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<pre>Array ( [var] => cut_url ) </pre> Resume for Thomas H. for Consultant / Computer & IT Services in Taipei, Taiwan. Search More Resumes for Consultant on #UGH3VK3C3

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Resume for Thomas H. for Consultant / Computer & IT Services in Taipei, Taiwan

Occupation: Consultant Industry: Computer & IT Services
Country: Taiwan City: Taipei
State: T'ai-pei ZIP: 105

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HsuKuan Thomas H.

Arlington Blvd Apt § Arlington, VA § §


GEORGETOWN UNIVERSITY, The Robert Emmett McDonough School of Business Washington, DC

Master of Business Administration GMAT:  May

  • VP of Events, Asia Business Consortium
  • VP of Technology, Japan Society
  • Graduate Assistant, Management Science
  • National Taiwan University Taipei, Taiwan

    Master of Information Management GPA: .    June

  • Student Body Representative >
  • National Taiwan University Taipei, Taiwan

    Bachelor of Information Management GPA: .    June

  • VP of the General Affairs, NTU Countryside Volunteer Club.

    uNITED WAY OF aMERICA Alexandria, Virginia

    Summer Business Consultant Jul. – Aug.

  • Led assessment of data system integration for a merger between domestic and international components, including stakeholder interviews and data system analysis.
  • Developed and presented integration plan that recommended process redesigns to improve efficiency and data accuracy.
  • Savenia LLC Washington, DC

    Summer Web Development Analyst Jun. – Aug.

  • Developed website strategy, including competitor analysis and specifications design.
  • Prepared a summary report on conclusions and recommendations, and presented to the company founder.
  • IBM Taipei, Taiwan

    Advisory Information Technology Specialist Nov. – May.

  • Delivered integrated technology projects for diverse client base, including government agencies, hospitals, and banks. Evaluated and analyzed core banking systems for Taiwan Cooperative Bank, resolved network efficiency issues, and improved the operational productivity by %.
  • Evaluated project proposals, assessed potential clients’ strategic requirements, and developed endtoend solutions, resulting in six client engagements. Developed business solutions and designed system architecture for financial services firms in Taiwan. Reduced client’s costs by %.
  • Project lead for Taiwan Cooperative Bank with revenues over $ billion. Enhanced client’s operational efficiency by reducing system idle time to less than one hour per year.
  • Demonstrated proofofconcept for new software functionality and sold five customers on the product, resulting in $. million new sales.
  • Led software projects, planned the schedule, controlled the progress, clarified customer needs, and communicated with clients and colleagues, resulting in the timely implementation of projects.
  • Served as an Instructor in IBM Taiwan education center. Trained over people on IBM business solutions implementation and configuration.
  • Information Technology Specialist Nov. – Oct.

  • Consulted with financial services clients to delivered IBM business solutions such as system migration and network replacement for the middle banks in Taiwan. Implemented the core banking system independently.
  • Maintained operating systems for financial services and healthcare clients in the middle market. Received high customer service ratings.
  • Responded to customer inquiries and addressed technical issues improving client satisfaction by %.
  • New Century InfoComm Taipei, Taiwan

    Software Engineer Sept. – Oct.

  • Performed system migration tasks and produced system reports to enhance overall system performance. Shortened the response time of users and time to develop application by %, stabilizing the system.
  • Provided customer support and solved problems on the billing system leading to improved user satisfaction.
  • Developed application utilities and maintained program versions.

    Languages: Mandarin and English

    Interests: Traveling, playing baseball, jogging, and reading

    Volunteer: Employee Welfare Committee of IBM Taiwan, Core Member

    Awards:  BravoGlobal Recognition Profession, IBM Taiwan , Q Client Care Award, IBM Taiwan

    Licenses:  ITIL Foundation in IT Service Management, , Cisco Certified Network Associate,

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