Duties and Responsibilities:
Analyzing system logs and identifying potential issues with computer systems.
Introducing and integrating new technologies into existing IT environment.
Applying operating system updates, patches, and configuration changes.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories,
storage, printing, directory services, antivirus administration in accordance with standards and
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries.
Responsibility for documenting the configuration of the system.
Ensuring that the network infrastructure is up and running.
Managing the IT hardware Asset within the company.
Took part in three disaster recovery exercises, two of which were of external clients and one was
internal, including documentation, which including recovering Active Directory, files and folders which
security and sharing facilities by using robocopy, recovering AntiVirus Administration and failover of
Research and recommend innovative, and where possible automated approaches for system
Carry out a daily checklist.
Implementing group policies and logon scripts in order to apply any updates in application software.
Proposing systems to external clients from the quotation to the implementation and support.
Perform UPS tests every month.
Supporting Lotus Notes databases.
Appointed to manage the largest project within the firm, ie. the deployment of all the machines with a
base image software and also Line of Service software.
I was also chosen as a PwC Brand Champion in order to take care of the branding project related to IT.