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<pre>Array ( [var] => cut_url ) </pre> Resume for Joe F. for Manager / Supervisor / Team Leader / Computer & IT Services in Phoenix, Arizona. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #86RWC966G
 

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Resume for Joe F. for Manager / Supervisor / Team Leader / Computer & IT Services in Phoenix, Arizona




Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: United States City: Phoenix
State: Arizona ZIP: 85046



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Joseph A. F. N.nd Place Phoenix, AZ
SUMMARY: Experienced Director, Program & Project Manager, Analyst Consultant for Technology:
Business & Education
SKILLS: Management of teams regarding technical business operations issues with focus on providing
direction for programs, projects, and processes, ongoing improvement and implementation;
continually leveraging technology for the enhancement of business revenue models and educational
projects.
EXPERIENCE: PHOENIX CHRISTIAN UNIFIED SCHOOLS – PHOENIX, AZ ’ CURRENT
Technology Program – Operations & Education
Director of Technology – report to Superintendent
Install, Maintain, and daily Support for all Technology on multiple sites
+ computers, servers, switches, security cameras, website & BBS, LAN, WLAN, WAN,
Vendors, Budget
Department Chair – report to Superintendent & Principal
Manage PreK – th grade technology curriculum including: AP, Honors, College Dual
Enrollment, Online
State & ACSI certified teacher
Operations Program – multiple campuses
Director of Operations – report to superintendent
Maintain all facets of Facility, Maintenance, Housekeeping, Landscaping, Transportation, Budget
RD WAVE SOLUTIONS – PHOENIX, AZ ‘
Client Services – Engineering, Project Management, Customer Care
Director of Client Services – report to President & CEO
Provide Direction and Management to Engineering, Project Management Office, & Customer Care
Provide Direction and Management to internal Help Desk, Network Administration, & MIS / IT
Develop & Implement HR job descriptions, performance reviews & objectives
Received Avaya training on ECLIPS, Definity, IP, Cajun, Octel
Received Interactive Intelligence training v.c on Alliance hardware
VISITALK.COM – PHOENIX, AZ ‘
Technology Team – Software Development
Sr. Project / Program Manager to CTO
Develop, & Implement a Strategic Technology group to interface with all Corporate Teams
Provide single point of contact for all projects to be considered for Software Development
Develop, & Implement a Software Development Life Cycle Process & workflow SEI CMM
Develop and Implement software development project management process
Develop & Implement HR job descriptions, performance, counseling, and termination processes
Recruit and hire software development project manager
Recruit and hire software development technical writer
Recruit and hire administrative assistant for recruiting process with vendors
Interim VP & Sr. Project / Program Manager indirect to COO
Impact Product Development / Management Program from technology perspective
Provide Technical POC for Business, Market Testing, Focus Groups, Usability & Customer
Implementation
Coordinate efforts with Legal and Development to coincide with renegotiated payment schedules &
contracts
Impact contract negotiation with regard to technology feasibility, development schedule, clausal
additions
Provide team input for evolving revenue & business model development
Provide additional Business Intelligence research on competition and evolving technology
NATIONAL COMPUTER SYSTEMS – MESA, AZ ’ – ‘
Educational Software Services Division – Software Project Management Group
Software Project Manager
Software Project Manager for $ million dollar South Carolina statewide software development
and
implementation contract with outsourced vendors and multistate, cross coast technology teams
Coordinate Gap Analysis in Colorado, Custom Development outsourced vendor in California,
Software Development in Arizona and Implementation in South Carolina
Consult with Legal and Contract Administrators on contract disputes and response drafts
Negotiate change management issues with State customer representatives
Initiate process improvement documentation for SEI / CMM compliance
Joseph A. F. N.nd Place Phoenix, AZ
APOLLO GROUP, INC. – PHOENIX, AZ ’ – ‘
Corporate IT for UOP, IPD, CFP, WIU – Consultant Group
Enterprise YK Hardware & Software Project Manager, Consultant
National scope, Enterprise wide YK inventory
National scope, Enterprise wide Disaster Recovery Plan
Corporate Server YK upgrades, UNIX O.S.& Oracle DB
Corporate & Regional Technical Business Analyst, Program Manager
Program Development & Implementation for New Campus Startup & Expansion
Process Improvement – HR employee termination – imaging with workflow
Process Improvement – corporate server level virus protection
Special Assignment Security Issue – FBI – US Attorney – unsuccessful hacker attempt
HONEYWELL – PHOENIX, AZ ’ – ‘
SSO Satellite Systems Operations – Information Systems Group
Hardware / Software Specialist – Program & Project Manager
Research, Coordinate, Implement special projects roll out as needed
Process Improvement team lead for leased assets life cycle program
Program Management for Information Systems’ new purchases from “cradle to grave”
Vendor contact for RMA product, data retrieval, & printer maintenance
Hardware / Software Specialist Sr. Technician
Research, Evaluate, Recommend evolving computer technology
Project Management for PC Repair Lab new receipts and existing technical support
Project Management of task deployment & documentation development with technical contractors
Provide technical training / support to new employees Technicians / Help Desk
ROOSEVELT SCHOOL DISTRICT, PHOENIX, AZ ‘’
Campus Sitewide Technology Program – District & Federally funded program
Technology Program Development Director
Research, evaluate, and select I.T. vendors
Manage technology line items for Federally Funded, Title One budget
Manage installation of CellularOne CDPD / wireless technology Internet access for campus lab
Installation, configuration, and support of staff PowerPC lab and network
Transition of open entry computer lab from mixed platform: Apple, Mac, and PC to Pentium
Installation, configuration and support of Pentium based, multimedia computer lab
Technical support for all Apple, Mac, PowerPC, IBM pc & clones, networks, and peripherals on
site
O.S. upgrade rollout from Windows .x to Windows ‘
Technology Teacher
Researched, Developed, Implemented technology curriculum integrating technology with general
studies
Researched, Collaborated, Implemented curriculum combining Library & Technology resources
Chosen by Roosevelt School District to teach adult software classes
Member of Grand Prize Winning Team for Cox Excellence in Education and Technology
Award
Wrote grants to acquire additional technology for school lab
INTEL CORPORATION, CHANDLER, AZ ‘ ’
College of Quality & North American Repair Center
Production Control
Develop & Implement Expedite Program within Production
Process improvement for throughput time
Escalation of work to technicians and supervisors
Product organization & movement
Report documentation & analysis
Technical Writer
Created multiple team projects, Training Guides, CBT implementing:
CorelDraw, Designer, PageMaker, RoboHelp, ToolBook, Word
Joseph A. F. N.nd Place Phoenix, AZ
VOLUNTEER – SOFTWARE DEVELOPER IN EDUCATION
Various Schools Special Programs
Requirements Analyst, Software Developer
Gr

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