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<pre>Array ( [var] => cut_url ) </pre> Resume for Vitaliy P. for IT / Technical Support / Computer & IT Services in Astana, Kazakhstan. Search More Resumes for IT / Technical Support on Resumark.com #UBALHDUVH
 

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Resume for Vitaliy P. for IT / Technical Support / Computer & IT Services in Astana, Kazakhstan




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Kazakhstan City: Astana
State: Astana ZIP: 010000



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|Vitaliy P. |Contact: |
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|Location: USA, Seattle, KZ, Astana |Tel : US, KZ |
|Recommendations / CV: . |Email: |
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|Objective |
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|Seeking Technical Account Management position |
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|Skills Summary |
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|Information Technology professional with over years of experience in management of support services to |
|Enterprise customers, IT Operations and Strategic IT decisionmaking. |
|Experience in team management up to , crossteam collaboration and communication between business users |
|and technical teams; working with local and geographically dispersed teams. |
|Working with global corporate accounts Karachaganak Petroleum BG group, ENI Chevron, Lukoil, AzerCell |
|Telesenera, ATF Bank UnicCredit group. |
|Strong experience in technical account management and support. |
|Effective and knowledgeable at working with different cultures. |
|Strong and positive communicator when working with clients from CIS and European countries. |
|Exemplary problemsolving skills; able to identify problems and implement corrective processes. |
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|Vast experience in creation of business, functional and technical specification documentation, user |
|interface design, and vision and technical proposals, acceptance plans and user guides. |
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|Handson expertise in business processes automation, systems and database integration. |
|Firm background in sales of IT solutions and support services. |
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|Certificates & Courses |
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|Exin |
|ITIL V Foundation, ITSM Foundation |
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|Microsoft |
|Managing, Organizing, and Delivering IT Projects by Using the Microsoft Solutions Framework |
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|Microsoft |
|MCTS SQL Server, Business Desktop Deployment, SharePoint Server , Configuring |
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|Microsoft |
|Microsoft Certified Database Administrator |
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|Microsoft |
|Microsoft Certified Solution Developer |
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|Microsoft |
|Microsoft Certified Application Developer |
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|PMI |
|Course: Project Management –development in the century, ANSI PMI PMBOK Guide |
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|PMI |
|Course: Problem Solving & Decision Making |
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|PMI |
|Course: Managing & Appraising Performance |
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|PMI |
|Course: Quality & Environmental Management System Internal Auditor ISO : and ISO : |
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|PMI |
|Course: Finished Product Tracking & Tracing System enhancement and integration with iTrack system SAP in |
|PMU Greenfield |
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|PMI |
|Course: Philip Morris International Project Management Methodology |
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|PMI |
|Course: Quality Assurance for engineers of Primary and Green Leaf Processing Plant |
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|PMI |
|Course: Compliance & Integrity |
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|PMI |
|Course: Records Management |

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