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<pre>Array ( [var] => cut_url ) </pre> Resume for Denise S. for IT / Technical Support / Computer & IT Services in Rutland, Vermont. Search More Resumes for IT / Technical Support on #1LEJHBZSS

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Resume for Denise S. for IT / Technical Support / Computer & IT Services in Rutland, Vermont

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Rutland
State: Vermont ZIP: 05701

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DENISE S. Austin, TX * Mobile .. *  


Technology Leader with over a decade of experience across the IT security and strategy arenas. Deliver breakthrough results in design, installation, launch, and problem resolution, leveraging wideranging talents to effectively manage organizational change, mitigate risk, infuse new ideas and provide deliverables on schedule within budget. Rapidly engender the trust and respect of all levels of staff, vendors, and clients. Successfully drive planning, architecture, deployment, and management while analyzing, documenting and reengineering business processes and providing IT support.  

Proven track record of leading teams to meet objectives and exceed customers expectations.

Identify and implement processes for continuous improvement.

Resolve complex technical issues related to business applications and communicate solutions to business areas.


MASTER OF SCIENCE, INFORMATION SYSTEMS, Candidate ― Triple concentration in Information Security, Data Security, and Project Management

Boston University 


University of Massachusetts, cum laude,


Women in Engineering WIE

Association of American University Women AAUW

Cambridge Who's Who

Homeland Security * Database * IT Systems University of Massachusetts Lowell

CISSP * PMP * CISM expected Fall


Infrastructure Design

IT Security 

IT Strategy 

Network Design 

Network Management

Product Management

Project Management 

Requirement Identification

Risk Management 

System Analysis

System Improvement 

Technology Deployment


Graduate Student/Community Volunteer  Present 

Pursuing vigorous triple concentration Master of Science, and simultaneously obtaining CISSP, CISM and PMP certifications. Active volunteer, assisting individuals in a variety of situations with IT/computer needs. As part of Master's coursework, designed, created and implemented an Oraclebased, SQL driven, Information Systems/Disaster Response Resources Database to provide the Vermont State Guard with an online queriable repository of all information and registered available resources, to understand and respond efficiently to all types of emergencies. Information includes maps, gpspositioning, topography, persons, buildings, vehicles, and equipment to be expected in any affected area. Required meeting HIPPA and voluntary information privacy requirements while maintaining as broad and thorough an information base as possible. 

Designed data and communications networks for small businesses, assisted senior and handicapped find optimum systems and learn to use them. Found solutions for low income and nonprofit computing needs. 

Cielo Wind Power, LLC, Austin, TX  

Provider of electrical energy generation and sales with employees.


Translated business goals into technologically advanced strategies and solutions by designing realtime system control and data acquisitions SCADA WANs to connect wind farms and satellite and corporate offices. Negotiated vendor contract, provided direction to engineers, a network technician and a document management technician.


Saved travel time for technicians and engineers by implementing realtime implementations that facilitated equipment monitoring and maintenance, the provision of transmission information and daily data collection and backup. Also allowed turbine outputs to be finetuned in realtime that enabled expanded output and energy sales.

Created SCADA infrastructure whereby turbines are remotely monitored, optimized, controlled, and problems diagnosed.

Distances covered by remote networks between and miles. Work may be done from tower base or headquarters office on opposite side of Texas.

Coordinated the transition from an industrial storage site to improved office space, including inhouse data/telephone network and a mile SCADA network.

Eliminated outsourced installation costs by training Technicians in infrastructure preparation and installations.

Elevated investor interest by improving the company's data collection, reporting, manipulation and sharing which reduced analysis time and staff, increased user ease and expanded decisionmaking options. 

TAC Nationwide Consulting, Austin, TX  


Directed highspeed telephony research and design while authoring and implementing online records for inhouse systems. Provided technical expertise, information and assistance during hardware and software upgrades, inventory management and project planning. Created resources to launch data security, control, strategic computing and disaster recovery systems. Collaborated with executives, technical staff and vendors during needs assessments and issue resolution. 

Optimized test lab infrastructure to maximize options and minimize transition time between configurations.




INFORMATION SYSTEMS MANAGER, Alternative Resources Corporation, Austin, TX

LAN ENGINEER, DSC Communications, Austin, TX

NETWORK MANAGER, KPMG Consulting, Kelly AFB, San Antonio, TX

Introduced valuecreating approaches that produced sustainable returns through the successful leadership of teams and projects. Trained staff members, compelling them to perform beyond expectations. Ensured quality through the development and improvements to inventory, process descriptions, and security requirements. Controlled operational budgets and expenditure budgets.


IEEE ― Institute of Electrical and Electronic Engineers,

CSIComputer Security Institute, CI

ISACAInformation Systems Audit and Control Association,

ACMAssociation for Computing Machinery,

PMIProject Management Institute,  


Order of the Eastern Star, Chapter

Austin Humane Society

American Society for the Protection of Cruelty to Animals

National Wildlife Federation

World Wildlife Fund

National Parks Conservation Association

The Nature Conservancy

Environmental Defense Fund

National Audubon Society

Sierra Club

Arbor Day Foundation

The Smithsonian Institute

Military Officer's Association of America

Operation Soldier Assist

Operation Care and Comfort

Warmth for Warriors

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