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<pre>Array ( [var] => cut_url ) </pre> Resume for Robert T. for IT / Technical Support / Computer & IT Services in Bowling Green, Kentucky. Search More Resumes for IT / Technical Support on #FQ9XWM8W9

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Resume for Robert T. for IT / Technical Support / Computer & IT Services in Bowling Green, Kentucky

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Bowling Green
State: Kentucky ZIP: 42103

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Robert W. T.

Woodhollow Way

Bowling Green, KY



Career Objective: 

Career minded professional with more than seven years experience in an I.T. environment with a successful record of contributions. I have excellent customer service skills, as well as the ability to improve performance through promoting teamwork.  I am a leader who demonstrates professional proficiency, integrity and excellent interpersonal skills. 

Work Experience:

Fruit of the Loom      November to June

Bowling Green, KY

Production Information Systems  

MicroStrategy specification writer for a production department of twentyfour.  An integral part of the technical requirements team doing UAT and report testing.  In addition, have worked as part of a “software for manufacturing” development team.  

  • Six Sigma Blackbelt certification Fruit of the Loom
  • Coordinating and integrating report changes with various manufacturing plants and personnel.  
  • Monitoring of production systems for stability and notification of MIS/Plant personnel when changes occur.
  • Writing and communication of MicroStrategy report specifications to the MIS/Business Intelligence team.
  • Report/Application testing of Data Warehouse, Data Mart, and Narrow Cast information.

    ASM International     June to July

    Materials Park, Ohio

    Business Analyst/Data Base Administrator 

    Worked with internal customers; developing, designing, writing, modifying system reporting methods primarily using TSQL and Crystal Reports report writing tool. 

    I.T. Helpdesk Troubleshoot hardware, software, and network related issues. 

    Writing Transact SQL queries and scripts to ensure data integrity and accuracy of the reports and for diagnosing problems with the reports.

    Creation/maintence of Quality Assurance documentation and I.T. work instructions.   

  • Integration of UPS Worldship to ASM Orders,
  • ASM Financial Cycle Counting system,
  • ASM Exposition/Annual Event reporting and publishing database,
  • ASM Library system platform
  • Integration of Chapter membership data with the online services,
  • BPA database monthly reporting/web access
  • Membership invoicing involving Crystal reports, TSQL. 
  • Created the Information Online System IOS database input/scheduling of I.T./ Online system work requests using Microsoft Access and SQL Server. 

    Imperial Wallcoverings, Inc    July to July

    Beachwood Ohio     

    Master Production Scheduler

    Operational Contribution

    Scheduled the production of Commercial Vinyl and hand screen products at Imperial.

    Responsible for Master Scheduling for the Adams and New Castle facilities. 

    Joslyn Hi Voltage      March to May

    Cleveland, Ohio


    Operational Contribution

    Controlled and purchased electrical components for high voltage switches and control boxes

    M.A Hanna Burton Rubber Co.   October March

    Burton, Ohio


    Worked from October until March waiting for a job opportunity to develop after graduating from Kent State University  


    Kent State University

    Kent, OH

    BA:  Computer Information Systems, GPA .

    BA:  Marketing, GPA .

    * Golden Key National Honor Society

    Technical Skills, Training and Certification  
  • MicroStrategy Reporting – report specification development
  • C Programming at Kent State  Sun Solaris, Unix System.
  • Microsoft SQL Server Training . ComDoc
  • Microsoft Transact SQL Training . The Learning Tree
  • Seagate Crystal Reports Advanced Reporting
  • Microsoft Certified Professional [MCP] in , , and passed all exams
  • Training through advanced levels for Microsoft Excel and Microsoft Access Fourth R of Northeast Ohio
  • Installation/Configuration PC hardware components, Small Systems Kent State
  • ASI iMIS Software Application Overview
  • ASI iMIS Software Administration
  • Designing and Implementing Database Course – Techskills
  • Crystal Reports and Windows Professional Server  

    Volunteer Work:

    Volunteered at Bowling Green Chamber of Commerce, March to Sept

    Enterprise Database monitoring and general I.T functionality.

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