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<pre>Array ( [var] => cut_url ) </pre> Resume for Erik M. for Manager / Supervisor / Team Leader / Computer & IT Services in Las Vegas, Nevada. Search More Resumes for Manager / Supervisor / Team Leader on #LU6FG3ZT2

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Resume for Erik M. for Manager / Supervisor / Team Leader / Computer & IT Services in Las Vegas, Nevada

Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: United States City: Las Vegas
State: Nevada ZIP: 89148

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Windfresh Dr. Las Vegas, NV

Phone | Email |

Summary: IT Operations/Infrastructure Manager, Hands on leader who’s been in a leadership role for the last years. Several years working for industry leading organizations, exposed to best practices through tried and tested business continuity methodologies. Proven track record of providing best in class service in the support of Operations and Infrastructure. Successful in commanding excellent communication and being able to translate the input of business requirements into tactical solutions. Takes the initiative to drive new technologies that reduce costs associated with operating and capital budgets and increasing productivity. Team player who promotes collaboration among IT departments and Business Units, empowering employees to achieve individual success and growth by contributing to the overall success of the organization.  

Professional Services/Implementation Engineer, providing security specific framework solutions to F and government agencies based on enterprise technology. Building and installing security applications on virtual and non virtual MS and Linux RedHat servers and configuring IIS and Apache web servers, RSA, Radius, LDAP and TACACS+ servers. Configuring middleware appliances for the purposes of providing central enterprise authentication. Familiar with compliance regulations. Monitored and installed intrusion detection and prevention systems. Applied Identity and Access Management framework solutions based on Active Directory and RACF directory services.   

Principle/Lead Data Center/Systems Engineer, Management of Ksqft complex Data Center, providing level IV support for the production infrastructure w/ + HP ProLiant DL/Blade Servers running the latest Windows technologies. Successfully thrived in a mission critical Five Nines uptime, / environment. Operated within strict Change Management and SLA policies and procedures, ensuring a constant state of compliance. Systems included SAN attached MS Clusters and VMware HA Clusters, MS Web Server Web farms, SQL, Domino Server, SMS, DNS, WINS, NETIQ, DHCP, Veritas Master Back up servers and tape libraries. Led high visible projects that involved cross departmental collaboration and vendor management. 



Santa Monica College, Santa Monica, CA

Computer Science Major

Training / Certifications:
  • Brocade Certified Fabric San Designer
  • VMware Certified Professional
  • IBM Mainframe Security Server RACF, Administration Cert
  • IBM Mainframe Security Server RACF, Analysis and Reporting Cert
  • Vanguard Security Conference
  • MCSE Windows NT Server .
  • MS Certified
  • MS Certified
  • MS Cluster Certified
  • A++ Certification
  • Hardware/


  • Operating Systems: MS Win Server, Advanced Server, MS Win Enterprise, Web and Standard Editions, Novell Netware ., Novell Intranet and Novell for workgroups, OS/, Linux, RedHat ., Fedora Core, Solaris, z/OS, Mac OS , Cisco IOS ., MS NT Server, MS Win XP Professional, MS Vista, MS DOS.
  • Enterprise Applications: Active Directory, MS Exchange , Lotus Domino Server .., MS SQL Server , VMware ESX Server/Virtual Center, Veritas Storage Foundation, NetBackup, ARCserve, McAfee VirusScan Enterprise, NetIQ AppManager Suite, Focal Point, HP Open View, Remedy, Terminal Session Emulator, Norton AntiVirus/Utilities, Net Meeting, Seibel, People Soft, EMC Documentum, Power Path and Navisphere, Master Agent, Vanguard Administrator/Auditor/Advisor/Authenticator, CA Identity Manager/Single SignOn, RSA, Centrify Direct Control, Signet Privilege Management System, MS Office , MS Visio, MS Project.
  • Data Center: Raised flooring, hot aisles/cold aisles, three phase power, phase amp standard/ amp blade fully redundant racks, crak units, RPP Panels, temperature circuits, redundant grid distribution, power to cooling metrics, install vs. utilization power %'s, Compaq/HP U Racks, Fiber switch back bone, SAN, Tape Libraries, KVM Switches, APC Racks, APC PDU and Managed Power Strips.
  • Hardware: Server class systems HP ProLiant Servers, Enclosures/Blade Servers, HP Itanium Server, Unisys ES Server, Dell Servers, Compaq Servers, Sun Micro Systems.
  • SAN: EMC Symmetrix/Clariion, Brocade / Silkworm Fabric Switches, Dual Fabric Core Edge Topology, Brocade E Extension and Switches, Brocade iSCSI Gateway, Dense Wave Division Multiplexers, SFQ Trunks, Storage Tek Powderhorn Tape Library, Sun StorEdge L Tape Libraries, ISL Trunks, GBIC, Emulex HBA, HP Storage Arrays, HP MSA Storage Arrays, HP Smart Array Controllers.
  • Network: Nortel , Cisco Nexus K, K & K, Citrix NetScaler, IPsec, VPN, Cat, Fiber Optics, T, OC/, LDAP, Radius, TACACS+, TCP/IP, Proxy, DNS, SMS, DHCP Scopes, IPX/SPX, Win Sock, Wireless.
  • Experience:


    to Present  

    My Space, Inc., Las Vegas, NV.


  • Provide leadership to distributed Data Center Operations teams focusing on continuous improvement and management of tactical and strategic operational activities for one of the largest and dynamic online environments in the world.
  • Capacity Planning, Project Management, engage in Change & Incident Management, Escalation of Critical Systems and Network Infrastructure Remediation.
  • Oversee the additions, deletions and major modifications to the supporting infrastructure utilizing an expertise in Datacenter design standards, interact with facilities in regards to power utilization, cooling & space terms/issues.
  • Oversee staff to ensure operations plans, budget, policies, procedures and schedules are adhered to and are consistent with overall goals & objectives
  • Engage, inspire and lead geographically diverse teams; select, train, mentor, assess performance, assign work, salary, and recognition/disciplinary actions
  • Partner with other IT departments, customers & vendors to ensure the highest levels of x system availability & reliability to exceed defined Service Level Agreements SLA
  • Define, track, and report on Key Performance Indicators KPI for data center operations
  • Stay current on technological evolution and make recommendations for continuous system improvements and energy efficiency
  • Manage the operational relationships and negotiate service & maintenance agreements with vendors & service providers
  • Feb.

    to Aug.

    USA Realty/Consultant, Las Vegas, NV.


  • Project Management of new Data Center, MDF closet, Power Redundancy/Distribution, Capacity Planning.
  • Racks & Server relocation, Conducted vendor management and insured all time lines were on schedule.
  • Server Consolidations and virtualization.
  • Systems Engineering and troubleshooting Windows Operating Systems and Hardware failures.
  • SMS, Proxy, DNS Servers
  • May

    to Dec.

    Vanguard Integrity Professionals, Las Vegas, NV.


  • Enterprise Solutions / Distributed Systems Assess enterprise wide security, Access/ Identity Management and Compliance by applying IDS, IPS and central enterprise authentication principles leveraging Active Directory and or RACF. Auditing and Security Management / Automation.
  • On site assessments included reports, logs, documentation and remediation details outlining products and services including costs and timeline.
  • Performed on site proof of concepts on Windows, Linux, Novell virtual nodes or client’s lab.
  • Weekly collaborative staff meeting where suggested solutions get reverse engineered and approved.
  • Exposed to key Access Management methodologies, several base line security models and became familiar with many different vendor security applications.
  • Conducted presentations to IT Governance Committee's, Chief Security Officers, Security Administrators and other mid to high level IT Management outlining roadmap solutions.
  • Reported directly to the Director of Professional Services and on behalf of clients provided all levels of technical support and liaison.
  • Provided Identity and Access Management, Intrusion Detection, Single Sign On, two factor authentication, central enterprise authentication solutions, HIPAA, SOX, PCI compliance and ACF to RACF migrations.
  • Clients included the fortune , Government Agencies and banks world wide.
  • Directly supported the Sales Dept. and an integral element of the customer retention program.
  • Oct.

    to May

    CornerStone Mortgage, Las Vegas, NV


  • As acting Operations Manager, was responsible for the planning and directing the activities of the Data Center Operations, ensuring the availability, reliability, performance, security, and recovery of all our systems and networks.
  • Provided leadership, management, and oversight for the provisioning, implementation, support, and daytoday operations of IT infrastructure resources, components, and services critical to the flawless operation of our multiplatform, / data center and remote sites.
  • MS Windows technology and VMware based Servers. MS SQL, MS Exchange and Black Berry Servers.
  • Nortel switches, Sonic firewalls and wireless.
  • Provided hands on leadership, mentoring and direction to team consisting of Network Administration, Network Engineering, Systems Engineering and Technicians.
  • Insured IT activities were compliant to Banking Regulations
  • Data Center consolidations, decommissioning, procurement and moves.
  • Interfaced with vendor management and performed technology assessments that lead to process improvement and cost reduction.
  • Managed Capital and Operational costs, Performance Reports and insured individual career path goals.
  • Promoted a collaborative team concept at work.
  • Utilized monitoring tools to track and produce reporting on network utilization, security, incident tracking and enterprise administration and provisioning with Active Directory Services.
  • Jan.

    to Sept.

    Countrywide Financial Corporation, Calabasas, CA.


  • Led major projects for assigned areas as they related to the application, hardware, network, configuration and interactions with other IT support groups.  
  • Project coordination of system upgrades, enhancements, migrations within the Business Units, with the other IT support groups and third party vendors.
  • Built, configured, validated SAN attached MS Cluster’s and evaluated new technology and vendors in development test environments prior to release into the production environment.
  • Installed and configured ESX Servers, VirtualCenter, HA Clusters, networking and storage. Managed deployments, resources and access. Planned for growth as needed. 
  • HP Proliant and Blade server shop.
  • Designed a dual fabric core edge SAN leveraging Brocade directors and switches w/ EMC Symmetrix and Clariion cabinets.
  • troubleshooting SAN Servers from the HBA to SAN.
  • Worked on standardizing several enterprise builds and back up, disaster recovery and NetIQ processes.
  • Consistently supported the commitment to compliance by insuring the department was adhering to all applicable federal, state, and local laws and regulations and the department's policies and procedures, reporting all incidence of noncompliance.
  • Primary functions were:  
  • Developed a cooperative and strong team environment,
  • Delivered scalable and dependable systems,
  • Delivered first class customer service, customer responsiveness and satisfaction through service leve

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