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<pre>Array ( [var] => cut_url ) </pre> Resume for Robert S. for IT / Technical Support / Computer & IT Services in Auckland, New Zealand. Search More Resumes for IT / Technical Support on Resumark.com #F6IGYYI3Y
 

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Resume for Robert S. for IT / Technical Support / Computer & IT Services in Auckland, New Zealand




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: New Zealand City: Auckland
State: Auckland ZIP: 1006



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Curriculum Vitae for Robert Scott S. Address Kaipara flats Road Telephone Mobile Email Skills Matrix Operating Systems OS Name Versions Date Last used Skill level Years experience Microsoft Server Advanced and Standard Daily + Microsoft Server Advanced and Standard Daily + Linux Redhat AS, Fedora, CentOS, Ubantu Daily + UNIX Solaris .. years Hardware Vendor Versions Date Last used Skill level Years experience Cisco Routers &;s, &;s &;s, &;s &;s Daily Cisco Switches , , , Daily Cisco Firewalls PIX E ASA ASA Daily SonicWall Firewalls TZ, TZ Weekly HP Servers DL, DL, DL, DL, BL Daily HP SAN MSA , EVA Weekly DELL SC Monthly + Applications Vendor Versions Date Last used Skill level Years experience Apache ., ., . Daily Nagios ., .., .. Daily MySQL ., . . Daily PostgreSQL ., .q Weekly Microsoft SQL , Weekly Microsoft IIS IIS Weekly Borland Interbase , ., ., ., .. Daily Sendmail . Weekly Microsoft Exchange , Weekly Microsoft Office , Daily Microsoft Virtual server Weekly VMware ESX, ESXi, VMPlayer, VMworkstation Weekly Personal Mission statement I feel that my extensive practical experience and desire to improve my current skills would make me an excellent candidate for employment within your organisation. Given this experience I have a personal desire to consider new challenges and opportunities to further extend myself both professionally and personally. I have a desire to precipitate in supporting the increase of professionalism within the IT industry and take the opportunity to share my knowledge while gaining greater understanding within networking I feel that it essential to establish and maintain good relationships with my clients, colleagues stakeholders and friends, as well as balancing my personal responsibilities as a father and husband. Career Profile Present Vendomation Limited Vendomation provides real time access to vending machines via a series of mobile provider networks Such as AT& T in the USA. Vendomation approached me in regards to me providing a solution to some of their infrastructure issues that they were having after their last consultant had left their employment. Job Title On demand Consultant to Vendomation Limited * Installed new router hardware * Built DMZ network * Fixed trust issues * Maintained firewall rules * Instigated security policy * Monitored network for stability * Insured devices were backed up * Insured a DR component was addressed Present Navman Wireless Ltd, Northcote Auckland Navman wireless OnlineAVL portal product is in daily use by thousands of vehicles around the world to provide realtime positioning and messaging. Within this role I manage the OnlineAVL server farms which comprises of Microsoft / servers and Linux servers. All have to be maintained and monitored for optimum service availability Job Title Senior Global Systems Administrator & DBA * Maintain global services to a .% availability * Designing and building high availability systems * Train, mentor and support junior engineers * Provide rd level support * Build and maintained extensive LAN/WAN environments * Maintain firewall&;s hardware and rules * Pro activity monitor and manage to preempt issues from impacting on normal operational performance * Set SLA levels with hosting facility * Ensure standards for security, virus protection and data protection * Move physical servers to a virtual platform * Manage Server licensing and insure compliance * Maintain strong relationships with hosting centre and other providers * Build custom utility scripts for nonIT people to run Major Project Achievements * Built extensive nagios monitoring system to monitor global servers in countries. This provides an "Early warning" system of faults. * Initiated and maintain help desk systems that are used to track identified problems to aid in prioritizing, resolution and prevention. * Designed high availability cluster using HP EVA , using Microsoft load balancing and clustering technology. This provides a high speed, fault tolerant system for customers to log into to see there vehicle fleet information. * Responsible for writing and maintaining global backup policy for all remote sites, this included the backup and restore of a mixture of Microsoft SQL servers, Borland Interbase servers and Mysql servers. * Built maintain and monitored VPN links between remote sites that wish to import vehicle information. West Auckland Hospice I was contracted via West Auckland hospice to help design/develop and maintain a system to help them produce Ministry of health stats, this was taking on average two people a week to produce these stats that the hospice had to provide each month to the government so that continual funding could be maintained on patient numbers. Job Title Database consultant and engineer * Built database server * Designed a series of scripts for data input by non IT practitioners * Designed a suit of reports that could be run to product stats required by the government * Insured that data was encrypted for security * Insured data was backed up nightly Wireless Data Ltd, Parnell Auckland Wireless Data was a subsidiary to "Tait mobile Radio". The company tracked vehicles using trunked radio, the client base that the company had was quite small. The intellectual property that the company developed was quite unique to the trucked radio market Job Title Systems Administrator & vehicle installation technician * Maintained office LAN * Maintained duplexed trucked radio network for receiving vehicle traffic * Maintained firewall and firewall rules * Standardized hardware for vehicle installation * Procured hardware for LAN Major Project Achievements * Moved nonsupported firewall to a open source firewall platform Smoothwall NSSL Ltd, Redhill, Surrey NSSL is Europe&;s leading Inmarsat satellite installation and airtime provider, Installing satellite terminals on Vehicles, buildings, ships, submarines and oil production platforms in the UK and on location internationally. Its largest contracts are held with the UK Ministry of Defence. Job Title Product Engineer Data Communications * Responsible for Major Government Contracts * Utilised encryption hardware and fill. * Writing system definitions and test specifications * Running training courses for both internal and external customers * Designing, installing and maintaining networks and email solutions using Microsoft Exchange * Responsible for writing policies for all aspects of IT networks and data communication * Third line customer support * Product and systems demonstrations on and off site * Testing software changes and system compatibility * Responsible for technical solutions * Specifying and managing internal processes for the delivery of products and services to customers Major Project Achievements * Linked the UK ministry of Defence surface vessels to a central email server via secure commercial satellite links using Cisco routers in a dial on demand role, relying on exchange server and using outlook clients. * Interfaced different brands of satellite equipment to ships navigation systems via different kinds of buses * Built major test and development servers using RedHat Linux . This allowed the engineers to test satellite terminals using a known server and the to prove data transfer rate of the satellite terminal and associated equipment in a commissioning basis * Designed secure VPN systems to allow the transfer of email via the internet over IP satellite connections Cisco PIX and Microsoft VPN CAS UK Ltd, Hornchurch Essex CAS UK Ltd, provides Inmarsat equipment to small to mid sized businesses, installing equipment for international banks and small cruise lines. Job Title IT Manager * Provided IT support for the CAS Network * Installing and upgrading of servers and clients Windows Advanced Server and Clients * Designed and building inhouse email systems Linux Redhat . and Sendmail . * Writing and executing secure backup policy using Veritas . * Designing and installing new network infrastructure BaseT/fibre * Installed inhouse email system * Managed monitoring and system backups * Established remote access systems University of East London, Dagenham, East London The university of East London is a multisite campus comprising of remote sites, linked via various WAN links, The East London business school is split between two sites teaching subjects as MBA&; s Computer science and Marketing Job Title Chief Technician for the East London Business School * Trained junior Technicians * Provided technical support for academic staff and students in the general area of personal computers advanced UNIX workstations and network support * Software support on UNIX, Oracle and Microsoft Products * Unix system administration on student and academic staff accounts * Designed and installation of LAN networks, Token ring, base base baseT and FOIRL * Maintenance of school hardware and software * Installation of products from the Microsoft Select range of products * Electronic fault finding and Repair * Maintenance records of equipment, utilization and repair and an inventory of equipment * PAT testing * Installed UNIX network using Solaris .. using NIS+. * Redesigned campus LAN to encompass new trends. * established help desk and escalation processes * Designed and installed new major computer labs. * Negotiated Oracle academic Licensing scheme. Olivetti systems and Networks, Romford Essex Olivetti was Europe&;s major computer manufacture, building both PC&;s and multiuser systems. There major impact into the business market was with word processing equipment including electronic typewriters and word processors. Job Title Senior Customer Service Engineer * Trained junior Engineers * In house engineer repairing PC equipment down to component level * Repair of printers and plotters both mechanical and hardware repair of multiuser systems * Provided support for field engineer staff on selected range of products * Maintained technical library of extensive manuals * Repaired TPM Products * Sourced components for use in TMP products * Ordered spares from various suppliers * Maintained Olivetti&;s BSI Part ISO procedures * Installed major components database. * Assisted in design and setup of test facility to test high speed printers. Sunset Security Systems, East London Sunset security systems maintained and guarded various locations in central London. They also installed/repaired security related equipment. Job Title Static Guard * Maintenance of CCTV equipment and other security related equipment * Checking and maintaining a vehicle database * Performed first and Second level maintenance on CCTV systems Professional affiliations/membership * Member of The New Zealand Computer Society Inc Training Courses Writing for the Web Open Polytechnic February Web Design Open Polytechnic November Maintaining a Microsoft SQL serverTM Database October Information Technology Open Polytechnic July Developing Professional Training Skills July Cisco CCNA June Voice over IP VoIP August Voice over IP VoIP August Solaris .. System Administration April TCP/IP Theory and Practice February Tertiary Barking College of Technology, Essex UK Marine Radio General Certificate lA Marine Radio General Certificate IB Marine Radio General Certificate DoTI Radar Maintenance

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