H.P. Nig. Ltd. Supporting Ericsson office Walter Carrington Crescent, V.I., Lagos.
Position: IT Support Engineer
Providing IT support for the IT infrastructure at the Ericsson offices in Lagos.
Installation, configuration and troubleshooting on workstations, Installation and troubleshooting of the Local
Area Network and the Wide Area Network.
Configuration and troubleshooting of digital and analogue telephone network.
Deploying needed applications to users’ computer system remotely from client management portal on
request; placing online orders for Strong authentication software.
Installation and troubleshooting of software i.e. SAP, Verdi, RVI, Microsoft Office Suite e.t.c.
Performing the regular backup of data on the server.
Stock inventory management for computers and peripherals’ – registration & removal of every major
computer device to & from its current user on the web portal for assets inventory; updating stock records
on excel sheet.
Liaising with the rd party vendors in procurement of IT materials. Monitoring, installation and configuring
of the network printers of all the sites in LMN Ericsson.