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Resume for Rochelle J. for Manager / Supervisor / Team Leader / Computer & IT Services in Virginia, Minnesota

Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: United States City: Virginia
State: Minnesota ZIP: 55792

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Rochelle Persephone C. J., PMP

Manager – Accenture Philippines 

Contact Number:  

Address:     th St. N Virginia MN

Email Address:     

Certified Project Manager Professional

PMPcertified IT project manager and test manager; experienced in driving milliondollar projects and consistently meet key program deliverables.  Professional, remains focused on clients’ requirements and motivated to deliver.  Works well under pressure, very productive and low learning curve on new projects or assignments.  Independent yet works well with teams, shares tips and tricks, uplifts team morale.    

Professional strengths include:

  • PMPcertified

  • Project analysis, Scope management and Rollout
  • Software development life cycle

  • Risk assessment and management
  • Multisite team management

  • Continuous process improvement
  • Test management

  • Project mobilization
  • Quality management

  • Resource management
  • Communications management

  • Metrics and status reporting
  • Budget and schedule management

  • Project workplan management 
  • Accenture Project Experiences

    Project                 : American Express

    Project Duration: April   Present  

    Project & Role Description 

    American Express

    , a diversified global financial services company, operates in countrie

    s across the globe.  The company is best known for its credit card, charge card, and traveler

    s che


    businesses.  Accenture is currently working on a cosourcing effort to provide additional development capacity to enable W Corporation to fulfill require

    ments of the recently approved

    Unfair and Deceptive Acts or Practices

    law by the US president.


    Year – Present

    Handled various compliance projects for the February

    and June implementation,

    averaging manhours with different teams


    Managed the Analyze, Design, Build and Test Phases.

    Ensured that all aspects of project management are adhered to

    no scope creep, high quality, budget and schedule targets were met.

    Assessed and managed risks and escalated issues in a timely manner


    Created daily and weekly status reports for senior management.

    Created metrics report, analyzed metrics and ensured that key metrics are not slipping by implementing continuous process improvements, updated design and build checklists.

    Managed the

    Assembly and System Testing teams.

      Ensured teams identify and test all scenarios needed by American Express clients.

    Managed project workplans, taught the teams to interpret and follow project workplans.

    Led the Planning and Control team.  Handled the

    overall testing strategy of the various teams testing for the different implementations, ensured consistent plan across all teams. 

    Project                 : Metavante now FIS Corporation


    Project Duration: April    March   

    Project & Role Description 


    Corporation, a leading provider of technology products and services for the financial services industry, enables financial services providers with the best, most innovative banking solutions to meet both their financial services needs and the ne

    eds of their customers. Accenture is currently working on a cosourcing effort with the


    Corporation Integrated Banking Solutions departments to provide additional d

    evelopment capacity to enable Metavante

    Corporation to fulfill its commitment to t

    heir customers.




    Project manager




    projects, ranging from small around hours to medium sized around hours, in the Deposits application. This involved managing different teams, local, offshore and remote person

    nel both


    and Accenture and coordinating with different applications across




    closely with



    s clients in order to facilitate project initiation.


    nsured that requirements are finalized


    d managed to prevent scope creep



    the projects through the implementation stage.

    Ensured that

    every environment's testing is maximized and issues


    found earlier; this increased



    confidence level in


    projects prior to implementati


    Reported the progress of

    projects weekly and as necessary to upper management  

    Onshore lead

    Led the following teams of the

    Integrated Banking Solutions department Loans, CSF, StarView.


    larified and defined the scope of work that will be handle

    d by these teams.


    arefully reviewed the management metrics weekly, submitted feedback to the offshore team and worked with them to address any errors or gaps and be on top of status of all the projects.


    elivered the status and metrics of offshore's p

    rojects to the client management in their weekly meetings.





    managers to keep offshore team fully utilized by suggesting creative ways and keeping them updated of everyone's utilization.

    Shared ideas on how to keep everyone utiliz

    ed despite the peaks and valleys in different applications by identifying the pros and cons of crossapplication utilization, suggesting mitigating items of doing crossapplication utilization, offering to do workplan management and suggesting various cont

    inuous improvement activities and prioritizing them to identify what could be worked

    on in underutilization period.


    orked to impro

    ve the relationship between Metavante

    and offshore team by providing communication

    tips to the offshore team.  S

    hared ideas

    on development and process efficiencies, conducted root cause analysis meetings as needed, worked with the offshore team to implement process and development efficiencies and then provided feedback to upper management on offshore's performance. After work

    ing with the offshore team to improve the team's skills and processes, showcased the offshore team's

    capabilities to the clients.


    ed on several process improvement initiatives such as implementing system testing and conversion development using onsh

    ore/offshore model, and refining of the iterative process and later on rolling it out to the team.


    pearheaded the calibration of the loans estimate sheet, a hour initiative. For this initiative, verified and gathered the requirements, worked with t

    he tools team to produce the analysis spreadsheet, directly worked



    project managers, and technical analysts to analyze the data and decide on how the new estimate sheet should be adjusted, and then worked with the tools team to produce the new

    loans estimate sheet.


    lso managed the calibration of the CSF estimate sheet using the same process; also trained the clients on the whole process as well.






    Mobilization Lead


    pearheaded the mobilization of the CreditRevue team's expansion of



    orked with the offshore and onshore team starting from the Prepare phase to the Plan phase, Transition and Pilot Operations phase.

    During the prepare phase, identified areas of focus where the client can maximize using the offshore team on and c

    reated an action plan in order to work on them.

    During the plan phase, detailed out the plan to the client team and assessed processes and identified gaps with the cosourcing delivery model.

    During the transition phase, helped create the team's training plan and also worked to establish the team's

    processes. These processes include communication process, risk management, development process, maintenance and support process, issue escalation process, etc.

    During the pilot operations phase, coordinated processes for pilot projects to be worked on

    by offshore and monitored the quality closely. 

    Onshore Lead


    lead for the various teams of X Corporation Loans, CSF, CreditRevue, StarView.


    versaw the daytoday operations and served as the project manager of the offshore team.


    orked with

    client project managers in defining the scope of work of all Accenture resources specific to their respective projects.


    onitored and continuously assessed delivery model effectiveness.


    upported the offshore lead and designers in planning and managing

    Accenture delivery for assigned projects.


    upported project management process and worked with project managers to ensure all Accenture resources are fully allocated.


    eveloped team members' capabilities and conducted performance evaluations for her te

    am members.



    StarView Team Manager

    Continued being the lead of the StarView team.  Managed the team and the team

    s deliverables. 

    CSF Team Manager

    Initially p

    erformed the role of a designer and developer in order to be acclimated to the team.

    As a designer, did low level designs, code and unit test reviews.

    As a developer, she ensured that all her code and unit test are of good quality, within budget and submitted within schedule.


    roject managem

    ent responsibilities

    made sure that the who

    le team is fully utilized on a daily basis.


    losely monitored

    and managed

    the team's workplans.


    orked on process improvements for the team. These processes were aimed to uplift the team's morale, increase the team's metrics particularly budget and sche

    dule, and improve the overall development process of the team.


    rovided guidance and mentor to the careers' of the members of her team.



    StarView Team Lead

    Mobilized StarView offshore team Assigned

    onshore during the StarView project startup

    phase in order to participate in clientled trainings, meetings and discussions.


    enough technical and functional skills in order to facilitate training sessions to the offshore team upon her return to Manila. Starting up the team offshore, she head

    ed establishing the different processes in order to ensure a smooth flow of operation between offshore and onshore. Among these processes were onshoreoffshore communication, issue escalation and handoff processes. Aside from establishing onshore and offsh

    ore processes, she helped modify the existing processes of the client by suggesting various process improvement activities.  

    Project                 : Pacificare Corporation


    ILIAD System Enhancement

    Project Duration: Jan.    April   

    Project & Role Description


    Corporation is one of the largest health and consumer services companies in the United States. Primary operations include health insurance products for employer groups and Medicare beneficiaries in eight states and Guam, servi

    ng approximately . million members. Accenture has a longter

    m outsourcing arrangement with Pacificare

    Corporation to maintain and enhance the ILIAD/DISCorp claims processing and billing transaction health care system as well as other supporting systems.

    The Manila Delivery Center was brought in to help deliver the enhancements on ILIAD that were identified by the client for the year . The Manila Delivery Center will primarily be involved in the build phase of the engagement and provide test support wh

    en necessary. 

    Mobilized Pacificare offshore team

    During the

    project startup phase

    , went to the client site

    in order to participate in clientled trainings, meetings and discussions.


    enough technical skills in order to facilitate training sessi

    ons to the offshore team upon


    to Manila.


    the onshoreoffshore communication, issue escalation and handoff processes.




    that there will be a smooth flow of work and transition from onshore to offshore and vice versa.


    Team Lead


    the daytoday activities of the team.


    work to the whole team based on availability and skill.


    tasks equally so that the team's skills are maximized.

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