Array
(
    [var] => cut_url
)
<pre>Array ( [var] => cut_url ) </pre> Resume for Johannes B. for IT / Technical Support / Computer & IT Services in Jakarta, Indonesia. Search More Resumes for IT / Technical Support on Resumark.com #ZJP3HY2XU
 

Search Resumes

Post Jobs
 


Job Seekers:
Post Your Resume


 

Resume for Johannes B. for IT / Technical Support / Computer & IT Services in Jakarta, Indonesia




Occupation: IT / Technical Support Industry: Computer & IT Services
Country: Indonesia City: Jakarta
State: Jakarta Raya ZIP: 11640



View Complete Resume   Download Resume [
Array
(
    [name] => cut_url
)
PDF]
Share Share


< Back to search results Preview: For the complete resume and contact info please download it.

Array
(
    [var] => content
    [type] => preview
)
Array
(
    [var] => cut_url
)
R‰sum‰
Johannes B.
_______________________________________________________________________
_______
_____________________________________________________________________________
________
PERSONAL DATA:
Place, Date of Birth : Jakarta, July , .
Sex : Male.
Address : Taman Alfa Indah Blok F/, Joglo, Jakarta .
Nationality : Indonesian.
Civil Status : Single.
Religion : Roman Catholic.
Passport No. : T valid until June . Issued in Jakarta
Indonesia
Home Telephone : .
Cell Phone : .
Email Address :
_______________________________________________________________________
_______
TO PRESENT TIME SKILLS ACHIEVED: Also while working for PT Asaba
Computer Centre, Jakarta until today
Achieved through Self Online Study in WSchools
Online Web
Tutorials and master HTML ., XHTML,
TCP/IP, and CSS; plus PC Media Magazine’s Microsoft Excel
,
Word ,
PowerPoint ,
and Outlook
sertifikasioffice.com, and have practiced successfully in my past
and current daily work.
Achieved the skills through brief onthejob training and self upgrading and successfully
used
and performed in my current job – to present – as follows:
to operate the Infra Enterprise, an Incident Management
Computer software to create, update, and resolve reported customer
issues.
to operate Sybase Coters Datawarehousing Software, the company’s
electronic data storage software to facilitate reporting and analysis used
in my current job.
to operate OKE Reporter Software, the company’s electronic data storage
software to facilitate reporting and analysis of incoming telephone calls
from customers.
to operate IBMÊTivoliÊStorage Manager, a centralized, policybased,
enterprise class, data backupÊand recovery software.Ê
Page of .
R‰sum‰ jbwirawan – continued.
to operate ISS Nederland Delivery Manager, an Application to create, delete,
and modify ISS Nederland employees’s email accounts and records check.
to operate IBM Application System , an Application to check ISS Nederland
Personnel Names and Numbers.
to operate Cisco Unified CCX Historical reports, a Cisco Application to check records
and make reports about the call activities Received and/or Abandoned by the IT
Service Desk in The Netherlands used in my current job.
to operate Oracle EBusiness Suite g, an Oracle Application to check the database
availability.
to operate Propalms TSE, an Microsoft Windows Terminal Services and Virtual
Desktop to check users Login and Password availability.
to operate Excel VBA Visual Basic for Application Macro Programming to
build
an automated process in Microsoft Excel.
to operate Vodafone Service Navigator, an Application to create a ticket to
Vodafone when there is an internet connectivity issue for one of the
customer’s server.
• Able to create Service Level Agreement SLR and Key Performance Index
KPI Report.
August : Achieved the Certificate for SAP Computer Fundamentals training
in the
“Binus Bina Nusantara University Center Syahdan” in Jl. K.H.
Syahdan No.
, Jakarta Barat, Indonesia, and have used it in necessary occasions in
my job as
well as in my personal life.
April : Achieved the Certificate of Completion for Cisco Internetworking
Course
in“BIT Education” , a computer course
instituion –
Jakarta, Indonesia, and have used it in necessary occasions in my job and also
use in my current job.
June : Achieved the Certificate for Making Greeting Cards as Home Business
awarded by the Faculty of Letters of “Bina Nusantara” University in
“Kijang” Campus – Jakarta, Indonesia.
July : Achieved the Certificate for Database Concept with Achievement of
Distinction at “Bina Nusantara” University Center – Jakarta,
Indonesia.
February : Achieved a successful solo Presentation of UPDATED British
Council’s
“Chevening” Scholarship Alumni Database to The British Council’s Social
Development Department Team Leader and the Manager in Jakarta,
Indonesia.
_______________________________________________________________________
_______
EDUCATIONAL BACKGROUND:
July : Introduction to Visual Basic .NET Programming Course in NUS
Extension in Penang Road, ,Park Mall, Singapore – Certificate of Completion.
Page of .
R‰sum‰ jbwirawan – continued.
Until Present: Self online study in WSchools
Online Web
Tutorials and master HTML ., XHTML, TCP/IP,
and CSS; plus PC Media Magazine’s Microsoft Excel , Word ,
PowerPoint , and Outlook
sertifikasioffice.com.
July August : SAP Fundamentals training in “Binus Bina Nusantara
University Center Syahdan” in Jl. K.H. Syahdan No. , Jakarta Barat,
Indonesia – Certificate.
April, : Certificate for Cisco Internetworking Course in “BIT Education”
a computer course institution – Jakarta,
Indonesia.
: “Bina Nusantara” University, English Department – Jakarta,
Indonesia.
Faculty : Letters.
Major : English Literature.
Degree : Bachelor of Arts. in the Indonesian: S
GPA Grade Point Averages: . out of ..
Years spent at university: years this is the exact span of time
requirement of the University.
January Dynamic Web Programming with PHP training in “Binus Bina
Nusantara University Center Syahdan” in Jl. K.H. Syahdan No. , Jakarta Barat,
Indonesia.
, , & March : Microsoft Windows Server Training in PT Asaba
Computer Center.
______________________________________________________________
WORKING EXPERIENCE:
August – Present: As an Assistant Supervisor IT Service Desk Engineer
for Overseas Customers for PT ASABA COMPUTER CENTER, an IT Company
Ebenezer Building Jl. Setiabudi Selatan No. Jakarta , Indonesia.
Besides, I am also a NonPermanent member of the Marketing Team, and I am
also assigned to train new Service Desk employees.
November – February : A month Internship for The British
Council in the
Social Development Department Bursa Efek Building Indonesia, th Floor, nd
Tower,
Jakarta, Indonesia
June October : As a PartTimer Customer Service Personnel for “PT
Mentari
Books” a book outlet company at Puri Indah Trading Complex – Jakarta, Indonesia.
September February : Assistant Lecturer for the “Bina Nusantara”
University English Department – Jakarta, Indonesia, during my study in University.
October : Certificate for “Latihan Dasar Kepemimpinan IX” Basic
Leadership Training – IX by “OSIS SMUK SANG TIMUR” Internal Senior High
School Student Organization in Ciawi – Bogor, Indonesia.
Page of .

Cancel
Not Enough Credits
Sorry, but you don't have enough credits to download this resume.

Purchase more credits
Not Available
Sorry but this resume is not available for download. Please choose another!

Close
Confirm Download

Would you like to download  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again
Confirm View Complete Resume

Would you like to view  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again