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<pre>Array ( [var] => cut_url ) </pre> Resume for Ali J. for IT / Technical Support / Computer & IT Services in Copenhagen, Denmark. Search More Resumes for IT / Technical Support on Resumark.com #9IARPYSXQ
 

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Resume for Ali J. for IT / Technical Support / Computer & IT Services in Copenhagen, Denmark




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Denmark City: Copenhagen
State: Kobenhavn ZIP: 2400



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Muhammad Ali J. | |
| |
|+ |
|Job Target: |Develop Applications, Database Administration & Impart Technical |
| |Education |
|CAREER OBJECTIVE: |Dedicated to excel in the field of Information Technology and |
| |Telecommunication. |
|EDUCATION: |MCS Master of Computer Sciences |
| | Newports Institute of Communication and Economics |
| |Karachi, Pakistan |
| |CGPA: . |
| |BSCS Bachelor of Sciences in Computer Sciences Honors |
| | University of Central Punjab |
| |Lahore, Pakistan |
| |CGPA: . |
| |F.A. Faculty of Arts |
| | Govt. College University Lahore, Pakistan |
| |Second Division |
| |Matriculation Science |
| | Private Candidate |
| |Lahore, Pakistan |
| |First Division |
|TECHNICAL SKILLS: |Have good knowledge of Software and Web Analysis, Design and |
| |Documentation, and am proficient in the following Computer |
| |Applications and Languages: |
| | |
| |WEB DEVELOPMENT TOOLS & LANGUAGES |
| |.Net – ASP,VB,C Frame work ., .,.,. |
| |Front Page, Macromedia Dream weaver MX |
| |HTMLHyper Text Markup Language |
| |ASP Active Server Pages, JSP |
| |Hypertext Preprocessor PHP |
| | |
| |OTHER TOOLS, LANGUAGES & OPERATING SYSTEMS |
| |CONCEPTUAL & WORKING KNOWLEDGE |
| |MS Office Word, Power Point, Front Page |
| |Oracle Developer |
| |ORACLE G OCP |
| |Windows XP, /, |
| |Visual Basic . |
| |C and C++ |
| |JAVA |
| |PL SQL/Post GRE SQL |
| |Corel Draw |
| |MS Visio Professional |
| |Rational Rose |
|PROFESSIONAL EXPERIENCE:|WARID Telecom PVT Ltd. |
| |April to Date |
| |Working as CRMBusiness Analyst in support Center, Warid Telecom |
| |Pakistan . |
| | |
| |Designed comprehensive solutions for Data analysis and Reporting in |
| |Customer Services division. |
| |Designed and deployed complete backup and recovery plan on SQL server.|
| | |
| |Designed Electronic Leave Request System –ELRF for WARID more than |
| | Employees. |
| |Designed and developed MNP Fraud Port out call back system using .NET |
| |and SQL |
| |Comprehensive support and modifications in module of Employee |
| |Information Portal of Warid Telecom using .NET and SQL. Inhouse |
| |Project |
| |Designed and developed the CDR log information using ASP.Net and SQL. |
| |Inhouse project |
| |Designed and Developed the Business Load Information System for |
| |Business Analysis Department using .Net and SQL server Inhouse |
| |project |
| |Designed and modified the existing Ware House System for Warid Telecom|
| |using .Net and SQL server. Inhouse project |
| |MNP Port in & Port Out call back system which stores the information|
| |after call back by specific department. Inhouse project |
| |Invalid NIC based customers call back system in order to change |
| |ownership on original customers advised by PTA. Inhouse project |
| |MAJOR RESPONSIBILITIES: |
| |To Administrate Database System Backup & Recovery |
| |Statistical Data Analysis and reporting. |
| |Business Process Definition and Implementation |
| |To design and develop inhouse web based projects. |
| |To fetch and analyze telecom subscribers data as per higher |
| |management. |
| |To analyze and generate daily basis reports of IVR includes the |
| |graphical representation of customers’ interaction on help line during|
| | hours. |
| |To train and conduct inhouse seminars related to Business & Analysis |
| |Department for new/junior staff. |
| |To analyze and generate the KPI reports on daily basis of all internal|
| |departments of Warid Telecom which shows the service level of support |
| |and contact center individually and collectively. |
| |To analyze the requirements of any department all over the Pakistan |
| |and provide them desired information using Oracle and SQL server. |
| |To analyze, alter and provide desired solution to Contact Center for |
| |TABS Telecommunication Administration and Billing System for any |
| |operation on GSM SIM. |
| |To assure the quality of data reported by new/junior staff. |
| | |
| |CASoft |
| |September to March |
| |Worked as Programmer Analyst in CASoft |
| |Designed & developed Asp.net & SQL |
| |Worked on Human Resource Management HRM for BATA Pakistan using PHP |
| | |
| |Delivered complete ERP solution to Sazgar Engineering Public Limited |
| |using VB and Access. |
| |Designed and developed website for UK based company using ASP, JSP and|
| |access |
| |Designed and developed a complete online comprehensive shopping mall |
| |using PHP, JSP access and other tools. |
| |Designed and developed USA based client’s photography website |
| | using HTML, ASP, MS Access. |
| |Designed and partially developed CV bank for multinational |
| |construction company MotT Mcdonalds using PHP/ MY SQL. |
| |Designed and partially developed CV bank for multinational |
| |construction company SmecEGC Pakistan using PHP/ MY SQL. |
| | |
| |MAJOR RESPONSIBILITIES: |

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