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<pre>Array ( [var] => cut_url ) </pre> Resume for Bassem S. for IT / Technical Support / Computer & IT Services in Cairo, Egypt. Search More Resumes for IT / Technical Support on Resumark.com #TVERVNWNO
 

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Resume for Bassem S. for IT / Technical Support / Computer & IT Services in Cairo, Egypt




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Egypt City: Cairo
State: Al Qahirah ZIP: 11571



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Curriculum Vitae Objective: Challenging position in information technology field. Personal Data: Name Bassem S. Abd ElMonim Date of Birth // Nationality Egyptian Address , Street No. El Mokattam. Cairo Mobile Telephone + + Email Work Experience: Global Brands Group / Till Now Position: IT Infrastructure Specialist Resident in AMCHAM / / , UN WFP Egypt //, Lafarge Cement Egypt / till / ,UGDCO Gas / /,and ADIB Bank from / till now Monitor, Administer and operate the following Severs: Active Directory GPO&;s and replication designing, mange different objects, create scripts ...ETC , File and Print server, DNS, DHCP, Domain Controller, MacAfee and Symantec Endpoint Anti Virus , SCOM , SMS , SCCM manage and troubleshooting ,MS Exchange ,MS Exchange manage objects, backup and restore ,cluster service, troubleshooting , Symantec Backup exec, and Veritas NetBackup in professional standard way. Monitor systems availability, server performance and resource capacity Automate daily operational tasks to improve efficiency using tools or scripts Implement ,support and troubleshoot Linux Ubuntu and open office Work closely with various IT operations teams to support and troubleshoot problems and issues Carry out Hardware and software installs, moves, changes required to provide end user support. Including Project work new sites, corporate projects Performing proactive troubleshooting to identify potential problems, and attempting to eliminate problems Before they occur. Respond to daily service requests and issues Local infrastructure project coordination and supervise execution. Maintain and develop technical documentation and standard operational procedures Coordination for the contracted rd party vendors and maintenance contractors. Provides technical advice and support to users of computer software and hardware. Prepares status & weekly reports and monthly posting for IT management as requested. Determines software and hardware requirements to provide solutions to problems. Answers queries on software and hardware problems. Bonatti SPA Kazakhstan / / Position: ICT Local Country Coordinator Job Description: Manage systems, hardware software, connectivity link, installed inside Kazakhstan country Monitor, Administer and operate the following Severs Active Directory GPO&;s and replication designing, mange different objects, create scripts ...ETC , File servers, print server, DNS, DHCP, Domain Controller, Antivirus Server Trend Micro, Symantec Backup Exec in professional standard way. Provide support for IT Equipment Under take all IT equipment installations, configuration, and maintenance according to vendors Documentations, best business practices and company procedures. Update IT assets records as appropriate. Escalate unsolved problems to the IT manager Perform regular systems monitoring and reporting Operate and organize data backup and archiving systems Ensure end user systems successfully receive the latest approved patches and updates Provide support for company landlines and mobile phones Undertake phone equipment installations and maintenance Provide support and training to users of the PBX, VoIP, mobile phones and blackberry devices Ensure availability and accessibility of company phone lines Manage PBX Add, edit, delete giving permeations for extension number Support and train users to the use of various electronic office equipment Fax, copiers, scanners, Projectors, printers Synergy Professional Service / / Position: IT Support Engineer Team Leader Job Description: Resident in Schneider Electric Egypt / / & Resident in Egyptian Liquefied Natural Gas ELNG // Monitor equipment for errors or stoppages and take remedial action Undertake backup and recovery activities Provides technical advice and support to users of computer software and hardware. Determines software and hardware requirements to provide solutions to problems. Adapts existing programs to meet users&; requirements. Answers queries on software and hardware problems. Installs and downloads appropriate software. ensures efficient use of applications and equipment. M.D.S / / Position: Technical Support Engineer Job Description: Resident in Johnson Wax Egypt // Maintenance, assembling Computers and networks and install the required programs Provides technical advice and support to users of computer software and hardware. Installs and downloads appropriate software. Education: Faculty : The High Institute For Advanced Studies Qualifier : B.Sc. in Computer graduation degree Good Graduation Year : May, Graduation project : Database application for tourist company by Microsoft Access Degree of the project : Excellent Certifications MicrosoftR Certified Professional MCP Installing, Configuring, and Administering MicrosoftR Windows XP Professional MicrosoftR Certified Information Technology ProfessionalMCITP Windows Server , Server Administrator MicrosoftR Certified Technology Specialist MCTS Windows Server Active Directory configuration Windows Server Network Infrastructure, Configuring Certified in Convergent Network Technology CCNT CompTIA Basic telecommunications Basic data communications Computertelephone integration CTI Essentials Local area network LANs Broadband Technologies Voice over IP VOIP Essentials Personal Skills: Work with customers in different industries at the customer site Show ability to work as a team member Good communication skills oral and written Ability to solve problems under pressure Ready for arduous work Ability to learn new technology&;s Good ability to use persuasive powers Languages: Spoken Written Understood Arabic Native Native Native English V.Good V.Good V.Good

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