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JESUS RAFAEL L. LUGO
Conjunto Residencial Parque Las Tapias, Piso , Apto. , Los Caobos
Valencia, Carabobo, Venezuela
Tel: + / + / +
Nationality, Place and date of birth: Venezuelan, Maracay. / / Marital Status: Married.
Identity Document: V ..
PROFESIONAL OBJETIVE: To belong to an organization of IT or inherent area in any type of company where my abilities and skills can be used to the maximum. The wished position will have to imply great challenges to be carried out with excellent and elevated level of honesty and professionalism, representing this a high potential of growth and progress as much for the company as for my person.
Carabobo University UC. Graduate training of educational competences. in course
National Open University UNA. Systems Engineer
IUPFAN. Aeronautical Engineer .
LANGUAGES: English; Fluent Spanish; Native Language
MAIN SOFTWARE AND TOOLS: Desktop applications from Microsoft and Sun, Active Directory, MSProject, HP Service Desk, HP Openview, Service Desk Plus, Oracle, MSSQL Server, JDE User, SAP User, ITIL, CoBIT, ISO :
CLARIANT VENEZUELA, Maracay. Raw material for chemical industries, period Jan / Feb
Country IT Head. I reported to the Local General Manager Mr. Walter Raedler and to the Regional Information Officer LATAM Mr. Ramon Torres
Responsibilities: Coordinate all the activities of second level of support to the final users in the different sites of Clariant Venezuela nationwide. Keep the fulfillment of the corporate, regional and local policies regarding IT, Information Security and telecommunications. Keep uptodate the contingency plan and the disaster recovery plan on all the sites Maracay, El Tigre and Maracaibo. Coordinate the purchase process of technologies and Telco for all departments of the company nationwide. Supervise and coordinate the daily work of the field technicians and the second line of support crew. Supervise and coordinate the second level support with the SAP&;s experts&; users between Venezuela and Brazil. Responsible of the budget of IT and Telecommunications for the entire company. Direct support to the Executive Committee and the Project Management in IT issues. Coordinate the disaster recovery test in site level, national level and divisional level.
Achievements: Under my leadership, we did complete the migration of the PC&;s working environment machines nationwide. I finished the upgrade of Maracay&;s datacenter. I started the migration and upgrade of the passive networks elements. I finished the standardization of Maracaibo&;s datacenter in order to fulfill the corporate guidelines. I did the upgrade and standardization of the plans, policies and procedures of IT to fulfill the ISO and :. I was in charge of the monetary reconversion project. I started the implementation process of MM module in Maracay&;s site. I finished the ITIL . implementation in the country.
VOPAK NORTH ANDEAN, Puerto Cabello Chemicals Logistic Services and liquid bulk storage period Dec / Jan
North Andean ITC Coordinator. I reported to the Managing Director Mr. Martijn Notten and to the ITC Manager Latam Mr. Jacco Daemen.
Responsibilities: Set up of the IT Department in each one of the terminals in the region Colombia, Ecuador and Venezuela.
Set up and administering of the LAN&;s and WAN&;s in each terminal. Implementation of work policies and business rules for IT in the region. Administering and supporting of the regional DB&;s. Second line of support following HQ guidelines in Netherlands. Evaluation and Support of IT related purchases. Direct support to the Managing Director and Regional CFO. Insitu and telephonic supervision of the IT platform and personnel in Colombia and Ecuador. Internal Auditor and member of the ISO : local VE and Regional Committee. Enduser support in the finance module of JDEdwards. Operative Backup of the IT Manager LATAM as per request of the LATAM Director.
Achievements: I designed and installed the technological infrastructure of the North Andean region. I coordinated the installation and improvement of the Datacenters at Puerto Cabello VE, Barranquilla CO, Cartagena CO and Guayaquil EC. I was the local leader during the implementation of JDE in the Puerto Cabello terminal; Finance, CRM and CORE modules. I did the implementation and the administrator training of the Incidents and Accidents Report system in the North Andean Region and Brazil. I did the implementation of security policies according the corporate standard and the ISO : standard
INVERSIONES ARCOMENTAL, Maracay Manufacturing and distribution of welding electrodes. Period Sept / Dec.
IT Chief, I reported to the Finantial Manager Mr. Amilcar Perez
Responsibilities: In charge of the restructuration of the systems&; department. In charge of the installation and golive of the administrative system. Search and selection of hardware and software suppliers. Creation of systems&; processes of ISO .
Achievements: The restructuration of the Systems&; Department was carried out in three month. I bought and started the roll out of the ERP system in the company.
MOVILNET Telecomunications, Caracas DF. Period Nov /Jan
Datamining Consultant. I reported to the Corporate Information Manager Eng. Marisol González
Responsibilities: Consultant at the Corporate Information Management, working as a Final user support of Invoicing Systems Xpert Postpaid Clients. In charge of cover special requirements of the aforementioned system for all the functional areas of movilnet. Data extraction from the production database in order to implement the Churn Datamart System, using tools like SQL/Plus queries. In charge of the daily upload of data belonging to the merchandise department into the Corporate Datawarehouse. As per request, extraction of data from the mirror database system. Appointed to the Xpert support group, Central Region in Dec
GRUPO ARIES Software & Hardware, Caracas, DF Period March / Aug
Senior Consultant I reported to the Development Manager Eng. Abraham Contreras
Achievements: I was in charge of the upgrade of the data collection system. The upgrade was done in programming language, improve of methods and database. This application was implemented in sites of Danaven Group in Venezuela.
CAOS CONSULTORES, Software Development, Maracay Aragua. Period Jan / March
Junior Programmer Analyst I reported to the Development Manager Eng. Jerry Villamizar
Responsibilities: Design, development and implementation of the Accounting System "Zeus" commercialized by the company. The software was written in Visual Basic . and Oracle . as RDBMS. In charge of design and implementation of the AP module and the AR module. In charge of the interface of the aforementioned modules with the accounting module. Post sale support of the administrative modules. Training and Support of end users.
Achievements: Implementation of Zeus in Telecomunicaciones Bantel, in a record time of months.
TRUEVISION CORP, C.A. Internet, Caracas DF. Period Jan / Jan
Regional Services Manager
Responsibilities: Monitoring and support of Dialup connections. Design and implementation of private and public network connections solutions. Design of sales strategies. Demo visits. Pre and Postsale support for networks connections solutions. Network administrator for dialup connections. Setup and configuration of private web servers in Linux and Windows NT.
Achievements: Installation and golive of the Maracay office.
MSDS World Bank, Government Health, Caracas, DF. Period /
Responsibilities: Audit and supervision of the purchases processes of IT devices. Development support of PC Control System and other projects holds by the IT Unit of "Proyecto Salud". Development of the prototype website of the Endemic Diseases Control Project. During my last two years in this organization, I was appointed as Technological Licitations Chief.
Carabobo University, Educational Science Faculty Campus Bárbula: Hourly Professor of Information Systems.
SEMINARS, WORKSHOPS AND COURSES
ITIL Ver. . Service Management Feb Caracas,
CHANNEL PLANET, Bogotá
Trade: Strategic Tool in IT. Mar
ESPIÑEIRA, SHELDON Y ASOCIADOS Caracas
IV Seminar of Security and Information Technology. Jun
Quality on Line. Administrators Update. Feb
Quality on Line. Administrators Training. Oct
Internal Auditors Training ISO . Sep
Implantation of Quality Management Systems, Valencia. Mar
Managing and Maintaining a MSWindows Server . May
Administering a MS SQL Server Database. Valencia. November
Windows Server Administration. Valencia, Ago
SQL Server Administering. Valencia, Ene
Oracle ... Abr
IBM Boca Raton, Fla. USA
ERP Bridge. Dic.
DATANET CORP. Miramar, Fla. USA.
Data Bridge. Ago.
PL/SQL Programming Seminar, Maracay
Oracle . Introduction Maracay
Designer Developer Workshop. Nivel II. Maracay
Administering and Supporting FrontPage , Maracay. Nov
ER/Win Databases Modeling, Caracas, D.F. Mar
GUPTA DE VENEZUELA.
Gupta SQL. Caracas, D.F. Ene
Misc: Facility to establish interpersonal relations. Availability to travel and to be relocated. Venezuelan passport and North American Visa B/B Effective. Capacity for work in as a team member and under pressure.
Certificates and references will be presented as per request.