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<pre>Array ( [var] => cut_url ) </pre> Resume for Dan B. for IT / Technical Support / Computer & IT Services in Auburn, Washington. Search More Resumes for IT / Technical Support on Resumark.com #HX57XC6QP
 

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Resume for Dan B. for IT / Technical Support / Computer & IT Services in Auburn, Washington




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Auburn
State: Washington ZIP: 98092



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DANIEL D. B.
H ? C ? ?
.
NETWORK MANAGEMENT ENGINEER
A highly effective Senior Engineer with broad experience in the Telecommunications and
Information Technology industries. Proven expertise with LAN’s, WAN’s, personal computers,
and systems integration equipment, and a wide range of complex test equipment. Fully versed in
Internet/Intranet TCP/IP based software, MS windows XP and Vista, Windows , MS Office
/, Server /. Successfully managed a ,user wide area network.
Demonstrates comprehensive knowledge of digital carrier systems, protocols, and multiplexers.
Extensive expertise with telecommunications equipment including UHF Satellite, Microwave
systems, Tactical telephone switching equipment, VOIP, antennas, mobile power generation
equipment, standby/uninterruptible power supplies.
PROFESSIONAL EXPERIENCE
DELL GOVERNMENT SERVICES, Seattle, WA
NETWORK ENGINEER
United States Coast Guard ESU Seattle Engineering Systems. Network administration for
, users in USCG District . Senior Network Engineer: USCG Helpdesk Lead Analyst.
Developed expertise in Joint Military Doctrine and Coast Guard Operations.
. Supervised team to provide and deliver Help Desk customer support services for over
, Windows XP/Vista users for the United States Coast Guard.
. Analyzed systems using knowledge of computer hardware, network systems, operating
systems, and application software which securely upgraded Windows NT . servers to
Windows servers.
. Installed, configured and maintained Remedy Help Desk operations software which
tracked and remediated computer and network problems.
. Developed and conducted computer information training programs for skill enhancement
and team cross training which provided technical guidance to Local System Managers on
systems and network troubleshooting.
. Delivered customer support services, including installations, configuration,
troubleshooting, customer assistance, and/or training, in response to customer
requirements.
. Facilitated client relationships which ensured delivery of quality products and services.
. Installed, configured, troubleshot and maintained hardware and software which ensured
customer productivity not altered.
. Exercised computer programming, system administration, and operating experience to
conduct technical training for both technical and nontechnical staff members.
. Maintained crucial server backups for the Coast Guard’s network with zero loss of data.
. Provided technical procedural advice to project personnel which prevented potential
problems during Command and Control, Communications, Computers, and Intelligence
Systems integration into CI architecture.
UNITED STATES AIR FORCE
LOGISTICS MANAGEMENT SPECIALIST
Work in Beddown cell USAFE/LGXX Ramstein AB Germany
Provide logistical support to troops deploying in support of Support Operations IRAQ Freedom.
Helped to open former Warsaw Pac Air Bases to allow returning aircraft alternate landing
locations.
DANIEL D. B.
H ? C ? Page
SPRINT, Seattle, WA
SWITCH OPERATIONS TECH II
Responsible for performing routine maintenance on central office equipment, DMS Switch.
. Installed T, DS OC,,
. Installed cross connects for T, DS, OC, OC, OC
WASHINGTON AIR NATIONAL GUARD, Tacoma WA
NETWORK OPERATIONS CENTER SUPERVISOR
Oversaw the operations of the Western Washington Air Guard Wide Area Network
. Supervised nine traditional guardsmen providing support to over desktops and
servers.
. Administered Exchange Server and gateway access point
. Managed LAN administrators and help desk personnel providing Tier and Tier
support
FIBER OFFICE NET, Kirkland, WA
SR. PROJECT MANAGER
Responsible for service department . Provide pre and and post technical support to the sales
team
Design and and implemented site WAN
. Virtual IT department for clients
. Designed and implemented LAN/WAN’s
. Virus protection
. Developed backup solutions /HP/Ultra Back/ Native NT
. Supervised six technicians
. Performed remote management of client sites via Citrix and Terminal Server
. Orchestrated the move of two + node LANs
. Setup and installed circuits. T/DSL/ Frame relay
. Installed wireless access points
. Established formal training program enabling three technicians to obtain further
certifications.
WASHINGTON AIR NATIONAL GUARD, Seattle, WA –
MAINTENANCE SUPPORT SUPERINTENDENT
Network Manager for + node NT . /Banyan Vines
. Develop and fielded a deployable LAN
. Managed Quality Assurance program ensuring compliance to ISO standards
. Leader of transition team from Banyan Vines to NT
. Upgraded campus wiring to Cat and optical standards
PREVIOUS PROFESSIONAL EXPERIENCE
LOGISTICS MANAGEMENT SPECIALIST ? ELECTRONIC TECHNICIAN
EDUCATION & PROFESSIONAL DEVELOPMENT
Microsoft Certification
United States Air Force: Sidewinder Firewall, AN/TTC A Tactical Switch Maintenance,
Logistics Management, Digital Techniques, Microwave Repair
Norelco/Philips: Telephone Sequencing Equipment
Analogic Devices: Meter Configuration and Repair
Secret Security Clearance –

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