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<pre>Array ( [var] => cut_url ) </pre> Resume for Andrew K. for IT / Technical Support / Computer & IT Services in Brampton, Canada. Search More Resumes for IT / Technical Support on #LEVMRWH1E

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Resume for Andrew K. for IT / Technical Support / Computer & IT Services in Brampton, Canada

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Canada City: Brampton
State: Ontario ZIP: L6W4T3

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Havelock Drive, Unit
Brampton, ON, LW T
Talented and proactive IT professional with more than years of experience in Infrastructure
Systems Management; has comprehensive work experience in and wide knowledge of Active
Directory and VMware configuration and administration. Proficient in enterprise infrastructure
monitoring and system performance tuning; has brilliant analytical and troubleshooting skills.
Excellent in scripting and task automation. Efficient and responsible in providing technical
leadership, energetic as a team member. Perfectly manages multiple concurrent projects and
activities due to efficient task prioritization. Always keeps pace with the IT technology trends
Core Infrastructure Analyst, TorStar Corporation, Toronto, ON Jun – current
Multidomain and multiforest Active Directory environment with more than , Windows,
UNIX, Linux and MAC servers in + locations; VMware virtual infrastructure with more than
servers; / production cycle
Software and Hardware
MS Windows Server //, MS Windows XP/, VMware ESX/ESXi ./., MS
Exchange /, SQL //, BES .x, IIS ., CA Spectrum ., CA eHealth
., CA CMDB ., Dell OpenManage, MS MOM , Symantec NetBackup .x, McAfee
Antivirus .x, MS Terminal Services, Citrix XenApp /, Sun Solaris, Linux, WinDbg, Dell
servers, Dell and Sun blades, Cisco USC blades
• Configure, and administer the enterprise monitoring systems based on CA Monitoring
Solutions Spectrum, eHealth, VPM, DCC, CMDB, Cohesion.
• Carry out failure and performance issue investigations; resolve software and hardware
• Administer Active Directory and MS Exchange / clustered servers
• Work with vSphere and assist in its administration; manage and configure hosts and
VMs, data stores and virtual switches, set up user and group access
• Work with Citrix XenApp / farms
• Develop plenty of own PowerShell scripts to automate routine and/or complex tasks,
including scripts for Active Directory, MS Exchange and VMware
• Provide rd tier support to corporate users
• Working as SME in a project team, installed and configured the enterprise monitoring
systems based on CA Monitoring Solutions; migrated rules and policies from MS MOM
, Hobbit and local scripts. Added vendorspecific MIBs, customized events and
alarms; created and tuned up more than different policies and filters, established the
security model for monitoring
• Created fully automated SNMP deployment solution for Windows servers; the solution
has been published on Microsoft Technet web site
Investigated and resolved the critical performance issue on a file server cluster. The fixed
cluster requires scheduled restart once a quarter instead of random restarts that
happened every week
Network Analyst, Samuel ManuTech, Toronto, ON Apr – Jun
Active Directory environment with more than Windows servers in + locations;
VMware virtual infrastructure with more than servers
Software and Hardware
MS Windows Server //, MS Windows /XP/Vista, VMware ESX/ESXi
./., MS Exchange , SQL /, ISA Server , Dell OpenManage, WhatsUp
Gold, Symantec Antivirus /, Symantec Backup EXEC d/., NetFlow, Altiris .x/.,
MS Terminal Services, Dell servers, Neoware and HP thin clients
• Installed, configured, and administered Active Directory domains in multisite environment
• Deployed, configured, and managed MS Terminal Services infrastructure containing +
servers with Terminal Services pools on F BigIP devices
• Maintained VMware ESX/ESXi . and .. Created, configured, and managed VMware
virtual machines and templates. Performed server consolidation and virtualization
• Administered MS Exchange clustered servers; used PowerShell for accessing the
Exchange data. Worked with MS Exchange
• Installed, configured and managed the Oracle /g, MS SQL Server / servers
• Monitored the enterprise network with NetFlow, WhatsUp Gold, SmokePing and own
PowerShell scripts; created and maintained the server and database performance
• Provided st and nd tier support for users and divisional IT groups
Investigated the printing processes and improved the speed of network printing across
company’s divisions from several minutes to seconds per a document
Resolved the critical performance issue, that allowed to avoid buying the additional
• Investigated and resolved a complex Active Directory replication issue
• Migrated several Active Directory domains of the purchased companies
• Resolved PV conversion issue on multilanguage workstation
• Developed own event log monitoring system; used alarm emails from this system to
resolve many issues before they turned into troubles
Network Administrator, The City of Brampton, Brampton, ON Apr – Apr
Novell eDirectory environment with more than Novell and Windows servers
Software and Hardware
MS Windows Server /, MS Windows , Novell Netware ., HP SIM,
SolarWinds, IBM Tivoli backup, Acronis True Image Server, Cisco IOS, Shavlik
HFNetChkPro, HP and IBM servers
• Administered and maintained citywide heterogeneous network built on Novell Netware
. and Microsoft Windows NT//
• Developed NAL jobs and MSI packages for software deployment
• Configured and managed DNS and DHCP, file and print servers built on Novell Netware
• Maintained server backup with the Acronis True Image Server and IBM Tivoli
• Installed patches and updates on Windows servers with Shavlik HFNetChkPro.
• Managed the corporate network monitoring systems based on Solar Winds and HP SIM
with addition of own VB scripts
• Provided nd level customer support; used HEAT ticketing system
• Switched to new Daylight Savings Time range for Windows NT and Exchange .
• Migrated Novell Netware . cluster data from IBM ESS raw data to SVCcontrolled
Domain Administrator, Penson Financial Services Canada, Toronto, ON May – Apr
Active Directory environment with Windows servers in several locations; very sensitive to
downtime infrastructure not more than seconds by SLA
Software and Hardware
MS Windows Server /, MS Windows Desktop /XP, MS Exchange , SQL
, Symantec Antivirus , Veritas Backup EXEC , Cisco IOS, NetIQ MailMarshal, IBM
servers and workstations; IBM servers, Cisco and Juniper switches and routers
• Administered corporate Active Directory domain; maintained Toronto branch network
• Configured and managed DNS and DHCP, file and printer servers
• Installed, configured and performed data and server backup with Symantec Backup
• Performed the corporate network monitoring with own VB scripts
• Provided full support to all users in Toronto office; used RT ticketing system
• Installed and configured Veritas Backup EXEC systems for Toronto branch
• Conducted hardware and software inventory
Bachelor Degree, Diploma and Qualification of Mathematician, Applied Mathematics
Irkutsk State University, Irkutsk, Russia
Professional Certificates
• MCITP on MS Windows Server
• MCSE on Windows Server /

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