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<pre>Array ( [var] => cut_url ) </pre> Resume for John Carlo V. for IT / Technical Support / Computer & IT Services in Singapore, Singapore. Search More Resumes for IT / Technical Support on #FUUZ9ULKS

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Resume for John Carlo V. for IT / Technical Support / Computer & IT Services in Singapore, Singapore

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Singapore City: Singapore
State: Singapore ZIP: 643678

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John Carlo A. V.    

Blk. c Jurong West St. , Singapore



Summary of Experience 

Skilled Information Technology Professional with / years of progressive experience in Designing, Setup, Administration and Maintenance of Wired and Wireless Networking Technology LAN/WAN, Private Automated Branch Exchange PABX Systems and Help Desk Support     



  • Alcatel Lucent Certified Field Expert

  • Proxim Certified Wireless Engineer
  • Proxim Certified Broadband Associate
  • Proxim Certified Broadband Engineer
  • Allied Telesis Certified Installer
  • Allied Telesis Certified Professional


    AMA Computer College Makati

    Bachelor of Science in Electronics and Communications Engineering 

    Professional Experience 

    Wordtext Systems, Inc.

    /F, SEDCCO Bldg., Rada St., Legazpi Village, Makati City 

    March , – February ,  

    Technical Support Engineer 


  • Responsible for the presentation, installation and aftersales service of:
  • Proxim Wireless Broadband Networking Systems:
  • Wireless Backhaul
  • WiMAX
  • Wireless LAN
  • Wireless Network Management System
  • Allied Telesis Local Area Networking Solutions:
  • Switches
  • Routers
  • Media Converters
  • Network Interface Cards
  • AlcatelLucent Office Communication Solutions
  • OmniPCX Office IPbased PABX System
  • Extended Communications Server Linux based server – collaboration of web server, email server, router, firewall, proxy server, DHCP server, print server, FTP and file server
  • RSA SecurID Authentication Manager
  • Security Solutions for desktops and servers
  • Conducts site surveys and evaluation of clients’ requirements
  • Provides reports and documentation of related technical information such as network diagrams and equipment configuration
  • Implementation of network plans
  • Installation and configuration of equipments
  • Remote and onsite visit at the clients’ premises for network diagnostic/troubleshooting

    Panasonic Manufacturing Philippines Corporation

    rd Flr., Montivar Bldg., Jupiter St., Belair, Makati City 

    June , – December ,  

    System Engineer 


  • Responsible for sales and technical trainings of communication products
  • Conducts product orientation for the dealers and clients
  • Conducts surveys and estimates potential projects
  • Provides after sales service
  • Evaluates and replaces defective products
  • Organizes major event and product awareness
  • Initiates product developments and promotions
  • Performs other related tasks that may be assigned

    Smart Broadband, Inc. formerly Meridian Telekoms

    Rufino Tower, Ayala Ave.,  Makati City 

    June , – May ,  

    Network Engineer 


  • Implements and provides support for . Fixed Wireless Broadband Radio
  • Directly coordinates with the Planning Division of the Engineering Department and the NOC for test and commissioning of used protocols, RF allocation and overall network response for initiated procedures
  • Ensures proper and updated documentation of related Technical Information such as network diagrams, equipment configuration, problem history and technical resolutions
  • Frequency management and interference analysis for hopping and direct sequence channels in a spread spectrum format
  • Evaluates and maintains RF resolution for both uplink and downlink performance metrics and remote reconfiguration, likewise alarm and event monitoring
  • Site survey and installation of radio equipments for alternative RF association to access points critical traffic loads
  • Monitors and evaluates progress on quality assurance procedures to optimize traffic loading on base stations and provides service unit response reports to new RF association
  • Directly handles and resolves all the technical complaints of the clients
  • Provides all the technical/nontechnical reports and documentations
  • On site visit at the client's premise for network diagnostic/troubleshooting
  • Monitors and maintains the wireless communication link of the clients
  • Monitors and logs the base station retransmission levels
  • Maintains a reliable and secure link of VPN connections for clients remote access in intranet and extranet over a public network
  • Handles installation of customer premise equipments to be used in their Local Area Network  Subscriber Unit Network Interface, Routers, Firewall, Switches and Servers
  • Takes part in technical meetings together with other Company Divisions to deliver cost effective solutions to clients
  • Performs other related tasks and duties that may be assigned by superiors from time to time; prepares necessary progress, acceptance and service reports

    Philippine Long Distance Telephone Company

    Distribution Services Division

    Reliance cor. Sheridan Sts., Mandaluyong City 


    February ,  to March ,  

    Seminars Attended 

  • Alcatel Lucent Systems Expert Certification Training
  • June ,, Kuala Lumpur, Malaysia
  • Proxim Certified Wireless Engineer, Broadband Associate and Broadband Engineer Technical Training
  • Deploying Windows Server
  • RSA Envision, SecurID and Authentication Manager Training
  • Allied Telesis System Engineer Certification Training
  • Linksys Router / VPN Technical Training
  • Wireless Broadband Training
  • Building Linux Server
  • Motorola Canopy Install / Migrate Presentation
  • Virtual Private Network / Netscreen Overview   
  • LAN Troubleshooting 
  • Global Service for Mobile Communication GSM
  • Optical Switching Network
  • Synchronous Digital Hierarchy

    Character Reference

    Available Upon Request


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