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<pre>Array ( [var] => cut_url ) </pre> Resume for Steve R. for IT / Technical Support / Computer & IT Services in Milwaukee, Wisconsin. Search More Resumes for IT / Technical Support on #NTZ1ANLWL

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Resume for Steve R. for IT / Technical Support / Computer & IT Services in Milwaukee, Wisconsin

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Milwaukee
State: Wisconsin ZIP: 53150

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SC Johnson & Son, Racine WI

May – Present                                           Global Analyst, SAP Basis – Level J

Design, Install, Upgrade and Configure SAP NW, NWs and NW applications and platforms

  • Systems Supported: ECC, BI / BIA, SCM / LiveCache, Enterprise Portal, Solution Manager, Solution Manager Diagnostics, NWDI, SAPgui, RFID, SLD 
  • Upgrade Solution Manager version . to Version .
  • Upgrade APO version .A to SCM . SR and LiveCache .. to LiveCache ...
  • Upgrade R/ .c to ECC . including an MDMP to Unicode conversion
  • Apply Enhancement Packs and Support Packs using SPAM/SAINT, JSPM and SAPehpi tools
  • Quarterly Enhancement Pack and SPStack updates to Sandbox, Development, Quality Assurance and Production NetWeaver ABAP, Java and DualStack Central Instances and Dialog Instances App Servers
  • Install, patch and configure SAP WAS , AutoID Infrastructure . RFID, Exchange Infrastructure . and System Landscape Directory SLD
  • Install, patch and configure Solution Manager Diagnostics including Diagnostics’ Agents and Wily Introscope
  • Configure Single Sign On for Federated Portal Networks
  • Schedule Basis Standard jobs using SM
  • Create and maintain transport landscape through STMS
  • Perform quarterly client copies and system copies from productive to system test environments
  • Maintain system profiles for optimal performance
  • Maintain R, TCP/IP and HTTP RFCs through SM and Java JCos through NWA and Visual Administration Tools
  • Provide Disaster Recovery testing and documentation
  • Prepare AIX / LINUX Platforms for NetWeaver installations including UID, LVM, DB and BASIS prerequisites

    June – May               Global Analyst, Information Systems – Level J

    Build and deploy IBM AIX . and AIX . LPAR environments for various SAP and nonSAP instances

  • Implement and test a Disaster Recovery procedures at a remote SCJ hot site
  • Design and build complex Korn shell scripts to automate daily administration tasks, daily and failover Disaster Recovery functions
  • Develop documentation for successful failover and fallback Disaster Recovery procedures
  • Upgrade AIX from AIX. to AIX .
  • Relocate Regatta hardware and functioning LPARs to a remote SCJ location
  • Sunset PSSP complex, related hardware and operating environments
  • Provide expert support of AIX operating environments including LVM, Security, KSH scripting, TCP/IP, NIM, DNS, NTP, HMC and APAR installation
  • February – June  
    Senior Analyst, Information Systems – Level I

    Provided AIX and PSSP support to clients in IBM PSSP Cluster and pSeries LPAR environments

  • Designed and built + pSeries LPARs employing highly available practices where applicable
  • Migrated AIX Production and nonProduction SAP environments from AIX .. SPNodes to IBM pSeries AIX . LPARs
  • Designed and documented a Disaster Recovery system for a remote SCJ hot site to replace third party solution
  • Designed and built Korn shell scripts to automate daily tasks and isolate performance issues
  • Upgraded AIX from AIX .. to AIX. and to AIX .
  • Designed and developed documentation for LPAR maintenance and daily administration tasks
  • Developed a Disaster Recovery methodology that restores entire PSSP Complex to offsite third party location
  • Provided expert support of AIX operating environments including LVM, Security, KSH scripting, TCP/IP, NIM, DNS, NTP, HMC and APAR installation
  • Venator Group, Milwaukee WI August – February  
             Senior Information Systems Analyst Provided support to clients on AIX .. and AIX.. standalone and PSSP . clustered systems
  • Developed and implemented Disaster Recovery plan to recover production PeopleSoft PSSP complex at hot site
  • Designed and built basic Korn shell scripts to automate daily tasks and isolate performance issues
  • Maintained two node HACMP cluster
  • Mentored and oversaw development of one novice level and one intermediate level AIX Administrator
  • Aurora Health Care May – August                 Senior Information Systems Analyst

    Provided system level support to IBM AIX and DEC AlphaServer systems running Cerner Millennium and Open Engine applications

  • Installed, configured and implemented a Universe based interface engine server on AIX machines
  • Installed HACMP cluster for AIX machines
  • Designed and built simple Korn shell scripts to automate daily tasks and isolate performance issues
  • Installed, configured and implemented a DEC Alpha Server three system VAX cluster
  • Provided client level support of applications at Medical Clinics
  • Mentored and oversaw development of two oncoming IT Professionals
  • Decision One, Menomonee Falls WI May – May            Technical Instructor II

    Created technical manuals and deliver technical training to internal and external customers

  • Sun Microsystems Certified Instructor for System Administration Essentials and System Administration for Hardware Maintainers to internal Field Engineers and external customers
  • Developed documentation and manuals for Computer Systems maintenance for internal Field Engineers
  • Bell AtlanticCTS, Menomonee Falls WI January – May                                              Senior Technician

    Repaired proprietary computer peripherals and performed stress testing to reduce reoccurring failures

  • Maintained a node Sequent Computer Systems UNIX based dynix/PTX stress testing cell
  • Repaired DEC peripherals including hiresolution displays, printers and power supplies
  • Education, Certification and Training
  • Milwaukee Area Technical College Associate of Applied Sciences – Industrial Electronics
  • SAP Certified Associate – Solution Manager Diagnostics: EndEnd Root Cause Analysis
  • SAP ADM SAP WebAS Administration
  • SAP ADM SAP WebAS Java Administration
  • SAP TBIT Implement and Operate Exchange Infrastructure .
  • SAP BIT Exchange Infrastructure .
  • IBM eServer pSeries System Administration Certification October
  • IBM eServer Certified Specialist – p Technical Support October
  • IBM AIX. System Administration Certification September
  • IBM QC pSeries Hardware Management Console for LPAR
  • IBM Q Advanced AIX System Administration
  • IBM Q HACMP System Administration : Planning and Implementation

    November ,  

    To Whom It May Concern: 

    Please accept this letter as a display of my interest in the SAP Basis Administrator position you currently have available. 

    As my resume states I possess + years of SAP Basis and + years of UNIX Systems Administration experience.

    I have successfully deployed SAP Enhancement Packs and SPStack updates, upgrades of Solution Manager and SCM Server, participated in an upgrade of Business Intelligence and participated in an upgrade from R/ .c to ECC including a MDMP to Unicode conversion. I plan and perform quarterly maintenance upgrades to the systems of my primary rotation. I complete and maintain system refresh and disaster recovery processes. 

    I have gained certain certifications as they related to my daytoday responsibilities. I have a solid understanding of Disaster Recovery ideologies and methodologies from the planning stage through the deployment and testing stages for both onsite and offsite third party hot sites. I have successfully developed and implemented project plans for projects ranging from simple to complex. I have developed UNIX training material and presented instructional classes for both internal and external clients. I am proficient in writing Korn shell scripts.  

    I consider myself to be an articulate and efficient professional looking for further challenges within a progressive work environment where my experience and skills will be utilized to the fullest and further challenges are available to those who prove themselves capable. 

    I hope my qualifications match those expected to acquire an interview.  Salary is negotiable based on the total responsibilities and benefit package of the position. I can be reached at or if you have any further questions.   

    Thank you for your time and consideration. 


    Steven J. R. 


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