Resume for Hashim K. for IT / Technical Support / Computer & IT Services in Hawally, Kuwait
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Contact M: +
Seeking a position in your company IT Department where I can utilize my + years of
strong IT experience in order to ensure optimum efficiency , to make the IT department operate
safely and efficiently while attaining job satisfaction, growing in the company and learning new
things while keeping up with the policies and goal of the organization. So as to reach greater
Professional heights which leads to the success of Organization.
Organisational Skills and Competences
I have handled various tasks. Including having expert knowledge of Active Directory,
domain controllers, exchange , Microsoft SQL , I had collect and design the required
data for AlKazemifood website and was involved for the website till it was successfully published
online. Investigating user problems, identify their source, determine possible solutions, test and
implement solutions, Managing host security, file permissions, backup and disaster recovery
plans, file system integrity, have working experience as Inventory Controller to maintains and to
report inventory of equipment/assets related to IT, Experience on O/S like Linux / UNIX / Solaris,
Windows / / XP, Responsible for communicating with variety of people like Visual Big
software support team, manufacturer representatives, Vendors and as well as upper
• Bachelor of Computer Application BCA
• Diploma in Information Technology CDAC NewPanvel
• Networking and Hardware SunMars Technology Hyderabad
• MCITP SunMars Technology Hyderabad
• MCSE Microsoft Certified System Engineer SunMars Technology Hyderabad
• EXCHANGE SERVER / SunMars Technology Hyderabad
• Linux Redhat . SunMars Technology Hyderabad
• CCNA SunMars Technology Hyderabad
• CCNP Zoom Technology Hyderabad
• SQL SERVER SunDBA Hyderabad
• MS Office Excel, Power Point, Word, Access etc Bhartiya Vidhya Bhavan, Mumbai
• MCP Microsoft Certified Professional Microsoft ID –
• CCNACisco Certified Network Associate Cisco ID – CSCO
From Aug – Present : AlKazemi Group of Companies
: Server and Network Engineer
• Perform regular checks on the status of servers, both hardware and software
• Handle the tasks of managing data backup of servers through the checking backup
logs and file restoring process.
• Responsible for handling Desktop, Server and Network related issues.
• Perform regular maintenance of servers through installation of software upgrades,
patches and hardware upgrades
• Monitoring Network Components and ensure they are performing optimally.
• Installation, maintenance & troubleshooting of Operating Systems Linux/
• System Monitoring CPU Utilization, Disk Utilization, Memory Utilization, Load
Average of the Servers.
• Active Directory Administration and Troubleshooting.
• Installing, Configuring and maintaining switches, modem, printers.
• Liaising with the Vendor to provide the Systems, Accessories. Printers, Cartridge,
• Provide reports, supporting documentation and other necessary information to the
• Responsible for monitoring the installation of networks and associated
• Creating user IDs on Email server through Administrator backend link provided by
• Updating and Maintaining the web pages on web server.
• Taking backup of SQL Server and Creating maintenance plans.
• Creating user’s with proper rights on proper database.
• Maintaining Security through appropriate file and folder permissions.
• Maintaining up to date Antivirus levels on all machines company wide.
From Nov – June : Wipro InfoTech
: System Administrator
• Working on Site Global services a BPO with both UK & AUS processes
• Managing and Controlling the Microsoft Licenses in coordination with Microsoft.
• Handling Active Directory user & Computers Creating ID, Resetting Password,
Lock /unlock user accounts, etc.
• Backing up and restoring files.
• Update system as soon as new version of application software comes out.
• Setup security policies for users.
• Installing and Configuring Application software and security patches.
• Providing Delegates Control to the Manager of respective team to handle the team
and give control to the team member’s as per requirement.
• Moving User from one Organizational unit to another Organizational unit.
• Application Installation on Client PCs through pulling the setup Image.
• Creating the Image and pulling Image on the Client PC as per requirement through
Altiris and Big fix.
• Creation of new domain user accounts and provides the access for the files,
• Handling McAfee server, maintaining, updating &preparing updated reports and
handling all related Issues.
• Liaising with the in house IT Team for Escalation purpose.
• Working and troubleshooting applications like CCF, People soft, Citrix, Tallyman,
VMware, Dialer, Service Checker, and CRM.
From May – July : Zein Chips Pvt Ltd.
: Desktop Engineer
• Installation and configuration of Different OS & application on client PCs.
• Handling all sort of Desktop Level issues on client systems.
• Configuring VPN for Visitors.
• Troubleshooting all kind of problem in Microsoft Outlook.
• Also support network cabling and Nic‘s configuration.
• Configuration of Cisco VoIP phones series.
• Troubleshooting and Maintenance of the VoIP phones.
• Handling Remote Desktop & Net meetings Calls.
• Liaising with Hp vendor support for Desktop Hardware maintenance.
• Application Installation & Troubleshooting the different software’s & WEB
applications which are used by Company.
• Handling the LAN network of more than workstations of windows &
Other IT Skill
• Visual Big . ERP System
• Oracle g
• VMware Workstation
Date of Birth : th Feb
Languages Known : English, Arabic, Hindi, Marathi
Marital Status : Married.
Passport Details : F Valid up to
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