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Nathan A. C.
Vitae Cochrane Circle
my experience as a Computer Instructor, I have trained approximately
four to five thousand students in topics including Basic Computer Instruction
with Microsoft Windows XP and Vista, Microsoft Word /, PowerPoint
, Excel , digital photo editing in Adobe Photoshop and Photoshop
Elements, and upgrading PCs physical disassembly and upgrading.
my professional experience with several firms, I have demonstrated competence
and proficiency in interpersonal relations and customer service. Through
my professional experience as a protective services worker, I have routinely
enforced the laws of the State of Florida and client rules with professionalism,
tact, sound judgment, and compassion.
have been a Linux Systems Administrator since , managing multiple
servers, both locally onsite and remotely located in data centers
across the country for both employers and clients.
have designed, coded, performed troubleshooting for, and deployed many
websites for employers and clients, as well as for my own needs. I code
websites to industry standards, using XHTML and CSS . for layouts.
I am proficient with and routinely use the Adobe Creative Suite software,
including Photoshop, Illustrator, Dreamweaver, Acrobat, LiveCycle, and
Fireworks to support rich content in websites and print media.
have basic electronics knowledge, including how to splice wires and
cabling, hot solder and cold electroconductive solder, run test loops,
and install electrical accessories in v and v systems. I have experience
installing vehicle accessories in law enforcement vehicles, such as
Mobile Dispatch Computers, sirens, light controllers, CCTV Custom built
DVR units, Motorola Radios, and warning lights.
Programs: Windows , , XP, Vista; Ubuntu Linux; CentOS Linux;
Red Hat Enterprise Linux; Microsoft Office , Word, Excel,
PowerPoint, Visio, Access, Outlook, Adobe Acrobat Reader, IBM Lotus
Software: Adobe Photoshop CS/CS, Adobe Dreamweaver CS/CS, Adobe
Fireworks CS/CS, Adobe Flash CS/CS, Adobe Acrobat LiveCycle Forms
CS/CS, Adobe Acrobat Professional CS/CS, Adobe Premier Professional
CS/CS, Adobe Premier Elements, Microsoft FrontPage, Netstumbler, Wireshark,
.NET, Access VBA, C .NET, XHTML, HTML , CSS, and Java
||Installation of XP/Vista, Ubuntu Linux,
Red Hat Linux, OS X. Manage software licenses. Install application software.
||Build PCs, Disassemble PCs, Upgrade
all parts CPU, GFX, RAM, Cards, POST troubleshoot and submit RMAs
to industry spec.
||Install Ethernet Wired/Wireless cards,
run networking cable drops, configure Windows XP/Vista/k/Server k/Server
k for DHCP or Static, diagnose . errors, diagnose Ethernet errors,
monitor traffic, troubleshoot data errors.|
||Setup and run CCTV control software,
monitor software for faults, select CCTV DVR software.
||Install cameras, run PPoE or pin
power drops, run coaxial or Ethernet drops, diagnose and replace cameras,
install speakers and drops, troubleshoot runs.
||Install VoIP camera systems, integrate
VoIP CCTV cameras with network via QoS, estimate bandwidth requirements,
diagnose data issues, configure cameras for remote access, build and
install networkaware DVR systems.|
||Monitor LANs through Windows and Linux,
provision new clients, setup DHCP servers, setup DNS servers in Windows
and Linux, and setup/monitor fault alerting software in Linux and Windows.
||Install network firewall appliances,
gateway devices, HSPDA cellular modems, Cable Modems, DSL modems. Run
Ethernet drops to client workstations. Maintain LAN hardware, troubleshoot
||Monitor WANs through remote monitoring
via internet or offsite private WAN, setup bridged networks in Windows
and Linux, provision client LANs on WAN, and setup/monitor fault alerting
||Install T/T terminators, run fiber
cable drops with repeaters, terminate fiber to coaxial or Ethernet,
troubleshoot T/T/OC connections to upstream/ISP, and maintain WAN
||Connect LANs to WANs using mixed media,
including Ethernet, Wireless Ethernet, T, T, OC, Microwave, Packet
Radio, and Coax.|
||Able to solder connections with hot
or cold solder guns, circuit trace, desolder, run bypasses, build circuits,
and install v or v devices to circuits.
PBX systems, deploy PBX soft phones to client PCs, monitor QoS on client
networks to ensure high quality VoIP phone service.
||Deploy VoIP drops over Ethernet or
Wireless to VoIP Hard Phones, install Cisco & Grandstream VoIP hard
phones, provision network for VoIP devices, install lead wire for
POTS phones, install POTS phones, and integrate POTS with ATAs to VoIP.
||Provision Class D or C subnets for
VoIP PBX systems using QoS appliances or routers, manage bridged networks
for VoIP / CCTV installations, troubleshoot VoIP signal or sound quality
issues, maintain and report on VoIP PBX systems to management or clients.|
School Diploma East Lake High School
Technology Officer, Ground Zero Group Corporation,
Responsible for managing design and development team of contractors,
sales to new clients, supporting technical incidents of existing client
base, and development of Joomla! CMS based websites. Design, build,
deploy, and administer Joomla based websites. Administer five Ubuntu
Linux based servers, including systems which provide company email
system, shared calendar and contacts, VoIP, VPN, and Blackberry services.
Engineer, FS /, Contract Engineer
Assigned critical troubleshooting tickets by national IT troubleshooting
company in Memphis, Tennessee and Birmingham, Alabama regions. Travelled
to client site, met with client management and performed required installation,
troubleshooting, expansion, or decommissioning services on client PCs,
networks, or specialized IT equipment. Consulted with various ISPs and
Equipment Manufacturer help desks, ensuring that critical client services
were not disrupted or disruption was minimized during service call.
Installed enterpriseclass wireless devices, ran Ethernet or fiberchannel
cabling to drops on client premises, installed VoIP systems, tested
equipment, and contacted firm to complete service call.
Instructor, Princess Cruises,
Responsible for the administration of the Computers@Sea enrichment program
aboard a Princess vessel MV Diamond Princess, MV Sapphire Princess
while living aboard as a guest lecturer. I worked with ship’s cruise
director as a department manager, developing course schedule and offerings
dependent on passenger trends and marketing data. I was responsible
for teaching classes per day, for one to three days per voyage, when
the vessel was at sea. Classes ranged from basic photo editing to PC
repair and upgrading. Also responsible for giving lectures on computer
security, photo editing, and PC repair and upgrading to passengers as
part of the ship’s enrichment program, with attendance usually
per lecture. Worked individually or in small groups with passengers
and crew to troubleshoot and repair PC errors, install or upgrade operating
systems, and provide computer support services. I generated revenue
and field reports, transmitting to Princess Corporate and Contracting
Agency at end of each voyage. Worked with ship’s purser department
to bill passengers for services rendered.
Team Member, LEO Protective Services, Contractor
I was responsible to the Protection Team Leader for the protection of
intellectual property of a multinational motion picture company. My
duties included performing overt and covert surveillance of movie goers
with CCTV and night vision systems to detect illegal recording of prerelease
movies played in theatres to press and special presentations, searching
of customers with magnetic detector wands and physical bag searches
to develop criminal movie piracy cases, investigation of movie pirating
cases, and enforcement of Minnesota Criminal Law as it regarded movie
Cityscape Solutions, LLC, Part Time IT Consultant
I was responsible for the development of websites, print media, deployment
of Asterisk VoIP servers, installing Ubuntu Linux or Microsoft Windows
on client PCs, building new custom order PCs for clients, and building
mobile computing solutions for security companies – including building
DVR systems, installing dash cams, mounting Panasonic Toughbook or Itronix
GoBooks into vehicles, writing report writing software, and testing
Excelsior Defense, Inc., Full Time Supervisory
Protect life and property as an armed security supervisor. Developed
computer reporting software to automate paper incident reporting system.
Supervised a team of officers, trained new probationary officers
as a Field Training Officer, awarded life saving ribbons for actions
Technology Manager, Excelsior Defense, Part Time Contract
I was responsible for IT services at Excelsior Defense, and its two
sister companies, Defense Academics and Meridian Quest Investigative
Group. Duties consisted of administering Linux and Windows Server systems
for each company, developing the company website, working with outside
contractors to create an elearning system for Defense Academics, and
providing technical support to end users. Also responsible for setting
up new systems for patrol and field supervision use, creating a web
based reporting system, and assisting clients in transitioning from
paper guard reports to electronic reporting. Maintained existing Ethernet
network, added new drops throughout the building, and installed secure
wifi access to company networks. On call for any issues related to company
email or web servers, reporting system, and technical support services.
References Available Portfolio Available For Interviews