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<pre>Array ( [var] => cut_url ) </pre> Resume for David T. for Manager / Supervisor / Team Leader / Computer & IT Services in Isabela, Puerto Rico. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #I7VBKEPUV
 

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Resume for David T. for Manager / Supervisor / Team Leader / Computer & IT Services in Isabela, Puerto Rico




Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: United States City: Isabela
State: Puerto Rico ZIP: 00662



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RESUME OF 

David T.                                                                                                                                                  Email:                                                                                                                                                                                                            

Ave Agustin Ramos Calero A                                                                                                                         

Isabela, PR                                                                                                                                                                  Cell:

Career Objective

Senior management / project management position in information technology that values experience, professionalism and the ability to successfully implement large scale IT project deliverables with value to the company and customer base.   

Summary

Senior corporate manager with extensive technical and managerial qualifications focusing on the design, implementation and operational support of domestic and international LAN/WAN network environments. Qualifications include a significant and farreaching background with experience in building and managing network operations and data center support teams using state of the art technical platforms and network management tools.  Strengths center on senior level project management proficiencies for all operational responsibilities supporting large scale corporate data centers and network environments for major corporations.   

Expertise Centering On: 

  • Large Scale Project Management
  • Vendor Management
  • Network & Data Center Operations
  • Security / Audit Compliance
  • Disaster Recovery Planning / Business Continuity
  •  
  • Financial and Budgetary Planning
  •  
     
       

                     Professional Experience 

    Advocate Networks 

    Telecommunications Consultant contract                                                                                // – // 

    Accepted short term contract position for engagement in a global auditing and cost reduction project for a major ASP provider.  Working with the core project team my primary responsibilities for this position was to create a comprehensive inventory of all telecom, network and peripheral communication services currently in effect for the client.  Additional review of network topology and design schematics assisted the team in assuring that the data capture was accurate and complete.  The data was then assessed and audited for categorization into specific classes of service in scope for benchmarking comparison to best in class service and cost.   

    Current project delivery of the following services is in process: 

  • Global and regional RFP generation 
  • Strategic Roadmap for Telecommunications
  • Optimization Recommendation
  • Contract Negotiations,  Procurement and Implementation of Services   
  •  

    S Corporation 

    Senior Manager – Global Network Services                                                                       // // 

    As Sr. Manager of S Global Network Services supporting major financial institutions , my responsibilities centered on the management of eight Cisco network engineers CCNA,CCNP,CCIE and one telecommunications analyst focusing on the business, technical requirements, architecture and operational integrity of all S network topologies that are the foundation of the S data center operations infrastructure. For the S global network, the ‘network team’ managed the design, configuration and maintenance for all network infrastructure and supporting platforms in place delivering a business enabling, robust, highly available domestic and international network topology.  Additional responsibilities for the network included wan circuit provisioning, telecom and network hardware vendor management, budget planning, cost control and internal / external audit compliance SOX, FFIEC, PCI.   

    Recent major accomplishments: 

  • Implemented ‘Single Point of Failure’ analysis and directed nineteen major project initiatives addressing network redundancy and backup deficiencies. The tenmonth effort resulted in all mitigation initiatives implemented enhancing network reliability and availability. Examples include: Telecom central office diversity, dual SONET ring access to the data center, redundant core switch platforms Cisco.
  •  
  • Assigned sevenmonth temporary manager role for the Security Operations group focusing on audit compliance, security tools assessment, security operations process and procedures.  Team responsibilities included PKI certificate generation, server scans, security tool set monitoring focusing on intrusion detection, patch management and internal / external audit deliverables for the enterprise. 
  •  
  • Awarded ‘PCI Compliance’ certification for the secure network architecture buildout and operational enablement of the S point of sale application suite for a major international retail client servicing stores.  
  •  
  • Representing the network team in a coordinated senior management directive addressing disaster recovery, facilitated and managed the construct of all network requirements for a fully redundant disaster recovery network supporting both customer and corporate business continuity recovery initiatives located in Dallas, TX.
  •  
  • Developed testing and integration environment for the Network Services team to ensure hardware and software validation.  Testing environment comprised of Cisco LAN and UNIX / Windows server infrastructure secured by firewall architecture with access from the web and dedicated circuitry.
  •  
  • Initiated and completed a telecommunications audit / billing review and restructuring for specific telecom contracts in force resulting in K savings over the course of twelve months.    Achieved .% successful completion of all network change control implementations in conjunction with change management standards.  Team delivered highest percentage change management success rate within all data center implementation teams year to date. 
  •  

    Sr. Project Manager – Global Network Services                                                            // – // 

    As Senior Project Manager, I was responsible for the planning and production implementation of all financial customer internet banking applications.  Project focus centered on the network infrastructure build requirements for customer initiatives including all vender and internal relationships as it pertains to the project.  Responsible for all project phases including design, integration, financials, test and production environment network build outs and DR services.  Business responsibilities included network vendor management Cisco, AT&T, BellSouth, Qwest, BT, circuit provisioning and budget / cost management for the Network Services group.   

    Prior Company Experience 

            Enterprise Manager – IBM Global Services                                                                    // – // 

    Enterprise management team comprising senior technical and manager level professionals chartered to provide third level problem resolution and support of the IBM South Geoplex customer base.  Responsibilities included support of southern region outsourced network operations centers providing project initiation and management addressing operational improvements.  Project initiatives focused on transition of outsourced customer network centers to IBM compliance directives and integration to standard IBM operational support methodologies. 

            Manager of Network Operations – IBM Global Services                          // – //  

    As a result of the outsourcing of GE Capital’s network to IBM Global Services my role remained the same in the transition to an IBM outsourcing data center facility. Responsibilities as noted below maintained in managing the GE Capital network located in the Alpharetta, GA facility. 

            Manager of Network Operations – GE Capital                                      // – //  

    Responsible for geographically diverse network operations teams supporting an extensive multiprotocol LAN/WAN network environment.  Managed three network operations centers with a total of technical engineers providing / support of the GE Capital network.  Level responsibility for network management tools integration team providing back office tool construct and configuration relative to the support of the network operations center.     

           Manager of Network Operations Crum & Forster Insurance    // //     

    Manager of Network Operations Group responsible for all network production requirements, level three problem determination efforts for the LAN/WAN client server enterprise.  Team comprised of eleven technical analysts providing X support of corporate and customer networks.  Management responsibility for nine technical analysts supporting the network management tools product suite, network acquisition and telecommunications planning. 

      

      SKILLS MATRIX 

    Extensive experience in Data Center centric positions with years in telecommunications management with major project level deliverables successfully completed.

    Business Tool Proficiencies In:  Outlook, Lotus Notes, MS Suite MS Project, PowerPoint, Excel, Word, Visio

    LAN/WAN:  Cisco Product Suite, UNIX, Windows, Cable Plant, HVAC/Power Distribution, Telco Providers AT&T, Qwest,

    BellSouth, BT, VNSL, Network Design, Disaster Recovery Planning / Implementation, Vendor Management / Billing.

         
     
     


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