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<pre>Array ( [var] => cut_url ) </pre> Resume for Casandra R. for IT / Technical Support / Computer & IT Services in Cabot, Arkansas. Search More Resumes for IT / Technical Support on Resumark.com #7QFPK7JAA
 

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Resume for Casandra R. for IT / Technical Support / Computer & IT Services in Cabot, Arkansas




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Cabot
State: Arkansas ZIP: 72023



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Birchwood Dr.

Cabot AR

Cell:   

EMail

Casandra R.

Objective I am looking for a stable company that will use my skills to better the industry and will also allow me to grow.  I want to gain more knowledge in the Information Technology field and to help a company establish a stable computer network.  I am also looking to better my experience in the business management field.
Skills  
  • Microsoft Server, SBS, Exchange and Active Directory
  • Experience with Novell Server
  • Intermediate configuration of Cisco routers, switches and firewalls
  • Experience in OSPF, EIGRP, and BGP routing protocols and authentication protocols, PAP and CHAP
  • Able to make and route LAN cables
  • Basic troubleshooting skills
  • Computer Programming; includes basic HTML and JavaScript
  • Microsoft Office skills; including Excel, Power Point, and Word
  • Networking and Network Design small business networks and home networks
  • Knowledge of Xactimate Estimating Program
  • Experience in vendor relations and purchase orders
  • Experience in loss prevention
  • Profit and Loss sheet knowledge
  • Education  Arkansas State University                    Jonesboro, Arkansas
  • Bachelors of Science; Computer Systems and Networking Technology.
  •  Arkansas State University                           Beebe, Arkansas

  • Associates of Applied Sciences     Major in Computer Systems and Networking Technology
  • Experience October Present 

    Servpro Restoration  North Little Rock, AR 

    IT Administrator

  • Deploy new software programs
  • Maintain all PC’s: hardware and software
  • Design network and configure all necessary components
  • Set up new workstations, firewalls, routers and switches
  • Train all employees in four franchises on software programs used
  • Estimator

  • Scope water and fire loss jobs
  • Estimate in Xactimate Programs
  • Monitor water and fire jobs and production
  • Administrative Assistant

  • Marketing research and planning
  • Spreadsheet development
  • Reporting: Weekly, Monthly and Quarterly Sales from all branches
  • Profit and Loss analysis
  • Payroll
  • Sales and productivity analysis
  • Accounting duties
  • Petty Cash Balancing
  • April August  

    National Home Center  North Little Rock, AR 

    Customer Service Personnel

  • Attend to customer needs.
  • Supervised the proper use and organization of cash registers with a beginning balance of over $
  • Maintained cashiers and inventory
  • Loss Prevention
  • Created credit memos
  • Operated line switch board
  • Account payments and credits
  •  
     

    Cabinet Designer 

  • Deigned custom cabinets and countertops for customers
  • Experience in CAD program
  •  

    Floor/ Wall and Lighting Sales Associate

  • Had an monthly average gross profit margin of %
  • Designed backsplashes and floor set ups
  • Purchase order processing for flooring orders
  • Created credit memos
  • Vendor relations
  • Participated in yearly and midyear inventory
  • January April  

    Network Data Services Inc.              North Little Rock, AR 

    Junior Engineer

  • Setup new networks for clients
  • Maintained existing networks
  • Configured Windows servers, Cisco Pix, and Sonic Wall firewalls
  • Configured SBS servers for new and existing clients
  • Assisted in email maintenance while being a host email server
  • Troubleshoot network connectivity problems, printing issues, and basic computer problems at the client site and remotely
  • Work as a paid intern with the College Internship Program
  •  

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