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<pre>Array ( [var] => cut_url ) </pre> Resume for Riccardo B. for Salesperson / Representative / Computer & IT Services in Dublin, Ireland. Search More Resumes for Salesperson / Representative on Resumark.com #NUJAT91KX
 

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Resume for Riccardo B. for Salesperson / Representative / Computer & IT Services in Dublin, Ireland




Occupation: Salesperson / Representative Industry: Computer & IT Services
Country: Ireland City: Dublin
State: Dublin ZIP: D7



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| CURRICULUM VITAE |
| |
|GENERAL INFORMATION |
|Name | |RICCARDO B. |
|Address | | GLENGARRIFF PARADE, PHIBSBOROUGH D, DUBLIN. |
|Telephone | | |
|Email | | |
| | |Italian |
|Nationality | | |
|Date of Birth | |[ . . ] |
______________________________________________________________________________________
_______________
| | |
| WORKING |
|EXPERIENCES |
|• Date | |Current position |
|• Company Name and Address | |Consiglio Regionale della Calabria, Reggio Calabria. |
|• Company Sector | |Public Sector |
|• Title | |IT and CRM Project Leader as external Cooperator. |
| | | |
|Main Responsabilities | |Leader for IT organization in the Regional VicePresident business |
| | |area SW organization, data entry, customers queries organization. |
| | |Staff external member of the Regional VicePresident in charge. Leader|
| | |for the Regional VicePresident software organization program |
| | |regarding CRM queries. Part of the technical staff for the European |
| | |Community regional program. |
| | | |
|• Date | |March Jan |
|• Company Name and Address | |IBM, Ballycoolin, Dublin , Ireland. |
|• Company Sector | |Information Tecnology |
|• Title | |ibm.com NE&SW Tools Deployment & Projects Team Operations. |
| | |TSA Technical Support Analyst ibm.com, Dublin. |
| | |Siebel Focal Point, ibm.com, Dublin. |
|• Main Responsabilities | |Telephony Project Leader: Contact point between GVI Telephony Dublin |
| | |and |
| | |ibm.com Sales & Marketing centre. Following the integration in between|
| | | |
| | |the AT&T and IBM S&M areas and creating/agreeing new phone |
| | |processes. |
| | |Siebel Focal Point for ibm.com Sales & Marketing Dublin centre. |
| | |TSA for Dublin: New Software/Releases Analysis and Deployment |
| | |for ibm.com, new Tools Introduction, Communication, Training and |
| | |issues reporting. |
| | | |
| | |Tool’s Deployment Project Leader: |
| | |CTI: Integration between Telephony and CRM Siebel Application. |
| | | |
| | |Sense and Respond: Data Analysis for Sales and Marketing purposes. |
| | | |
| | |Validator for Attach Connector Italian version Cross Selling |
| | |Software |
| | | |
| | |Siebel & Tools Focal Points Meeting’s chair: New releases and issues |
| | |Communication on IBM tools for Sales and Marketing teams in Dublin |
| | |All |
| | |Countries EMEA |
| | | |
| | |Beweekly Call Meeting with European TSA and EMEA Tools & Process |
| | |Managers. |
| | |.Siebel Tester for Dublin. |
|• Date | |Jul Dec |
|• Company Name and Address | |IBM, Ballycoolin, Dublin , Ireland. |
|• Company Sector | |Information Tecnology |
|• Title | |Telesales Software Sales Specialist for DB and RATIONAL brands. |
|• Main Responsabilities | | |
| | |? IBM Ireland, Dublin, RATIONAL Sales Specialist |
| | |Brand Specialist for Italian Accounts Banking and SMB. |
| | |Opportunity follow up: Identification, qualification and closure |
| | |Customer Check |
| | |Bid creation |
| | |Raising and Processing Customer Orders |
| | |Ensure Customer satisfaction after sales |
| | |weekly one to one meeting with Sales Manager |
| | |New Accounts acquisition: Telemarketing campaign oriented to enlarge |
| | |customers portfolio. |
| | |Sales Achievement % |
| | | |
| | | |
| | |? IBM Ireland, Dublin, DB Sales Specialist: |
| | |Brand specialist for the entire Italian area. |
| | |Opportunity follow up: Identification, qualification and closure |
| | |Customer Check |
| | |Bid creation |
| | |Raising and Processing Customer Orders |
| | |Ensure Customer satisfaction after sales |
| | |weekly one to one meeting with Sales Manager |
| | |New Accounts acquisition: Telemarketing campaign oriented to enlarge |
| | |customers portfolio. |
| | |Sales Achievement % |
| Date | |Jun Jun |
|• Company Name and Address | |IBM, Ballycoolin, Dublin , Ireland. |
|• Company Sector | |Information Tecnology |
|• Title | |CRM Specialist |
|• Main Responsabilities | |IBM Ireland, Dublin, CRM Specialist Customer Relationship |
| | |Management. |
| | |Support for IBMers and Business Partners for application Sales e |
| | |Marketing Siebel |
| | |And Internet/Intranet applications, Weekly Call Meeting with the |
| | |Italian Siebel Focal |
| | |Point. Mentor for new CRM Specialists. |
| |
|• Date | |April Jan |
|• Company Name and Address | |UPS, Dublin, Ireland. |
|• Company Sector | |Delivery |
|• Title | |Billing Accountant |
|• Main Responsabilities | |Billing Administrator for the Italian and English market |
| | |importexport. |
| | | |
|STUDIES |
|• Date | | |
|• Instruction Type and | |. Project Management Orientation |
|S

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