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<pre>Array ( [var] => cut_url ) </pre> Resume for Shahbaz A. for IT / Technical Support / Computer & IT Services in Hawalli, Kuwait. Search More Resumes for IT / Technical Support on Resumark.com #BKNV17M3N
 

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Resume for Shahbaz A. for IT / Technical Support / Computer & IT Services in Hawalli, Kuwait




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Kuwait City: Hawalli
State: Hawalli ZIP: 13040



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CURRICULUM VITAE SHAHBAZ A. S/o M. A. Cellular: + Email: PERSONAL DATA DATE OF BIRTH NATIONALITY RELIGION MARITAL STATUS PASSPORT No. CIVIL ID No. RESIDENCY STATUS LANGUAGES : : : : : : : : May , Pakistani Islam Married KG Article Transferable English, Arabic, Urdu & Hindi EXPERIENCE Projects & Work Experience November to Current Day Currently working in KPC Kuwait Petroleum Corporation outsourcing in Kuwait. I am working here as IT Support Engineer as well helpdesk staff for the project. My duties are: Hardware Support for both PCs/Notebooks & Peripherals including installation: Dell workstations Dell notebooks HP Laser Printers HP DN printers HP LaserJet HP Desk Jet HP Scan Jet HP A Laser HP A Color Fujitsu A & A Scanners HP Design Jet Plotter HP DTN Laser Software Support for all the software installed in client PCs. Receiving end user complaints, using the MAGIC Software/ BMC Web Access & respond with a resolution for the incident & closing it. May to November Experience of working in AUG AlSabah Universal Group NOC in Kuwait as senior technical support personnel. AUG is satellite internet and communication services provider. Which cover Middle East, North Africa, part of Europe and East Asia and providing connectivity of a large scale of data, video & voice through AUG teleport facilities. I am working in NOC as senior technical support personnel for the VSAT oneway & twoway links as well administer the Technical Support Department. W e have number of clients from the local and international market. My responsibilities in AUG were: Take care of multiple remote Email and DNS servers Complete knowledge of IDUs and ODUs for VSAT Configure the Cisco Routers Configuration of DVBS/DVBS Configuration of Firewalls Configuration of VSAT Modems Configuration of Cisco routers, switches and demodulators located in teleport Configuration of new/old links and PIDs in our main stream system BNMS Allotment and sub netting of Public IP for VSAT Users Creation / Renewal of User Accounts for VSAT Users Report to Operations Manager at weekly and monthly basis Adding / Deleting VSAT equipments in our monitoring system Communicate with teleport for technical information & support Provides technical support as well troubleshoot the client problem at remote location if any. Installation of client and server operating systems LAN, WLAN and WAN administration Dec. to April Work experience of years and months at AlDiwan United Company as a network administrator and troubleshooter in Kuwait. ALDIWAN UNITED is a general trading and contracting company in Kuwait, which has a contract with AAFES Air Force and Army Facilities Exchange Services for US ARMY bases all over the Kuwait & Iraq. AlDIWAN UNITED Co. is providing Internet Services to the Army troops from USA, UK, KOREA, JAPAN, THILAND, FIJI, SPAIN, AUSTRALIA, ITALY and NEDERLANDS. I was working at CAMP VIRGINIA and CAMP VICTORY in Salmi area as a site administrator. My responsibilities are: Maintain the CYBER ZONE&;s WAN and LAN in all aspects Installation of Windows Professional & Windows XP Troubleshooting of LAN and WAN Troubleshooting of hardware Taking care of VSAT link while using Cisco router and SONIC WALL for network security Accommodate the customers and guidance Troubleshoot the customer problem if any as well take care of the site Feb. to Aug. Work experience of years and months as a Network Designer/Administrator and Satellite downlink engineer at MICROLINX in Lahore Pakistan. MICROLINX is an organization that provides VSAT connections and my duties are: Network Design and implementation Installation and configuration of server machines Installation and configuration of client machines Installation and configuration of ISA Server Installation and configuration of the downlink and VSAT DVB Feb. to Jan. Work experience of years as a Network Engineer and Analyst at KANZ Communication in Lahore, Pakistan. KANS Communication is an organization which provides services for Software development, Computers sale and service, Web designing and Network designing/Implementation as well. My duties are: Design and implement any network with several options Installation and configuration of server machines Installation and configuration of client machines Installation and configuration of Microsoft Proxy Server . Specialization Specialist in Designing and implementing of : VSAT Links oneway & twoway Complete configuration of IDUs and OUDs of VSAT links LAN, WLAN and WAN Complete local and remote technical support to DESKTOP/LAPTOP users in the client server environment or standalone machines. Client side operating system installation and configuration Installation and configuration of Windows Server NT. // Designing & Installation of local area network from cabling up to domain configurations Hardware troubleshooting Personal Projects Designing and Implementing Intranet at JOKER&;s Internet Café in Old Souk Salmiya, Kuwait. Designing and Implementing Intranet at Kenlubes Pvt. Ltd. in Eden Heights Jail Road Lahore, Pakistan. Designing and Implementing Internet at ACTMD Allied College of Textile Management and Graphic Designing at Main Boulevard Faisal Town in Lahore, Pakistan. Implementing of Network at WorldNet Internet Café, maintenance and Administration at Mazang in Lahore, Pakistan. Designing and Implementing a Network at The NET Internet Club, maintenance and Administration in Sahiwal, Pakistan. Designing and Implementing a Network at K NET Café, maintenance and Administration at Ichhra More in Lahore, Pakistan. Designing and Implementing a Network at Ambassador Home Appliances Pvt. Ltd. at Rehman Pura in Lahore, Pakistan. Designing and Implementing a Network at Craze Hair Dressers at Main Boulevard Gullberg in Lahore, Pakistan. Operating Systems Dos ., Windows ./. Windows /, Windows ME, Windows XP Professional and Home Edition, Windows NT Workstation., Windows NT server. and Novell Server., Windows Server, Windows Professional, Currently studying and experiencing RED HAT LINUX. Windows Applications Microsoft Office //XP/, Corel Draw /X, Adobe Photoshop and other mostly used Applications. ACADEMIC QUALIFICATION Microsoft Certified IT Professional INSTITUTE SESSION : : Selfstudy Microsoft Certified Technology Specialist INSTITUTE SESSION : : Selfstudy A+ Certified INSTITUTE SESSION : : Selfstudy Cisco Certified Network Associate INSTITUTE SESSION : : ITI Kuwait Certificate in ECommerce INSTITUTE SESSION : : Computer Network Institute. Microsoft Certified System Engineer INSTITUTE SESSION : : Computer Network Institute. Windows Expired Microsoft Certified System Engineer INSTITUTE SESSION : : Computer Network Institute. Windows NT . Expired Microsoft Certified Professional INSTITUTE SESSION : : Computer Network Institute. Windows NT . Expired Bachelor in Commerce INSTITUTE SESSION : : The International College Shah Jamal Lahore. Diploma in Computer Sciences INSTITUTE SESSION : : The International College of Computer Sciences Intermediate in Commerce INSTITUTE SESSION : : The International College Shah Jamal Lahore. Matriculation INSTITUTE SESSION : : Govt. Central Model School Samanabad Lahore. FURTHER PLANS I strongly believed in further studies, INSHALLAH by the end of second quarter of I will take exams of Citrix as after I have plan to renew my Cisco Certifications. REFERENCE References will be furnished upon request.

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