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Address: DIII Wapda Town Lahore
Growth in an organization to add values to the company environment and new dimensions to the company
• Proven ability to Handle Network hitches even in tensed situation.
• Good understanding of work flows, resource handling and team building.
• Proactive selfstarter with track record of initiative, personal responsibility, ownership of work and reputation
for removing obstacles and making things happen.
• Energetic, hard working, competitive achiever who can encourage and motivate team members, successfully
manage multiple projects and priorities, and perform under pressure in a fastpaced, rapidly changing
• Excellent team player who listens, thrives on collaborating with diversely talented team members, and
integrates their divergent thoughts, opinions, and perspectives into meaningful action.
• Live Servers backup diagram to my company which can efficiently replicate all kind of information to backup
servers with efficiency and encrypted form and took the charge to implement it with the help of development
team, Installed and implemented that new system in a very short time, when almost users were
connected with it. Details are as under.
o Configured DNS Server on third location which points to server’s web sites if one
Server goes offline than it redirects request to another available Server.
o Executables on Server which reads the additions/Subtraction on any of the server and replicates that
information through .
o Executables transfers database insertion, deletion, updation in the form of encrypted
XMLs to backup servers.
• Microsoft Certified Professional MCP.
• Microsoft Certified Professional + Internet MCP+I
• Microsoft Certified Engineer MCSE
• Cisco Certified Network Associate CCNA .
• Cisco Certified Network Professional CCNP
• Microsoft Certified Information Technology Professional MCITP
• Microsoft Certified Technology Support MCTS
• Information Technology Infrastructure Library ITIL Foundation V
• COMPTIA A+ Essential
• COMPTIA A+ IT Technician
DIYAR UNITED COMPANY DUC, KUWAIT OCT’ – TO DATE
SENIOR SUPPORT ENGINEER
• Started as a Support Engineer in BSK, CBK, Wataniya Telecom & KPC outsourcing Projects.
• Hardware / Software Support for both PCs / Notebook & Peripherals Including Installation:
PCs / Notebooks like:
Dell Workstation ///
Dell Laptops D/Dm/D/D/D/D/D
HP DN printer
HP Scan Jet
HP A Laser
HP A Color
Fujitsu A & A Scanners
HP Design Jet Plotter
HP DTN Laser
Axis Print Servers
Software Support for all the software installed in clients’ PCs.
WSUS Configuration and Troubleshooting
Receiving end user complaints, using Magic Software Web access & Respond with a resolution for the
incident and closing it.
ABACUS TRANSCRIPTIONS MEDICAL TRANSCRIPTIONS PAKISTAN
SEP’ – SEP’
• To investigate user problems, identity their source, examine and implement solution.
• Network Connectivity via TCP/IP Protocol.
• Installation, Configuration and maintenance of Windows Servers, Web Servers, SQL Server, File Servers,
Active Directory, DNS Server, DHCP Server, Ethernet Cables, Ethernet Switches on Local Sites and remote
• Configuration and Maintenance of ISA and Exchange Server.
• Establishment of SSL Bit Certificates on Company’s Websites and Applications.
• To plan and apply network security using Software Firewalls, Network Policies, File
Permissions, Data Encryption.
• To update the existing system according to company’s requirement.
• Implementation of Roaming Profiles for the ease of users.
• Installation of Voice Phones using asterisk and Linksys routers.
• Designed and implemented SQL Server Backups using Merge Replication.
• To drive development team in restructing and building new applications according to client’s requisite.
• To troubleshoot and update networks and applications to identify correct malfunction and other operational
THE UNIVERSITY OF LAHORE. SEP’ – AUG ‘
• Joined as a Lab Trainee for months and awarded as hard working and talented trainee ever, later on
promoted to Lab Assistant.
• Responsible for installation of Windows NT and Softwares in LAB Computers and helping students.
• Assisting Teachers during Lectures.
• Introductory Computer Lectures to newly admitted students.
• Assisting seniors in Server Room in case of heavy workload.
• To Provide Print Facilities to Students and Teachers.
The University Of Lahore, Lahore. SEP’ –JULY ’
Bachelors in Computer Science Honors
Windows //NT//XP/VISTA, MS ISA Server, MS Exchange Server, MS Office, HTML, VB Scripting, Java
Scripting, ASP, Adobe Photoshop, Ulead Photo Express, Wingate, Proxy Server ., Data recovery, Squid, Remote
Administration, VNC, VPN, HDD Mirroring, Asterisk, Samba, Apache, IIS, Tomcat Shorewall, Red Hat Linux, SQL
Server, VB ..
To be furnished upon request.