Food Service
inCode Telecom Group, Hiawatha,
IA / /
Sr. Consultant / Manager
technology advice to clients in the following segments: carriers, cable
companies, equipment vendors, device vendors and financial services
focused on convergence solution design, implementation and optimization.
Also, focused on providing technology advice
platform selection, vendor selection, spectrum utilization, RF technologies
GSM, CDMA, UMTS, LTE, WiMAX, etc., wireline and cable technologies,
OSS/BSS integration, and device selection.
business and solutions consulting teams during the pre sales phase.
proposals which lead to acquire client projects.
and competent communication of strategies in customer organization.
Lead the development
of technology strategies to support and help the client win the target
group of customers / accounts.
Asset Mgmt, Call Center Helpdesk, forward & reverse logistics of
stocked and customer deployed equipment
deployments with Project Managers including Staging and network activation,
product warranty and service contracts:
Contributed to Service
Offering definition, refinement, and collateral
processes, and operational enhancements including Support Portals, Asset
of Service Operations functions
Internal and External
Served as escalation
point for customer support issues and peak periods
and external system documentation.
Contributed to business
and solutions consulting teams during the presales phase.
RuffaloCODY, Cedar Rapids,
IA / – /
Sr. SW Specialist/Operations
of the calling projects while supporting ad hoc requests for telemarketing
developed software to load data and manage projects for the telemarketing
staff and for electronic campaigns.
Analyzed and maintained
Setup and loaded
projects on the proprietary system.
Created data files
and run reports for clients.
reports files and work requests.
on the proprietary system to produce special requests for supervisors
& center managers.
Setup surveys on
the proprietary system for telemarketing
staff and online survey links.
Setup and managed
email queries on the proprietary system.
setup of client services by loading data, analyzing data and configuring
Created custom ETL
jobs to produce files and reports for clients.
Worked in a team
environment with project management, creative services, and other staff
to fulfill services for clients.
Manager Information Systems
E – Field Artillery Fire
F Intelligence Analyst
Honors and Awards
– Honored Member Stanford’s
– Rebuild Iowa Award
– Iowa Flood Victims
Man of Honor