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<pre>Array ( [var] => cut_url ) </pre> Resume for Dale M. for IT / Technical Support / Computer & IT Services in Eagan, Minnesota. Search More Resumes for IT / Technical Support on Resumark.com #BD62P2PT5
 

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Resume for Dale M. for IT / Technical Support / Computer & IT Services in Eagan, Minnesota




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Eagan
State: Minnesota ZIP: 55122



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I am a result’s driven IT professional possessing progressively responsible experience in the delivery of technical services for both US and international companies. My keen ability to support an organizations business plan by the application of technology, providing increased efficiencies, assisting in the delivery of profitable financial results and sharing knowledge with team members so that they may operate in a more effective manner. I possess dynamic and effective communication skills that are best used for mentoring, and coaching teams. I have a proven track record of meeting all fiscal and projectbased objectives. I am an effective communicator of technical concepts, whether presenting verbally or in written proposals to both management and to the end user community. 
 

PROFESSIONAL EXPERIENCE 

Business Technology Consultant        

Expetec Technology Services, Minneapolis MN

Responsible for addressing the technical questions posed by prospective customers; thereby removing the obstacles and overcoming objections, moving sales process forward. 

Key Accomplishments & Responsibilities

  • Exceeded company expectations for a minimum of sales call per week; resulting in customer facing meetings per week
  • Position the value of Managed Services in the context of the value delivered to the customer
  • Pre and Postsales support
  • RFI / RFP content delivery
  •  

    Senior Account Executive         

    Fat Pipe, Phoenix AZ   

    Consulted with clients to determine how to provide them the most cost effective disaster recovery products and services either direct from Fat Pipe or via VAR’s, mitigating the risk of network failure and minimizing the costs associated with system downtime. 

    Key Accomplishments & Responsibilities

  • Exceeded the company sales objectives of $, per month
  • Exceed the closed sales win quota of per month, with the average size of each sale in excess of $,
  • Exceeded company expectations for a minimum of sales calls per day; resulting in customer facing meetings per week
  •  

    National Account Executive         

    Cross Telecom, Phoenix AZ  

    Direct sales responsibility for the provision of Computer Security Assessments and Cisco hardware. 

    Key Accomplishments & Responsibilities

  • Exceeded company expectations of sales calls per day and collaborated with the distributor and manufacturer sales teams in order to sell into both new and existing accounts.
  • Experienced in the sales lessons learned when introducing a new service or product line to the market.
  •  
     
     

     

    Senior Account Executive         

    Quest Communications International, Inc., Phoenix AZ   

    Direct sales responsibility for voice, date, video and internet services to assigned customer base in the MN/AZ sales territory. 

    Key Accomplishments & Responsibilities

  • Responsible for $, in annual data equipment sales
  • $. million dollar sales objective.  % objective met
  • $. million dollar sales objective   % objective met
  • $. million dollar sales objective   % objective met
  • $. million dollar sales objective   % objective met
  • Presidents Club Award winner each year from to
  •  

    LAN/DATA Communication Specialist      

    Methodist Hospital, St Louis Park, MN

    Managed and coordinated a team of four technicians in the support of all file server and desktop functions for a + enduser community. 

    Key Accomplishments & Responsibilities

  • Designed and installed local area network LAN solutions in order to make hospital operations run in a more efficient manner, as the mainframe environment was being phased out.
  • Configured and managed connectivity from remote clinics and physicians back to the main hospital campus
  •  

    Network Specialist           –

    Lieberman Enterprises, Bloomington, MN

    Designed, installed, supported and managed the Wide Area Network WAN infrastructure, file server, desktop services and various IT and communication equipment for the corporate office and the remote distribution centers. 

    Key Accomplishments & Responsibilities

  • Managed all mainframe computer systems
  • Installed Ethernet networks for PC connectivity throughout company
  • Managed team of support technicians
  •  

    EDUCATION & CERTIFICATIONS 

    Associate degree computer programming, Chippewa valley technical college  

    VoIP Technologies       

    Cisco CCNA        

    DSL Technologies       

    Cisco Sales Essentials: Small and Medium Business   

    ATM Applications, Technologies and Services    

    Cisco Router Software Configuration     

    Wilson Learning Systems: Consulting with Clients   

    Wilson Learning Systems: Creating Competitive Business Solutions 

    Microsoft Windows for Support Professionals    

    Frame Relay Technologies      

    Data Solutions: US West Learning Systems     
     
     
     

    SKILL SUMMARY 

    General:  Data Network/Hardware Sales

    Operating Systems:  Microsoft Suite of Operating Systems

    Protocols:  TCP/IP

    Hardware:  Cisco, Com, Motorola, Nortel, NEC 


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