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<pre>Array ( [var] => cut_url ) </pre> Resume for Ehisuoria I. for IT / Technical Support / Computer & IT Services in Hyattsville, Maryland. Search More Resumes for IT / Technical Support on #CED74EDO2

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Resume for Ehisuoria I. for IT / Technical Support / Computer & IT Services in Hyattsville, Maryland

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Hyattsville
State: Maryland ZIP: 20782

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Baltimore Ave

University Park,




OBJECTIVE:       To increase productivity, through the maximization of available resources, and contribute selflessly to company growth, through my dedication to tasks assigned. 


  • Apt listener: Ability to learn from experience and informal/formal instruction
  • Ability to analyze and solve problems, think logically and creatively, follow established procedures, with the commitment to see the problem through a resolution.
  • Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand.
  • Excellent oral communication, listening, interpersonal, and written communication skills. Ability to write reports and procedure manuals
  • Dedicated professional with outstanding work ethics, with ability to meet deadlines while handling multiple projects


  • Knowledge of computer networks LAN, WAN, their design, required hardware and software, and principles of operation
  • Proficient in Helpdesk support and the ability to troubleshoot problems involving computer networks.
  • Ability to install, upgrade, configure, and optimize operating systems, and apply preventive maintenance and troubleshooting techniques.
  • Experience with different operating systems such as Microsoft Windows, Mac OS X, and Linux.
  • Ability to implement security measures based on customer requirements and apply preventive maintenance and troubleshooting techniques.
  • Ability to assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security.


    A+ Certification 


    // Nigerian Naval Ship Delta, Naval base, Warri, Delta State. Nigeria. 

    Network Administrator N.Y.S.C

  • Installing, documenting, inventorying, maintaining, and troubleshooting all information technology assets including but not limited to: Physical network infrastructure: cabling, switches, routers, etc. Hardware: personal computers,  printers, Application software products etc
  • Abided by the strict confidentiality policy of the Nigerian Navy.

    Nigerian Petroleum Development Company NPDC Benin City, Edo State. Nigeria 

    Industrial attachment

  • Answering, evaluating, and prioritizing requests for assistance from users experiencing problems with hardware, software, networking, and other computerrelated technologies.
  • Participated in PROJECT PACE which involved setting up an enhanced management information system in NPDC, resulting to possible increase in operational effectiveness.
  • Participated in the online, savings in contracting and procurement through a technology solution named Nigerian Petroleum Exchange NIPEX developed under the petroleum market place, resulting to %% savings in contracting and procurement in the Nigerian Oil and Gas industry.

    Centroid Nigeria Limited Benin City, Edo State. Nigeria 

    I.T support personnel

  • Provided all facets of  help desk support, such as troubleshooting, installations, and maintenance
  • Participated in maintaining an organized, clean, and safe work environment.


    University Of Maryland University College                                       Expected June

    Masters in Business Administration

    Major: Management

    Related course work: Personnel management, Business management, Business ethics, Business law, Statistics, marketing and sales. 

    University Of Benin, Benin City, Edo State                        

    Bachelor of Engineering in Computer Engineering

    Major: Computer Engineering

    Related course work:  Telecommunication Systems, Engineering management, Digital computer networks. Artificial Intelligence. 


    Ugonma H. Okparaocha, MD


    Appalachian Clinic

    Daniel Boone Plaza,

    Hazard, KY


    Kenny Okojie  

    Bladen Road,

    Essex, MD      


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