• Microsoft Windows / environments planning, installation, administration,
maintenance and troubleshooting.
• HPUX/Linux systems planning, installation, administration, maintenance, support and
• Networks LAN design, installation, administration, security and troubleshooting.
• HP equipment maintenance, troubleshooting and diagnostics HP
Proliant/Bladesystem/Integrity, HP MSA/EVA Storageworks storage systems, HP MSL
Storageworks tape drive and libraries, HP Procurve networking
• Dell equipment maintenance, troubleshooting and diagnostics Dell Poweredge
servers, Dell Powervault/EMC Storage systems, Dell Equallogic Storage Systems,
Dell Compellent Storage systems, Dell PowerVault tape drives and libraries, Dell
• Managing people and delegating onsite and remote support calls to colleagues
• Assigning new IT projects to colleagues according to their skills and keeping informed
about the progress of such projects.
• HP, Dell, Cisco, Linksys, Mikrotik networking equipment experience and
• Customer support experience, be it on site support or on the phone/remote/email.
• Proficient Languages: English, Maltese, Italian
• Basic Languages: French, Russian
• Certifications in HP, Dell, Cisco, VMware.