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<pre>Array ( [var] => cut_url ) </pre> Resume for Louis T. for IT / Technical Support / Computer & IT Services in Lawrenceville, Georgia. Search More Resumes for IT / Technical Support on #YDIYXFHYR

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Resume for Louis T. for IT / Technical Support / Computer & IT Services in Lawrenceville, Georgia

Occupation: IT / Technical Support Industry: Computer & IT Services
Country: United States City: Lawrenceville
State: Georgia ZIP: 30045

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Louis E. T.
Tribble Crest Drive
Lawrenceville, Ga.
Dear Sir/Madam:
Please let me introduce myself – I am Louis E. T., an Executive Program Manager that
has lead clients most strategic and tactically important programs. Managed complex, highrisk
projects and/or programs that received a high degree of visibility, cooperation and/or coordination
among multiple areas, regions, service offers and lines of business. Managed the risk
assessment, project recovery and quality assurance processes in order to establish and maintain
standards, which required expertise in audits/assessments or recovery.
Responsible for implementation of global solutions, which included the integration of processes
and/or projects across multiple organizations. Established strategic alliances with vendors,
subcontractors, etc. Articulated clients strategy to customers, provided relationship management
and influenced client solutions or line of business strategies. Adept at managing complex
situations and interacting with senior management. Expert in building collaborative relationships
internal and external, gaining buyin for new ideas, and driving strategic programs through
complex environments. Catalyst in aligning business to achieve historical industry change.
Primary responsibilities involved establishing, cultivating and managing client relationships
throughout the life cycle of the relationship to serve as a trusted business advisor and consultant.
• Primary customer contact for program activities, leading program review sessions with
customer to discuss cost, schedule, and technical performance.
• Organized, directed and managed support services for all activities, serving as authorized
interface with the Government Contracting Officer CO, the contract level Contracting
Officer’s Representative COR, government management personnel and customer agency
• Served as a liaison among corporate management, program managers and Federal Agency
program directors/managers. Had ultimate responsibility for resources and the
accomplishment of all tasks assigned under this contract.
• Responsible for formulating and enforcing work standards, assigning contractor schedules,
reviewing work discrepancies, supervising contractor personnel and communicating policies,
purposes, and goals of the organization to subordinates.
• Partnered with executive management business leaders, project champions, and process
owners in developing a portfolio of high value / continuous improvement projects that are
aligned with business goals and strategic and customer experience objectives.
• Prepared statements of work SOW for project engagements and monitored performance to
ensure that project commitments
• Managed costs, schedules and quality by overseeing project deliverables.
• Developed, recommended and implemented risk mitigation solutions as
approved and as appropriate.
• Managed deliverables for medium to large sized projects. Ensured adherence
to schedules, deadlines, and products.
I have a proven ability to build & manage creative & highly productive teams varying in size from
– + and have done so with multiple corporations.. I would appreciate the opportunity to
discuss with you, or someone within your organization, your “Present and ImmediateFuture”
employment needs, organizational objectives and my abilities to fulfill them.
Louis Edward T.
Tribble Crest Drive ? Lawrence, GA ? ..
Program Manager
Dynamic, versatile, handson Program Manager who leads teams to design and implement
successful IT projects that align business and IT objectives and deliver rapid results
Project Management | Strategic Planning | Resource Management
Energetic, trusted, and detailoriented Program Manager and strategic solutions provider with
outstanding project management and conflict management skills. Handpicked to lead customer
programs; trusted leader known and respected for leading successful projects and building
credibility with executive teams and staff—attributes that oftentimes leads to extended
engagements and additional contracts. Solutions driver who bridges the gap between business
and technology with expertise in managing complex programs and multiple concurrent projects in
excess of $million. Leader in directing Project Management teams to develop highquality
programs that solve business problems and provide tangible results for deploying IT consulting
services within the Federal division.
Conflict Management Competitive Analysis Staffing &
Resource Management
Risk & Issue Management Handson Productivity Disaster
Change Control Business Development Stakeholder
Cost/Benefit Analysis Lean SixSigma Financial
Modeling & Analysis
Professional Highlights
• Spearheaded Disaster Recovery after Hurricane Katrina that totaled more than $
million in losses; rebuilt IT infrastructure including the stabilization and regeneration of
Help Desk Support and User Desktop Support, Networking and Integrating Computer
Hardware and Services, telecommunications solutions, IT software/hardware and server
and data storage.
• Honored with the CSC System Sciences Division President’s Excellence Award in
Management Excellence—selected from , candidates.
• Pioneered and developed strategic business plans to develop alliances with key
large businesses such as IBM and Microsoft to align capabilities and services to become
more competitive in winning Federal contracts.
Professional Experience
CIBER March —December
PROGRAM MANAGER IT Professional Services for Federal Contracts
Project Management | MultimillionDollar Budgets | Risk Management
Program Manager recruited to direct key customer programs and business development
opportunities within the Federal division with a high level of customer interface; developed RFP’s
and Task Orders and negotiated contracts. Managed project staff consisting of Project
Managers and developers—maintained staffing, managed workloads, defined deliverables, hired
and mentored resources, conducted performance reviews, and ensured compliance with
established project management processes. Built credibility, established rapport, and maintained
communications with stakeholders and Executives. Led and monitored several projects with
varying levels of complexity and identified and mitigated potential risks; managed requirements,
and tracked schedules and cost performance while ensuring project activities aligned with
business objectives. Expertise in managing performance based contracting initiatives and
developing proposals.
• Reporting to the Vice President of Federal Sector CTS, responsible for the operational
success of Ciber’s CDC Program investment, ensuring seamless team management and
development, program delivery, and quality control and evaluation.
• Ensure people, systems, processes, procedures and metrics are in place across the
organization to differentiate Ciber in the marketplace.
• Drive a process improvement philosophy and methodology across the organization, to
ensure a culture of continuous improvement, quality, and partnership.
• Spearheaded initiative to develop business opportunities by establishing a pipeline and
key customer relationships with clients including the CDC and Prevention, Health, and
Human Services and other government clients for CIBER.
• Handpicked to lead multimilliondollar programs that had a growth potential of more than
• Established key project milestones and provided issue resolution to program issues—
identified project and skill gaps, improved processes, and reengineered the schedule and
budget to accommodate program changes.
• Pioneered the implementation of new core services and solutions that led to additional
services engagements.
• Partnered with key large and small IT firms to capture additional business opportunities in
the Federal sector.
• Collaborated with global project management teams for large and complex projects.
Program Strategy | Project Management | Disaster Recovery | Strategic Alliance
Leadership| MultimillionDollar Bud

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