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<pre>Array ( [var] => cut_url ) </pre> Resume for Syed Muhammad I. for Quality Assurance / Control / Computer & IT Services in New Reggae, Kuwait. Search More Resumes for Quality Assurance / Control on Resumark.com #2ON2C279O
 

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Resume for Syed Muhammad I. for Quality Assurance / Control / Computer & IT Services in New Reggae, Kuwait




Occupation: Quality Assurance / Control Industry: Computer & IT Services
Country: Kuwait City: New Reggae
State: Al Farwaniyah ZIP: 1439



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Syed Muhammad I. 

, St. , I/,

Islamabad, Pakistan.

Phone: +

Cell : +

Cell : +

Email:  
 

OBJECTIVE

 

To join a team of motivated professionals charged with the passion of working for the betterment and prosperity of organization and humanity by way of application of most modern knowledge, skills, and tools. 
 

EDUCATION

 

BCS Hons. Computer Science, International Islamic University, H, Islamabad. 

FSC Pre Engineering.  F. G. College for Men, F/, Islamabad. 
 

PROFESSIONAL AND TECHNICAL EXPERIENCE

                                                                           

Digital Processing Systems Inc 

Sr. Business Analyst Telecom June till Date 

Working as a Sr. Business Analyst at ZAIN Kuwait, main responsibilities include: 

  • Ensuring the Implementation and performing User Acceptance Testing of following Telecom Advanced Billing System TABS Modules
  • System Operation Modules
  • Customer Relation Management
  • Collection Management
  • Credit Control
  • Product and Services
  • Order Management 
  • Billing Module
  • Resource Management
  • Generating documents required for the project
  • Handling bug fixation and coordination with relevant teams for ensuring the acceptance and quality of the product
  • Performing the Operational Acceptance Testing and ensuring that it according to the requirement
  • Ensuring the Performance Testing of the product to eliminate bottlenecks in the system
  • Performing the Load Testing for checking the product caliber
  • Generating reports as and when needed
  • Providing support and training
  •  
     

     

    Pakcom Limited Instaphone TDMA 

    Senior IT Officer March to June  

    Working as a Senior IT Officer, main responsibilities included: 

  • Ensuring the smooth operations of ETL processes Paktel GSM/ TDMA and Instaphone TDMA.
  • Ensuring the authenticity of data/reports Paktel GSM/ TDMA and Instaphone TDMA.
  • Verification of wrongly charged cases Paktel GSM/ TDMA and Instaphone TDMA.
  • Coordination with DBA and Development Team groups for analyzing the overall impact of new projects.
  • Paktel GSM/ TDMA and Instaphone TDMA.

  • Coordination between Revenue Assurance, Customer Operations, Credit Management, Call Centre, Central Activation Projects, Finance and Engineering Departments. Paktel GSM/ TDMA and Instaphone TDMA.
  • Maintaining and following the SOPs.
  • Backend Reconciliations with all data sources interfaced with data warehouse Paktel GSM/ TDMA and Instaphone TDMA.
  • Handling Regular Reconciliations of Switch vs. IN Subscriber Data Instaphone TDMA.
  • Optimization of applications. Paktel GSM and Instaphone TDMA.
  • Analysis of logical and physical design and taking initiatives for modification and implementation of business rules.
  •    Paktel GSM/ TDMA and Instaphone TDMA.

  • Developing customized reports as and when needed SQL/Reports. Instaphone TDMA.
  • Processing and Provision of routine reports. Paktel GSM and Instaphone TDMA.
  •  
     
     

    Millicom International Cellular Limited Paktel GSM/ TDMA and Instaphone TDMA 

    Internee January to March  

    Worked as an Internee, main responsibilities included: 

  • Ensuring the smooth operations of ETL processes Paktel GSM/ TDMA and Instaphone TDMA.
  • Ensuring the authenticity of data/reports Paktel GSM/ TDMA and Instaphone TDMA.
  • Verification of wrongly charged cases Paktel GSM/ TDMA and Instaphone TDMA.
  • Maintaining and following the SOPs Paktel GSM/ TDMA and Instaphone TDMA.
  • Backend Reconciliations with all data sources interfaced with data warehouse Paktel GSM/ TDMA and Instaphone TDMA.
  • Handling Regular Reconciliations of Switch vs. IN Subscriber Data Instaphone TDMA.
  • Analysis of logical and physical design and taking initiatives for modification and implementation of business rules.
  • Processing and Provision of routine reports. Paktel GSM/ TDMA and Instaphone TDMA.
  •  
     

     

     

    OPERATING SYSTEMS

     

    Windows / / NT / XP / .

    MS DOS. 
     

    LANGUAGES AND TOOLS

     

    C / C++

    HTML, JavaScript, Active Server Pages ., Wireless Markup Language.

    SQL, Oracle/. 
     

    SOFTWARE ENGINEERING SKILLS

     

    UML.

    Microsoft Project.

    Ascent.

    Rational Rose.

    Erwin. 
     

    PERSONAL TRAITS

     

    Detail oriented and dedicated. 

    Reliable quick learner.

    Excellent in written and oral communication. 

    Team player. 
     

    SPOKEN LANGUAGES

     

    English and Urdu. 
     

    REFERENCES

     

    Will be furnished upon request.


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