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SATHYA P. P.
Technically Sound project manager/software engineering professional; Experience in delivering application
systems and optimizing business operations through ERP and CRM implementation, introducing advanced
technologies to increase reliability and streamline system operations. Improved staff productivity through
more defined roles and responsibilities. Skilled project leader; able to direct multiple tasks effectively.
|Full Life Cycle Project Management |Quality Assurance and Testing |
|Systems Launch / Implementation |ERP / CRM Implementation |
|Enterprise Systems/Deployments |Data warehouse / Business Intelligence |
|Client Relationship Management |User Training and Support |
Project Manager Business solutions, EMERIO GLOBESOFT Singapore / – till date
Solution architect and manage multiple MS Dynamics Axapta and MS CRM . projects,
Advise senior management on solution approach , risks and profitability , work across all levels of the
client organization, understanding client requirements to craft winning and deliverable solutions, deliver
proof of concept, product demonstration, client presentations, project time lines, proposal preparation, work
with business teams to pursue business opportunities, handhold clients for preparing business cases,
coordinate with functional and technical teams across projects , ensure sign offs on deliverables. With
overall solution in mind, research, evaluate, study feasibility, recommend and implement third party / ISV
software to be integrated with MS Dynamics Axapta and CRM. Manage custom developed .Net
applications integrated with MS Dynamics AX and CRM.
Key Achievements & Projects:
. As a single resource delivered Proof of concept based on MS Dynamics CRM . for a large
Government organisation in Singapore, compile the tender document, articulated complete
solution architecture, replying to RFP, coordinate with business teams for proposal and
presentation to the tender committee.
. Delivered solution architecture, proposal for Singapore based Healthcare Company comprising
multiple phases with solutions rollouts such as contact center solution integrated with Avaya IP
phone, patient healthcare programs , outreach and International medical services , business
intelligence solution to achieve patient , Currently managing MS Dynamics CRM .
Implementation for a healthcare organisation in Singapore
. Gathered business requirements, Due diligence on existing infrastructure, proposed complete
solution based on MS Dynamics CRM ., handhold client for preparing business case for funding
with NCSS for a Singapore based Nonprofit organization who is largest family service center.
Senior Project Manager, Synergy Software Systems Dubai / – /
Project manage multiple MS Dynamics AX and CRM . projects, , requirements analysis , project
planning, agreeing RACI, risk analysis, adherence to project time lines and budgets, signs offs, checklists,
audits, formal reporting to Synergy management and customer steering committees. team management,
customer and vendor liaison, coordinating functional and technical teams across projects.
Leading Project Implementation: Product installs, configuration, data load/reconciliation, training, audits,
reports, customisation, support software localisation, business process review and best practice advise,
Need analysis and scoping requirements. Requirements analysis and scoping documentation for
interfaces, developments and reports in conjunction with the customer and technical consultants
Assistance with RFP/RFI , Software presale support of Microsoft products, especially for
customised proof of concept demonstrations of Microsoft Dynamics Axapta. Working with
the full Microsoft technology stack integrated with Axapta e.g. FRX, Outlook, Enterprise Portal,
Share point, SQL Reporting Services, Performance Point, Info path. Evaluating and
training in third party technology Axapta developments and undertaking their implementation e.g.
RFID systems, EDI, Mobility systems,
Key Achievements & Projects:
. Solution architected Axapta , SharePoint Enterprise portal, .net based solution for a large
client in Dubai.
. Successfully architecture and implemented Inbound service centre management using MS
CRM ., Microsoft Office Communication server , SharePoint , MS BI stack for large electronics
retail company in middle east.
. Successfully Customized and implemented MS CRM . for a large recruitment company
in Middle east.
. Successfully lead Trade and logistics module implementation as a lead consultant for a
large client in Dubai.
. Evaluated and Architected Business Intelligence solution for Axapta using
TimeXtenderData warehouse, SQL reporting services / , Analysis services ,
SQL Integration services , AtlasXLAdhoc reporting , Axapta role centers +
. Successfully Migrated Microsoft Axapta . to Axapta .
Project Manager, TVS LS LTD.– India / – /
Project Managed Microsoft Dynamics Axapta . ERP Implementation, deployments to completion.
Managed project coordination, planning, budgeting, evaluation, testing, implementing, and support.
Monitored and tracked achievement of project metrics, costs, and resource allocation. Offered specialist
support in information engineering, new technology, and systems/database development. Supervised of
staff, including work allocation, training and problem resolution; Conducted gap fit analysis, risk
Identification, qualitative/quantitative analysis, risk response planning and control. Facilitated business
processes by overseeing enduser training processes.
Key Achievements & Projects:
. Led the development & implementation of Logistics Application .NET platform integrating with ERP
. Coordinated and compiled RFP , vendor evaluation, contract administration and closure.
Project Lead, AUSTRALIAN TAX OFFICE, Sydney, NSW, Australia / – /
Executed solutions through the Global Delivery model with onsite teams at Paris and offsite teams
in Australia. Oversaw complete systems development life cycle with oversight of strategic
planning, requirements analysis, feasibility evaluation, and tool selection. Spearheaded proposal
development & delivery, planning, and scope definition. Offered specialist support in Knowledge
Management and Business intelligence; including, information engineering, new technology, and
systems development. Supervised team members in work allocation, training, and problem resolution;
evaluated performance and recommended action plans; motivated employees to achieve peak productivity
and performance. Designed case models. Reported to the Director OECD and other stakeholders on
project concepts, progress and usability. Key Achievements & Projects:
. Deployed and managed the execution of a Knowledge Management and Business Intelligence
Reporting system on .NET platforms, SQL Server, Analysis services and using Rational Requisite
case tools, directly leading members in months. Developed architectural artefacts, describe
distribution, described the run time architecture.
. Orchestrated and implemented a multilingual tax portal with members on a .NET
platform. Organized & conducted JAD sessions. Initiated WBS, resource estimation,
schedule development, project execution and control.
. Executed unit testing and system testing, UAT testing, and provided documentation,
application online help, data mapping, user training and application support.
. Streamlined development, testing and production release processes to minimize risk and
enhance IT synergy.
. Established and implemented short and longrange organizational goals, objectives,
policies, and operating procedures; monitored and evaluated technical effectiveness.
Project Lead, GENOVATE SOLUTIONS PTY LTD., Singapore/Australia / – /
Achieved critical imperatives by harmonizing required documentation, testing, training, and
facilitating communications between users, specialists and internal auditors. Served as Lead
Architect, overseeing ‘ASIS’ documentation, module design, software migrations, and cohesive
system deployment. Orchestrated facilities planning, operations management, employee
supervision and logistics coordination/planning. Continually monitor and ensure optimal
employee training & development as well as updated technology and tools. Key Achievements &
. Championed launch of several product launch/releases including a travel and leisure portal, a
logistics system eprocurement, and a Supplier Extranet is a BB ecommerce Portal.