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<pre>Array ( [var] => cut_url ) </pre> Resume for Augustin K. for IT / Technical Support / Computer & IT Services in Boulder, Colorado. Search More Resumes for IT / Technical Support on #I1744P3DM

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Resume for Augustin K. for IT / Technical Support / Computer & IT Services in Boulder, Colorado

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Boulder
State: Colorado ZIP: 80305

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Chambers Dr.

Boulder, CO


Education        M.S., Electrical Engineering, University of Colorado at Boulder              August – May

  • Antennas and EM radiation, Microwave Circuits CAD, Radar and Remote Sensing, Physical Optics, Analog IC design, Power Electronics, Leadership and Management.
  • B.S., Electrical Engineering, U.S. Air Force Academy, Colorado Springs, CO              June

  • Computer programming, communication theory, RF fundamentals, project management, electronics theory and design.
  • Skills  

  • Customer service and technical support. Professionalism.  Problemsolving.         
  • Programming Languages: PHP, mySQL, Apache, Java. C/C++. Python. Pascal. Assembly. Matlab. VB.
  • UNIX/Linux: mySQL. Open Office. LAMP.
  • OS: UNIX. Linux. Mac. Solaris. Windows.
  • Lab: Troubleshooting, problem analysis and documentation.
  • Strong communication and public speaking: Very comfortable speaking/presenting in front of a large group of people.

    Experience     Support Consultant, Boulder, CO                                                           August Present

  • Met with customers on the phone and during facetoface meetings to demonstrate products performance.
  • Set up, organized and troubleshot solar power research lab.
  •                        Professional Services/Technical Support, SkyeTek Inc. Westminster, CO     Jul Aug

  • Designed, tested, troubleshot, debugged and supported RFID systems for customers. Managed customer projects/accounts and expectations.
  • Performed various technical support duties on the phone.
  • Wrote project requirements, technical specifications and test plan documents.
  • Documented each support/problem case and updated communications daily.  
  •                           Cadet, USAFA, Colorado Springs                                                                   June June

  • Answered the phone for the company HQ helpdesk and solve callers’ problems.
  • Leadership     Professional Services Engineer, SkyeTek Inc. Westminster, CO        JanuaryAugust

  • Managed and led RFID integration projects within a team of persons.
  • Cadet Training Officer, US Air Force Academy                                     January – June

  • Directed, planned, and set the guidelines for squadron training policy to meet standards and boosted squadron morale in a challenging period of change at the Academy.
  • Coordinated training sessions and knowledge tests for all squadron members.
  • Cadet Varsity Boxing Team Captain, US Air Force Academy                    June – June

  • Demonstrated leadership when helped the boxing team win to consecutive NCBA Championships with zero prior boxing experience.
  • Inspired cadets with weekly motivational speeches to the Cadet Wing.
  • Mentored junior cadets to achieve greater team unity and cohesion.
  • Languages      English, French, Spanish beginner.

    Certificates      Fundamentals of Engineering, State of Colorado                                                                  June

    Awards  Life Saving Award                                                                                                           Summer

           Dean’s List                                                                                                         Spring and

           AllAmerican NCBA Athlete                                                                                              ,

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