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Maurel Road, Riviere Du Rempart Home: Mobile: Email: Computer science professional with experience in IT Support and OBJECTIVE Administration seeks IT Administration position with potential for IT Consultant and Management responsibilities.
Up to date EDUCATION March, February, February,
International Diploma in Computer Studies, AEA Institute Higher School Certificate, University of Cambridge Computer Proficiency Programme School Certificate, University of Cambridge John Kennedy College
VDM Publishing House, BeauBassin
Text Editor, Title Moderator, IT Support and HelpDesk
· · · · · Editing of Wikepedia articles to create books. Worked as a Moderator while searching and approving of titles. Served as Technical Support Level I and II for end users. Implemented and maintained Servers. Monitored network applications WiMax.
April, Up to date
ServeCalls, Pointe aux Sables IPTV Technician and IT Support/Admin
Served as customer support contact for end users of Setantai as a troubleshooter for clients, providing stepbystep solutions for online difficulties. Maintained phone log of customer agents. Worked with systems engineers and technical writers to modify systems designs and revise instructional manuals as
· · · ·
necessary. Administered and configured Servers as requested by our Managerial Department. Maintained websites of Setantai, carried out all the updates. Worked through a CMS for Consumer Management. Maintained network applications and implemented new network solutions.
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Linux and Microsoft Administration. Good Knowledge in HTML, CSS, XML, VB.Net, SQL/MySQL, Microsoft PackageWord, Excel, Powerpoint, Access. Knowledge in Telephony Services. LAN/WAN, VoIP, PPoEP
OTHER SKILLS · Determined · Attentive and focused · Friendly and extrovert · Able to manage a team · Versatile · Ability to work under pressure and to respect deadlines.
References available upon request.