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<pre>Array ( [var] => cut_url ) </pre> Resume for roxanne S. for IT / Technical Support / Computer & IT Services in Inver Grove Heights, Minnesota. Search More Resumes for IT / Technical Support on Resumark.com #8NTE11HET
 

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Resume for roxanne S. for IT / Technical Support / Computer & IT Services in Inver Grove Heights, Minnesota




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Inver Grove Heights
State: Minnesota ZIP: 55077



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Roxanne S.

Upper th St E

Inver Grove Heights, MN

 

 

Summary of Qualifications:   years of Computer

Operations and Help Desk experience with exposure to

but not limited to IBM Tivoli TWS, SAP, AutoSys, VMWare,

IBM S thru AS; IBM ZOS; IBM VSE;

HP MPE, MPEX; HP UNIX, SYBASE; UNISYS

ASPOOL; IBM VM; DEC VAX VMS;

RS UNIX; ROBOT; STORAGETEK; CC:MAIL; NOVELL

GROUPWISE; NW ADMIN .; NOVELL ARCSERVIT .X;

NT .; LOTUS NOTES ; DOMINO SERVER .; OS;HP Service Manager,

SUPPORT MAGIC; REMEDY ARS, VERITAS, HP

OPENVIEW and HONEYWELL PC in the Legal Publishing, Healthcare,

Manufacturing and Banking industries.  Personal

Experience includes MAC OS; Linux; WORDPERFECT

 

 

Experience:

 

April to Present                   Thomson Reuters

                                            Eagan, MN

 

Intermediate Computer Operator.  Responsibilities include monitoring multiple

Mainframe systems, submitting, cancelling and altering batch as requested.  Also

responsible for monitoring and rebooting as needed thousands of Window/Unix/Linux/ect. Servers housed in different data centers thru various applications and also manually.  Responsible for daily printing output, large monthly output, monitoring multiple tape drives and silos including tape mounts.

 

December to April              Medtronic

                                           Woodbury, MN

Senior Computer Operator.  Responsibilities include monitoring

over Unix Servers thru Tivoli TWS, Netcool and SAP including server status,

Production and Test Batch, working with support to resolve

errors, making changes and submitting jobs to the job stream.

Also providing backup support for multiple AS machines.

 

 

March to December                Prime Therapeutics

                                            Eagan, MN

 

Help Desk Admin/Computer Operator.  Responsibilities

include monitoring Network Servers and applications

mainly thru Mercury Sitescope and Informatica, AS

systems in sites – MN, NE and TX.  Also logging

incidents in Magic, assisting users with logins,

connections. Working with Admins, support techs

and IT dept. as needed during upgrades.

 

 

November to March                  USBank

                                            St. Paul, MN

 

Computer Operator.  Responsibilities include

monitoring, running backups, daily processing,

monthend processing and IPL's on AS machines.

Also responsible for monitoring, running processing,

backups, system reboots and system checks on multiple

Unix HP, Sun, IBM servers.  Responsible for working

with vendors and USBank support staff for resolving

issues when they occur.  Responsible for tape library

maintenance and training in of mainframe operators for

this duty.

 


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