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<pre>Array ( [var] => cut_url ) </pre> Resume for Donell E. for Manager / Supervisor / Team Leader / Computer & IT Services in Little Rock, Arkansas. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #QYW2EOQDV
 

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Resume for Donell E. for Manager / Supervisor / Team Leader / Computer & IT Services in Little Rock, Arkansas




Occupation: Manager / Supervisor / Team Leader Industry: Computer & IT Services
Country: United States City: Little Rock
State: Arkansas ZIP: 72227



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DO NELL EDW ARDS
Reservoir Road, • Phone • Fax
Email:
OBJECTIVE
I am interested in a career position in corporate management, marketing,
public relations, or training, with the opportunity for growth and
advancement.
EDUCATION
Philander Smith College
Little Rock, AR
B.B.A., Business Administration
Graduated Summa Cum Laude; Salutatorian
EXPERIENCE
/ – Present
ITT Technical Institute Little Rock, AR
Admissions Representative
Conduct onsite interviews, telephone interviews, and email
correspondence to identify high school and adult student prospects
to determine their educational needs, concerns, and interests.
Responsible for facilitating orientation and registration day activities.
Verbally communicate approved presentations to promote programs
to prospective adult and high school students.
Actively generate referral business to help achieve company goals.
Participate in school retention efforts maintaining productive contact
with active students through graduation.
Actively participate in special recruiting and promotional activities.
/ – /
The Home Depot
Little Rock, AR
Install Expediter
Coordinated all installations with contract installers and various store
departments.
Monitored shipment schedules with manufacturers to ensure timely
delivery.
Resolved customer delivery and install issues with customers and
manufacturers.
Resolved all customer satisfaction install issues with customers and
contract installers.
/ – /
Small Business
Memphis, TN
Empowerment Association
Chapter Organizer
Developed and implemented plans to establish chapter.
Promoted organization through telephone, mail, and personal
contact with businesses and organizations.
Recruited members through various marketing and public relations
events.
Established relationships with businesses, corporations, and
organizations.
Actively recruited sponsors for projects and events.
/ – /
Atlas Courier/Messenger Service Little Rock, AR
Business Manager
Developed and implemented business plan.
Developed and implemented marketing strategy.
Made presentations to key banking industry executives.
Actively involved in resolving customer satisfaction issues
expeditiously.
Performed logistics planning for new and existing routes.
Prepared proposals and responses to requests for price quotes.
/ – /
Circuit City
Little Rock, AR
Sales Consultant
Displayed, demonstrated, and sold computers, accessories, major
appliances, and audio and video equipment.
First sales counselor in store history to achieve sales of $, in
a single month.
Received “Top Customer Service Associate” award twice.
Earned “President’s Award”.
/ – /
IBM Corporation
Little Rock, AR
/ – /
Customer Contracts Representative
Provided training for marketing and administrative personnel on the
most current contract policies, procedures, and terms and
conditions.
Reviewed and interpreted contracts as branch contracts specialist.
Explained special bids and the special bid process, special offers,
and the IBM Credit Corporation process for both marketing and
administration.
/ – /
Business Analyst
Reported directly to the Branch Manager.
Provided Sales Plan advice and interpretation for marketing and
administration.
Evaluated and analyzed revenues, expenses, commissions, quotas,
and budget.
Reviewed, monitored, and provided training on special offers, new
offers, and business changes.
/ – /
Asset Operations Manager
Consistently achieved or exceeded branch administrative
objectives.
Supervised staff of employees in various administrative areas.
Effectively managed workload distribution during major
downsizing.
Significantly improved performance and productivity of three
marginal employees.
Implemented employee crosstraining program
Earned IBM Means Service award.

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