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<pre>Array ( [var] => cut_url ) </pre> Resume for Nidal N. for Manager / Supervisor / Team Leader / Computer & IT Services in Doha, Qatar. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #39J5VYV7R
 

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Resume for Nidal N. for Manager / Supervisor / Team Leader / Computer & IT Services in Doha, Qatar




Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: Qatar City: Doha
State: Ad Dawhah ZIP: 5825



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Qatar Foundation , Doha, Ad Dawhah , Qatar + Nidal N. Objective seeking a challenging managerial position in a reputed organization to contribute accrued expertise Computer & IT Services / Manager / Supervisor / Team Leader Experience Feb Present HP Enterprise Services Collaborating with internal functions to execute contractual processes that contribute to operational excellence. Providing guidance on process improvements and recommending changes in alignment with business tactics and strategy for area or responsibility. Managing vendors and ensuring their compliance to business standards and fulfillment of all contractual obligations. Jun Jan EDS Gulf States Technical Services Manager Doha, Qatar Business Operations Manager Doha, Qatar Engaged in and provided support for Qatar Foundation transition/transformation activities. Monitors service delivery compliance to budget, quality standards and customer requirements. The account remained profitable and exceeds its targets. Managed the relationship between EDS and the customer, and between EDS and vendors. Supported the account in achieving customer satisfaction with its clients. Sep Jun Qatar Foundation Technical Support Manager Doha, Qatar Managed IT Shared Services for Qatar Foundation and its related centers including planning organizing and controlling daily support activities. Initiated the implementation of ITIL. Established a Service Desk until as a focal point for reporting incidents and making service requests. Successfully implemented the following modules: Incident, Problem, Change, Configuration, release, SLA management. Nov Sep Ministry of Civil Service IT Specialist Doha, Qatar Designed a directory structure using Novell Directory Services. Implemented ZENWORKS for software distribution, Border manager as a proxy/firewall and GroupWise as a mail server. Designed a dynamic web site using IBM Web Sphere products. Analyzed, developed and recommended architecture to integrate oracle applications with WAP and SMS gateways. Jun Nov Development Manager Mirage for Advanced Computers Amman, Amman Worked with clients&; ideas to create superior quality software tailored to meet their needs. Prepared technical documentation and operating procedures. Supported developers in integrating th Dimension applications with Oracle database and acting as the technical focal point for their daytoday administration. Designed and developed an inbound tourism system. Education Sep Jan Kuwait University Bachelors of Computer Science Bachelor&;s Degree Kuwait, Kuwait Skills Policy & Procedure Setting Talent Acquisition Startup Operations Management ITIL Advanced Advanced Proficient Proficient Proficient Languages Arabic English Proficient Proficient References Notes Available upon request I would be willing to relocate This resume was generated online at Resumark.com. Go to to get paid for your resume!

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