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<pre>Array ( [var] => cut_url ) </pre> Resume for Edward H A. for Educator / Teacher / Computer & IT Services in Princeton Junction, New Jersey. Search More Resumes for Educator / Teacher on #4BBGHG7LD

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Resume for Edward H A. for Educator / Teacher / Computer & IT Services in Princeton Junction, New Jersey

Occupation: Educator / Teacher Industry: Computer & IT Services
Country: United States City: Princeton Junction
State: New Jersey ZIP: 08550

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Tuscany Drive H:
Princeton Junction, NJ Email:
Summary of Qualifications
Highly proficient Microsoft Certified Trainer with over years of experience training CRM
Software, Crystal Reports, MS Office, HR Orientations, as well as IT administration and
Helpdesk Support, eager to contribute excellent leadership, project management, training,
motivational, communication, management, interpersonal, troubleshooting and technical writing
skills to a progressive organization.
• New Hire Orientation Trainer: HR, HIPAA, Ethics, Customer Service, EEO/AA, Cultural
• Perform software installations, uninstalls and computer reimaging
• Proficiency with Windows /NT//XP/Win operating systems
• Proficiency with MS Word, Excel, PowerPoint, Access and Outlook , , ,
, Adobe Photoshop and MS Sharepoint
• Proficiency with AppleMac Computers and the OSX operating system
• SQL for data extraction and reporting purposes
• Subject Matter Expert: Technical writer of new curricula, enduser manuals and How Do I
• Project Manager of small and large implementations motivate others, coordinate multiple
• Manage LAN networks, configure TCP/IP Addresses, install printers and peripherals
• Utilize GameBased learning and motivational training techniques
• SiteBased Management Team member
• Moodle Learning Management System Administrator
• Public speaking to small and large groups
Professional Certifications and Affiliations
• Microsoft Certified Trainer MCT
• Microsoft Certified Systems Engineer MCSE
• Authorized Crystal Reports Engineer ACE
• International Association for Continuing Education and Training IACET
• Member of the American Society for Training and Development ASTD
University of Phoenix
Master of Arts in Education Administration and Supervision
Fairleigh Dickinson University
Bachelor of Arts, Education
Professional Work Experience
Independent IT Consultant
• Provide custom CRM training on Crystal Reports vers. and MS Word, Excel, PowerPoint, Access and
• Create Access databases to extract customer data using SQL.
• Configure LAN, TCP/IP, printers, routers, switches, install applications, and reimage
• Curriculum development, training and enduser manuals, How Do I Guides
• Set up and manage Outlook email accounts.
• Administrator of the Moodle Learning Management System
Department of Children & FamiliesChild Welfare Training Academy
Education Program Development SpecialistCRM Trainer
• Technology Trainer of proprietary CRM software and MS Office
• Project Manager of onsite technology training initiatives
• Subject Matter Expert: Ongoing needs assessments, developed curricula, enduser
manuals, and How Do I Guides and utilized GameBased Learning techniques
• Provided monthly Orientation training: HR, Ethics, EEO, HIPAA, Customer Service skills
and Cultural Competency
Trenton Community Charter School, Trenton, NJ
Replacement Music & Music Software Teacher
Piscataway Township Board of Education, Piscataway, NJ
Music & Music Software Teacher
Seagate Software/Crystal Decisions, Edison, NJ & Canada
CRM Software Trainer
• Trained on Crystal CRM proprietary software using SQL for reporting
• Mentored new trainers entering the program
• Project Manager of onsite installations and training, set up LAN/WAN connections,
TCP/IP addresses
• Subject Matter Expert, developed new curricula, enduser manuals and relational
databases, utilized GameBased Learning techniques
AlphaNet Solutions, Inc., Cedar Knolls, NJ
CRM Software Trainer
• Trained MercedesBenz employees on proprietary CRM and Reynolds & Reynolds
• Mentored new trainers entering the program
• Set up of onsite training room with Server and Laptop connections, LAN/WAN
connections, configured TCP/IP addresses
• Onsite Project Manager of software installation and training
• Subject Matter Expert, developed new curricula, enduser manuals and How Do I Guides
General Music and Music Software Teacher
Millstone Township, Trenton, Asbury Park
Computer Skills
Windows /NT//XP/, Crystal Reports, SQL, MS Office Suite
///, MS Sharepoint, MS Publisher, Apple Mac Computers,
Adobe Photoshop, Moodle LMS, Networking, Installations, Printers, Symantec
Ghost, Application Server, Exchange Server, TCP/IP, Hardware/Software
troubleshooting and Help Desk support
Professional Accomplishments
• Crystal Reports : Report Design III, created new Access database and learning activities
• Project Manager: Center for the Revitalization of Urban Education CRUE program
• Presenter at the NEA Conference, Chicago Trenton CRUE Project

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