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<pre>Array ( [var] => cut_url ) </pre> Resume for MM A. for IT / Technical Support / Computer & IT Services in Dhaka, Bangladesh. Search More Resumes for IT / Technical Support on Resumark.com #JYGQPERQG
 

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Resume for MM A. for IT / Technical Support / Computer & IT Services in Dhaka, Bangladesh




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Bangladesh City: Dhaka
State: Dhaka ZIP: 1207



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| |CURRICULUM VITAE | |
| |OF | |
| |M.M. A. | |
Telephone: + Res. + Mobile, Email:
CAREER OBJECTIVE
Strong desires to build up myself as a perfect and prudent IT Professional with honesty, sincerity and hard working
capability and would like to have such position where I will be utilize my educational and professional exposure as a
basis for growth the organization.
PERSONAL DETAILS
| |
|Name: M. M. A. Gender: Male Date of Birth: December , |
| |
|Contact Address: Flat – B, House – /, Dhaka Housing, Adabor, Mohammadpur, |
| |
|Dhaka – , Bangladesh. |
| |
EMPLOYMENT HISTORY
|Position |: |Business Development Manager |
|Organization|: |Oditio Technologies Limited Silver Partner of Oracle, Redhat |
| | |Certified Training Partner, Distributor of Avira Antivirus, |
| | |Backup solution Acronis, ERP Solution Provider |
| | |House/, Khiljee Road, Shymaoli, Dhaka, Bangladesh. |
| | | |
|Duration |: |From // To Till Today |
|Major |: |Visualize and Innovate scopes of businesses, |
|Responsibili| |Strategize Standard Marketing & Sales Policies, |
|ties | |Justify Achievement Variance and Lead a sales, development and |
| | |technical team, |
| | |Handling business development activities and working with research|
| | |team for accelerating the overall business growth. |
| | |Communicate with and make presentations to large customers and |
| | |also establishing beneficial relationships with key players and |
| | |consultants. And Research other competitors’ business strategy and|
| | |measure weekly & daily proactive action plan to provide better |
| | |service to satisfy the customer. |
| | |Have to prepare documents and proposals |
| | |Conduct internal Training Section for development of Team player. |
|Position |: |Customer Support Assistant – CSA Computer Hardware |
|Organization|: |Sainsbury’s Supermarkets Ltd, |
| | |Sloane Avenue Local, Sloane Avenue LONDON, Middlesex SW DH, |
| | |United Kingdom Training Center, Store Number |
| | | |
|Duration |: |From // To // |
|Major |: |Dealing with the customer |
|Responsibili| |Support existing IT Infrastructure Windows Environment |
|ties | |Existing Desktop, Laptop, Server & Teal support & troubleshooting |
| | | |
| | |Network & Software configuration troubleshooting |
| | |New product demonstration to the customer and answering customer’s|
| | |query’s |
| | |Daily Report to the Manager |
|Position |: |Senior Executive Senior System Engineer |
|Organization|: |Information Solutions Ltd. |
| | |/ New Eskaton, Hasan Holdings, Dhaka, Bangladesh. |
| | |Country Distributor of DELL Brand Computer in Bangladesh, |
| | |Reseller customer vendors, Total customer Client, |
| | |Client under Network Environment. |
| | |Total Employee: In Technical Support Department: |
| | | |
|Duration |: |From // To // |
|Major |: |Manage Help Desk Support and distributed the service call among |
|Responsibili| |the engineers |
|ties | |Work as a System Administrator in Technical Support Department |
| | |Design and Developed Technical Support MIS System and Monitoring. |
| | |Second level online hardware & software problem solutions to the |
| | |Customers. |
| | |To assists other Computer Service staff and external vendor’s with|
| | |hardware and software problem resolution. |
| | |Supervise hardware support including installation and maintenance |
| | |of DELL desktop PCs., DELL Laptops, DELL servers, Routers, |
| | |switches hubs and network equipments. |
| | |Supervise hardware and software support to users including |
| | |installation, configuration & troubleshooting of software |
| | |applications. |
| | |Supervise to prepare and update documentation of regularly |
| | |performed tasks specific to the engineer’s position and Monitoring|
| | |MIS Database. |
| | |To attend meeting as required for liaison purposes. And Preparing |
| | |SLA for Corporate Client. |
| | |Maintain liaison and cooperation Top management, middle |
| | |management and Interdepartment Managers. |
|Position |: |Executive System Engineer |
|Duration |: |From // To // |
|Major |: |To respond help desk calls and distributed among the engineers |
|Responsibili| |To provide online hardware & software problem solutions to the |
|ties | |Customers. |
| | |Attend in Service Call to the Client End |
| | |Install Network and Server Configuration to the Client End |
| | |To provide hardware support including installation and maintenance|
| | |of DELL Desktop, Laptop, DELL Server and network equipments. |
| | |To attend meeting as required for liaison purposes to the Client. |
| | |Maintain liaison and cooperation with Help Desk Manager and Sr. |
| | |Manager. |
|Position |: |Junior Executive Assistant System Engineer |
|Organization|: |Information Solutions Ltd. Member of Genesis Technology Group |
|Duration |: |From // To // |
|Major |: |To respond to help desk calls |
|Responsibili| |To provide online hardware & software problem solutions to the |
|ties | |Customers. |
| | |Install DELL PC and DELL Laptop |
| | |Attend in Service Call to the Client End |
| | |To provide hardware and software support including installation |
| | |and maintenance of DELL desktop, DELL Laptop and Network |
| | |equipments. |
EDUCATIONAL QUALIFICATIONS
|Title of Qualification |: |Diploma In Computing & Information System |
|Awarding body |: |London Reading College, Dav. Street, London E NB, UK |
|Was the qualification fulltime|: |Yes, Year, More then Hour’s per week |
|Language of Studies |: |English as the language of instruction |
|Year qualification awarded |: |th of August Sep – Aug |
|Title of Qualification |: |Master of Business Administration MBA–Major in Marketing |
|Awarding body |: |Dhaka International University, Bangladesh |
|Was the qualification fulltime|: |Yes, Six Days per week From . pm to . pm |
|Language of Studies |: |English as the language of instruction |
|Year qualification awarded |: | July – June : Four Semester: Credit |
|Project Done |: |Marketing Policy & Items of Product Sale in Information |
| | |Solution Limited ISL as an ICT FIRM in Bangladesh. |

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