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C. J., PMP
– Accenture Philippines
Address: th St.
N Virginia MN
Certified Project Manager Professional
PMPcertified IT project
manager and test manager; experienced in driving milliondollar projects
and consistently meet key program deliverables. Professional,
remains focused on clients’ requirements and motivated to deliver.
Works well under pressure, very productive and low learning curve on
new projects or assignments. Independent yet works well with teams,
shares tips and tricks, uplifts team morale.
Project analysis, Scope management and Rollout
Software development life cycle
Risk assessment and management
Multisite team management
Continuous process improvement
Metrics and status reporting
Budget and schedule management
Project workplan management
Accenture Project Experiences
Project : American Express
Project Duration: April Present
Project & Role Description
, a diversified global financial services company, operates in
s across the globe. The company is best known for its credit
card, charge card, and traveler
businesses. Accenture is currently working on a cosourcing
effort to provide additional development capacity to enable W Corporation
to fulfill require
ments of the recently approved
Unfair and Deceptive Acts or Practices
law by the US president.
Year – Present
Handled various compliance projects for the February
and June implementation,
averaging manhours with different teams
Managed the Analyze, Design, Build and Test Phases.
Ensured that all aspects of project management are adhered to
no scope creep, high quality, budget and schedule targets were met.
Assessed and managed
risks and escalated issues in a timely manner
Created daily and
weekly status reports for senior management.
Created metrics report, analyzed metrics and ensured that key metrics
are not slipping by implementing continuous process improvements, updated
design and build checklists.
Assembly and System Testing teams.
Ensured teams identify and test all scenarios needed by American
Managed project workplans,
taught the teams to interpret and follow project workplans.
Led the Planning and
Control team. Handled the
overall testing strategy of the various teams testing for the different
implementations, ensured consistent plan across all teams.
Project : Metavante now FIS Corporation
Project Duration: April March
Project & Role Description
Corporation, a leading provider of technology products and services
for the financial services industry, enables financial services providers
with the best, most innovative banking solutions to meet both their
financial services needs and the ne
eds of their customers. Accenture is currently working on a cosourcing
effort with the
Corporation Integrated Banking Solutions departments to provide
evelopment capacity to enable Metavante
Corporation to fulfill its commitment to t
projects, ranging from small around hours to medium sized
around hours, in the Deposits application. This involved managing
different teams, local, offshore and remote person
and Accenture and coordinating with different applications across
s clients in order to facilitate project initiation.
nsured that requirements are finalized
d managed to prevent scope creep
the projects through the implementation stage.
every environment's testing is maximized and issues
found earlier; this increased
confidence level in
projects prior to implementati
Reported the progress
projects weekly and as necessary to upper management
Led the following
teams of the
Integrated Banking Solutions department Loans, CSF, StarView.
larified and defined the scope of work that will be handle
d by these teams.
arefully reviewed the management metrics weekly, submitted feedback
to the offshore team and worked with them to address any errors or gaps
and be on top of status of all the projects.
elivered the status and metrics of offshore's p
rojects to the client management in their weekly meetings.
managers to keep offshore team fully utilized by suggesting creative
ways and keeping them updated of everyone's utilization.
Shared ideas on how to keep everyone utiliz
ed despite the peaks and valleys in different applications by identifying
the pros and cons of crossapplication utilization, suggesting mitigating
items of doing crossapplication utilization, offering to do workplan
management and suggesting various cont
inuous improvement activities and prioritizing them to identify what
could be worked
on in underutilization period.
orked to impro
ve the relationship between Metavante
and offshore team by providing communication
tips to the offshore team. S
on development and process efficiencies, conducted root cause analysis
meetings as needed, worked with the offshore team to implement process
and development efficiencies and then provided feedback to upper management
on offshore's performance. After work
ing with the offshore team to improve the team's skills and processes,
showcased the offshore team's
capabilities to the clients.
ed on several process improvement initiatives such as implementing
system testing and conversion development using onsh
ore/offshore model, and refining of the iterative process and later
on rolling it out to the team.
pearheaded the calibration of the loans estimate sheet, a hour
initiative. For this initiative, verified and gathered the requirements,
worked with t
he tools team to produce the analysis spreadsheet, directly worked
project managers, and technical analysts to analyze the data and
decide on how the new estimate sheet should be adjusted, and then worked
with the tools team to produce the new
loans estimate sheet.
lso managed the calibration of the CSF estimate sheet using the same
process; also trained the clients on the whole process as well.
pearheaded the mobilization of the CreditRevue team's expansion of
orked with the offshore and onshore team starting from the Prepare
phase to the Plan phase, Transition and Pilot Operations phase.
During the prepare phase, identified areas of focus where the client
can maximize using the offshore team on and c
reated an action plan in order to work on them.
During the plan phase, detailed out the plan to the client team and
assessed processes and identified gaps with the cosourcing delivery
During the transition phase, helped create the team's training plan
and also worked to establish the team's
processes. These processes include communication process, risk management,
development process, maintenance and support process, issue escalation
During the pilot operations phase, coordinated processes for pilot
projects to be worked on
by offshore and monitored the quality closely.
lead for the various teams of X Corporation Loans, CSF, CreditRevue,
versaw the daytoday operations and served as the project manager
of the offshore team.
client project managers in defining the scope of work of all Accenture
resources specific to their respective projects.
onitored and continuously assessed delivery model effectiveness.
upported the offshore lead and designers in planning and managing
Accenture delivery for assigned projects.
upported project management process and worked with project managers
to ensure all Accenture resources are fully allocated.
eveloped team members' capabilities and conducted performance evaluations
for her te
StarView Team Manager
Continued being the
lead of the StarView team. Managed the team and the team
CSF Team Manager
erformed the role of a designer and developer in order to be acclimated
to the team.
As a designer, did low level designs, code and unit test reviews.
As a developer, she ensured that all her code and unit test are of
good quality, within budget and submitted within schedule.
made sure that the who
le team is fully utilized on a daily basis.
the team's workplans.
orked on process improvements for the team. These processes were
aimed to uplift the team's morale, increase the team's metrics particularly
budget and sche
dule, and improve the overall development process of the team.
rovided guidance and mentor to the careers' of the members of her
StarView Team Lead
offshore team Assigned
onshore during the StarView project startup
phase in order to participate in clientled trainings, meetings
enough technical and functional skills in order to facilitate training
sessions to the offshore team upon her return to Manila. Starting up
the team offshore, she head
ed establishing the different processes in order to ensure a smooth
flow of operation between offshore and onshore. Among these processes
were onshoreoffshore communication, issue escalation and handoff processes.
Aside from establishing onshore and offsh
ore processes, she helped modify the existing processes of the client
by suggesting various process improvement activities.
Project : Pacificare Corporation
ILIAD System Enhancement
Project Duration: Jan. April
Project & Role Description
Corporation is one of the largest health and consumer services companies
in the United States. Primary operations include health insurance products
for employer groups and Medicare beneficiaries in eight states and Guam,
ng approximately . million members. Accenture has a longter
m outsourcing arrangement with Pacificare
Corporation to maintain and enhance the ILIAD/DISCorp claims processing
and billing transaction health care system as well as other supporting
The Manila Delivery Center was brought in to help deliver the enhancements
on ILIAD that were identified by the client for the year . The Manila
Delivery Center will primarily be involved in the build phase of the
engagement and provide test support wh
project startup phase
, went to the client site
in order to participate in clientled trainings, meetings and discussions.
enough technical skills in order to facilitate training sessi
ons to the offshore team upon
the onshoreoffshore communication, issue escalation and handoff
that there will be a smooth flow of work and transition from onshore
to offshore and vice versa.
the daytoday activities of the team.
work to the whole team based on availability and skill.
tasks equally so that the team's skills are maximized.