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<pre>Array ( [var] => cut_url ) </pre> Resume for Khalid J. for IT / Technical Support / Computer & IT Services in Dubai, United Arab Emirates. Search More Resumes for IT / Technical Support on Resumark.com #TW8MFRRU7
 

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Resume for Khalid J. for IT / Technical Support / Computer & IT Services in Dubai, United Arab Emirates




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United Arab Emirates City: Dubai
State: Dubai ZIP: 0000



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Khalid J.
Dubai – UAE
Mobile: +
Email:
Dear Sir/Madam,
I am writing to inquire whether you have any vacancies within your organization, either now or
possibly in the near future, for an individual of my skills and experience.
As you will see from my enclosed CV, I am a highly skilled in IT in management with extensive
experience in the development, operation management and administration of systems and
databases acquired from a diverse and rewarding career.
Throughout my career I have demonstrated the ability to manage complex IT infrastructures
across multiple sites and am proficient in all aspects of large portal hosting management, LAN
and WAN networking, problem management, helpdesk management, change management, and
security management. I am skilled in the leadership of multifunctional IT teams and am
experienced in the delivery of valuable technical support. I now wish to develop my career
further and am therefore looking for a new and suitably challenging position.
I believe that my key qualities are my excellent interpersonal skills and strong communicative
ability, combined with my talent for effective organization and prioritization. I see myself as a
highly dedicated and strongly driven individual.
I would very much welcome the opportunity to discuss how I can contribute to your organization
and I look forward to hearing from you.
Khalid J.
Khalid J. ITIL, MCDBA, MCSA, MCP
Dubai – UAE Mobile: + Email:
PROFESSIONAL PROFILE
An enthusiastic and dedicated IT professional with extensive + years experience in IT
supervisory, management, security and technical support. Highly qualified with the proven
ability to optimize functionality, performance, accountability and maximize security across all
areas of IT systems. Very capable to manage, design, implement, support and improve IT
services on the ITIL best practice basis. Robust practical knowledge in all aspects of complex
systems builds, hardware and software testing, network support, technical support and
computer repairs.
Looking for a new and challenging managerial position, one which will make best use of my
existing skills & experience within IT Management and experience yet enable further personal
and professional development.
OBJECTIVE
I am now looking for a new and challenging position, one which will make best use of my
existing skills within IT Management and experience yet enable further personal and
professional development.
Qualifications
ITIL OSA: Information Technology Infrastructure Library
Intermediate
ITIL v Foundation: Information Technology Infrastructure Library Version .
Foundation
MCDBA: Microsoft Certified Database Administrator
MCSA: Microsoft Certified Systems Administrator
MCP: Microsoft Certified Professional
BSc: Computer Engineering, Yarmouk University, Jordan
CAREER SUMMARY
Apr. date IT Manager, STME Ltd, Dubai, UAE
Responsible for the daily IT requirements of the company all over the EMEA region including
branches and + employees such as user management, technical support, desktop application
setup/configuration, LAN/WAN security, infrastructure maintenance, helpdesk manual
publishing... and more.
Duties:
• Strengthening the IT infrastructure through implementing new technologies.
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Manage the development and maintenance of the IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Management of server software and associated backup routines.
• Evaluate, test, advise, train and support IT related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Writing documentation for IT procedures of security and disaster recovery.
• Maintaining documentation of changes regarding users, functions & systems.
• Managing the LAN/WAN network infrastructure including: firewalls, servers, switches,
routers, .. etc.
• Reporting to the IT Director.
May – Mr. IT Manager & DBA, ACIG, Jeddah, Saudi Arabia
• Managing the relationship between HW/SW Suppliers and the group to reach the highly
acceptance level of service.Ê
• Planning, setting up, and managing the IT budget.
• Responsible for the development, management, controlling, monitoring and administration of
the entire IT infrastructure across branches.
• Accountable for the procurement and installation of all hardware and software applications.Ê
• Personally responsible of all aspects of database administration ERP system management.Ê
• Maximizing system security through the implementation of stringent security procedures.
Apr. – Apr. Head of IT Administration, Ara Systems, Jeddah, Saudi Arabia
• Responsible for the design and optimization of a content management server database, online
portal database, online web statistics database and intranet database
• Accountable for the design and optimization of a number of complex database systems
• Heading all IT administration and database development functions across six branches based
within Saudi Arabia, Egypt, UAE and Malaysia
• Undertaking a number of key projects including the design and management of an Al Arabiya
News Portal Host and Ara Systems Intranet Infrastructure
• Responsible for the development of the IT infrastructure for each branch involving
responsibility for ascertaining all HW & SW requirements and implementing all necessary
administrative procedures
• Facilitating the integration of VB.Net forms with SQL DB
• Responsible for the restructuring and subsequent management of sister companies’ IT teams
Oct. – Mr. Technical Manager, Ebtco, Jeddah, Saudi Arabia
• Ownership all of technical administration functions involving responsibility for ongoing
systems monitoring and enhancement
• Playing an integral role in the initial set up & installation of the customer AccPac financial
application
Sep. – Oct. Training Manager & System Engineer, GCE, Amman, Jordan
• Responsible for the management of all internal and external training requirements
• Accountable for all aspects of system installation, configuration and management within an
IBM server and workstation environment
Feb. – Sep. Maintenance Engineer, Unifine TD Group, Amman, Jordan
• Providing technical support to a diverse client base involving responsibility for server and
workstation maintenance and accurate fault diagnosis and rectification
TRAINING
ITIL v Intermediate Operation Support and Analysis online training at gogotraining.com
ITIL v Foundation Training Course
PMP Project Management Professional Training Course
CISSP Certified Information Systems Security Professional Training Course
Course : Administering a Microsoft SQL Server Database
Course : Programming a Microsoft SQL Server Database
Course : Querying Microsoft SQL Server with TransactSQL
Course B: Implementing a Microsoft Windows Network Infrastructure
Course B: Implementing & Administering Microsoft Windows Directory Services
Course : Designing a SecurityEnhanced Microsoft Windows Network
Course : Implementing Microsoft Windows Professional and Server
Course : Microsoft Windows Network and Operating System Essentials
Projects

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