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<pre>Array ( [var] => cut_url ) </pre> Resume for don E. for IT / Technical Support / Computer & IT Services in Dundalk, Maryland. Search More Resumes for IT / Technical Support on Resumark.com #N3XUNUNSC
 

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Resume for don E. for IT / Technical Support / Computer & IT Services in Dundalk, Maryland




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Dundalk
State: Maryland ZIP: 21222



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DONALD L. E.
MOORGATE ROAD
BALTIMORE, MD.
home
work
HIGHLIGHTS OF QUALIFICATIONS:
Over years of networking experience.
Microsoft Certified Systems Engineer, CCNA, MCP +I, A+ Certified Technician.
Diploma in Microprocessors and Minicomputers.
Experience with Windows ME, , , XP, NT, Win, Win, Win Server , , VMware,
Novell x, x, x, Macintosh, TCP/IP, IPX/SPX, DHCP, DNS, WINS, IIS, Active Directory, Exchange, MS Office,
Checkpoint Firewall, Cisco routers and switches, NetVault backup, NetIQ, Norton AntiVirus, Etrust AntiVirus,
Etrust Content Filter, Surf Control, Insight Manager, Outlook, Remote Dialup. Office, Lotus suits and other various
packages.
Familiar with ISDN, SMDS, ATM, Frame Relay, Dialup and VPN.
WORK EXPERIENCE:
Dec. to Now
Housing Authority of Baltimore City
Network Manager
Responsible for all aspects of The Housing Authority of Baltimore City’s network Infrastructure/Servers
consisting of servers virtual, servicing sites consisting of users. My duties include
Installation/maintenance of all hardware/software on WAN including Routers, Switches, Servers and
Workstations, as well as monitoring and tuning the network performance, controlling system access, Internet
access, Security, Antivirus, Backup, and remote access, management of connectivity of internal/external
access of the //XP/ Macintosh network. Investigates and implements changes on the
Network/Server upgrades. Serves as an internal information security consultant to the organization. Oversees
the backup implementation. Supervises the Systems, Exchange and Help Desk manager and their staff.
Coordinates upgrades, Site moves, and configuration changes to the HABC Network. Supervises
Consultants, Venders in the performance of their duties.
ACCOMPLISHMENTS:
Project Manager on the implementation and day to day maintenance of Housings VMware systems,
consisting of physical servers and virtual.
Project Manager on the implementation of VoIP for Housing for a net savings of . million dollars a year.
Removed obsolete ISDN lines from sites for an annual cost saving of approx. $,. per year.
Project Manager of installation of new Dell Servers and upgraded the Network to Win.
Upgraded the backbone from BaseT to BaseT with Gig backbone to servers increasing bandwidth and
improving response time.
Replaced outdated SMDS lines with Frame Relay maintaining response time while cutting costs by an
additional $,. per year.
Instituted VLANS on each floor at the main site further reducing delays.
Replaced an outdated Eagle firewall with redundant PIX Firewalls.
Installed and maintained Internet monitoring software.
Instituted implementation of Goodlink/Blackberry handhelds for Outlook/Network access.
Implemented software Control/Patch management of all Workstations/Servers.
Sept. to Dec.
Mayors Office of Employment Development
Network Support Analyst
Responsible for sites, users. Duties included management of the Internet, Intranet, DNS, WINS,
DHCP, SQL, Exchange servers and Checkpoint Firewall and all Servers/Workstations running NT//.
Trains unit and sites in basic PC operation, and backup procedures. Investigates and makes
recommendations of software/hardware upgrades. Writes batch files for communication and other
operations. Also provided support to help desk technicians.
ACCOMPLISHMENTS:
Upgraded servers at the HQ and all sites.
Upgraded routers and switches and instituted Frame Relay.
Assisted with the implementation of WinNT ..
Setup and maintained O.E.D.’s Web Server.
Setup and maintained numerous sites consisting of both a WinNT server and Novell ..
Setup and managed a Checkpoint Firewall.
Setup and managed O.E.D.’s Exchange server ..
Dec. to March
Farm Credit Bank
Control Specialist and Microcomputer Coordinator
Assisted with computer support for users at sites. Responsible for installing and managing
software/hardware on NT servers and workstations, responsible for adding and administering users, printers,
and all software/hardware installation and repairs.
PROFESSIONAL EDUCATION:
NATIONAL RESEARCH INSTITUTE
Completed Master course in Microcomputers/Microprocessors.
TOWSON STATE UNIVERSITYBootstrap program
Completed MCSE and A+ course.
WAVE TECHNOLOGIES
Novell x, x Installation and Administration, IIS, Exchange Administration.
AMERICAN INSTITUTE
Troubleshooting hardware/software In WIN.
SYSTEM SOURCE
Hardware workshop, Windows Server, networking, Windows workstations , TCP/IP, SQL .
Administration, Managing a Windows Server Environment.
NEW HORIZON
Windows professional, Server.
TESST COLLEGE
CCNA course

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