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<pre>Array ( [var] => cut_url ) </pre> Resume for Angelina J. for IT / Technical Support / Computer & IT Services in Lugano, Switzerland. Search More Resumes for IT / Technical Support on Resumark.com #GJ252AHIA
 

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Resume for Angelina J. for IT / Technical Support / Computer & IT Services in Lugano, Switzerland




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Switzerland City: Lugano
State: Ticino ZIP: 6900



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Curriculum Vitae Personal information: Name and surname: Angelina J. Address: via Mugina , Lugano, Switzerland Email: Twitter: LinkedIn: Personal information: Name and surname: Angelina J. Address: via Mugina , Lugano, Switzerland Email: Twitter: LinkedIn: Work experience: Area of expertise: Web design & development; Online communication & promotion January present: Hospitality Youth Initiative HYI and Hospitality Induction Programme HIP, Grahamstown, Republic of South Africa: Web master * Redesign of HYI web site: , * Design and development of HIP ecommerce web site: * Content materials development for HYI and HIP web site, * Search engine optimization of both sites. November February : Katmar D.o.o., Sevojno, Serbia: freelancer web developer * Design and development of web site: , * Search engine optimization and web site traffic growth. April January : CCI Media, Zurich Switzerland: Web master * Maintenance and redesign of the web sites: , , , * Online promotion of company: creating and managing social media pages Facebook, Twitter, Flickr, YouTube, Upcoming.org etc., * Working with tools for analyzing keywords and web site traffic growth Google Analytics, WebCEO, Alexa etc. * Designing and preparing newsletters and press releases, * PlanetSolar contest on Facebook: design, promotion, maintenance. Area of expertise: eLearning development and instructional design January present: Webatelier, research lab of University of Lugano, Switzerland with collaboration with Hospitality Induction Programme and Hospitality Youth Initiative: Instructional designer Instructional designer for the "Waiter game", scenario based eLearning game for the service and hospitality industry. Game covers practical and technical skills, as well as necessary soft skills: selfdiscovery skills, communication skills, skills related to workplace environment and life / health skills focused on HIV / AIDS. Main responsibilities: * Development of scenarios for the game, * Development of assessment in and assessment out models and tests, * Evaluation and testing with relevant users: usability, qualitative progress of users if and how much users have developed their skills, * Interaction design, * Design and development of web site / online platform where game will be played. February September : Webatelier, research lab of University of Lugano, Switzerland: Master student collaborator Development of eLearning platform for Swiss regional tourism board: Ticino Turismo using Moodle .. The platform is available online: . Main responsibilities: * Benchmarking of existing eLearning courses, * Information architecture, * Instructional design, * Design and implementation, * Development of content materials, * Moodle . adaptation, * Usability testing user testing. * Area of expertise: sales and promotion November October : Microsoft Serbia, PC Expert Project: Promoter and salesperson * Presentation, promotion and sales of Microsoft products Windows XP, Windows Vista, Office , Windows to customers in retail shops, * Increase awareness of importance of using legal software. Education: University of Lugano, Switzerland October October : MSc in Communication: Master in Technologies for Human Communication Skills acquired: * Analyze, design, create, and maintain digital content for multichannel business communication; * Evaluate and assess the effectiveness of digital products; * Promote digital products: search engine marketing and interactive advertising; * Design innovative ICT tools for business communication support, interaction and collaboration; * Design interaction modalities that exploit technologies for supporting human activities. Honors and awards: * Leonardo Foundation study award, Leonardo Foundation ; * The Best Master Student on Master in Technologies for Human Communication: Network USImpresa November ; * Scholarship for students studying abroad : "Fond za mlade talente", Ministry of Youth and Sport, Serbia and . Master thesis: "eLearning platform for Swiss regional tourism board: Ticino Turismo" final mark / . University of Belgrade, Serbia: October October : BSc in Organization: Bachelor In Information Systems And Technologies Skills acquired: * Basic of programming: Java, C, JavaScript, * Internet technologies, * Databases management, * ERP systems and management, * Marketing and management in the internet environment. Degree dissertation: "Service management supported by ERP solution" final mark: / . Member of student organization BEST Board of European Students of technology, responsibilities: logistic support for BEST course Branding in IT, main coordinator of tribunes during the JobFair . Certifications Jun Jun : Microsoft Certified Business Management Solution Specialist Microsoft Corporation: Diploma as Microsoft Certified Business Management Solutions Specialist: Microsoft DynamicsTM NAV . Financials passed Microsoft Dynamics exam number MB NAV Financials .: % of %. Skills * Web technologies: HTML, HTML, CSS, HTML/XML, PHP, JavaScript, Moodle ., Joomla, Drupal, Wordpress, FBML * Design programs: Adobe Photoshop, Adobe Flash, * Languages: Serbian, Croatian, Bosnian mother tongue, English professional proficiency, Italian basic level, * Soft skills: communication and organization skills, team work in multi lingual and multicultural environment. Interests * Visual communication * eTourism * Tourism and hospitality * Social networking * Sports * Travel

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